US Mobile Inc's customer reviews

3.8/5

61 verified reviews in the last 6 months.

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  • 16%
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  • E

    Ezra D.

    4/5

    Reviewed in the United States on June 11, 2023

    The service good but they force you to pay $10 for a new number. The customer service is no help. They go round and round like the website. If you want to keep your number at your existing provider than expect to pay the
    US Mobile trial - Prepaid Starter SIM-Kit - 30-day trial for 1$

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    Purchased on May 28, 2023

  • R

    Rick A.

    5/5

    Reviewed in the United States on April 16, 2023

    I wanted to add a plan prior to current plan running out because my pay day was 2 days after my plan ran out. I did not see where I could add another plan or just days so I would not lose service but other than that I’m happy with you service.
    US Mobile - Starter Kit - 25GB for $30 Prepaid mobile plan

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    Purchased on March 10, 2023

  • M

    Malik A.

    5/5

    Reviewed in the United States on April 23, 2023

    I’m not gonna lie at first when I had got it I was like OK let me go ahead and set it up see if I can set up online or whatever but I didn’t know that you had to have like five or $10 in your checking account even I keep everything in my savings to pay like the service fee that’s why I wasn’t going through at first when I had put in the Sims card and stuff like that because I know how to insert the Sim card with the Sims card tool thing that you used to insert it in there like the guy that was on the phone I know he was Indiana what he was but he acted kind of slow a little bit because he could’ve said well Malik you got to have money on there for the service week but I’m thinking OK you could just add your card on file you don’t have to have no money on there but you could’ve said you had to have money on there to pay the service fee so I know now but you it’s at the minute like I wanted to go somewhere I had to be on the phone with the guy for like an hour or two but other than that I don’t have any complaints or issues so far I recommend getting Ting Mobile Service & U.S Mobile
    US Mobile - Starter Kit - 25GB for $30 Prepaid mobile plan

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    Purchased on April 7, 2023

  • P

    Prusia N.

    4.6/5

    Reviewed in the United States on August 31, 2023

    I was very super please with the speed of the delivery, as well as the packaging was good and kept the phone safe during its travels. This is the second item I have bought from Back market; the first being a Chromebook over a year ago that (knock on wood) is still running smoothly and to this day have had to issues...other than the charging cord has come up missing... But that is most likely the doing of a pouty roommate who is a little pouty w/ me right now. So I'm thinking that was his Pinky and the brain plan to get back at me temporarily...lol or I kinda do hope so anyways.
    US Mobile trial - Starter Kit for $1

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    Purchased on August 26, 2023

  • M

    Michelle S.

    3/5

    Reviewed in the United States on August 10, 2023

    I ordered the US Mobile sim kit with my new to me device from BackMarket. I hoped this would speed up getting the new device activated, but I've had all sorts of hang ups with getting that done because the refurbished device may have previously been registered with them. That's frustrating, I likely wouldn't recommend or order it again. As of now, I haven't been successful in activating a new line with US Mobile even though I'm a new customer.
    US Mobile trial - Starter Kit for $1

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    Purchased on August 4, 2023

  • R

    Rob F.

    4/5

    Reviewed in the United States on September 23, 2023

    I received the phone with the charger and cord. One + is a New phone for me and I like it. Bigger screen and in good condition, the trial US mobile is working well too.
    US Mobile trial - Starter Kit for $1

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    Purchased on August 21, 2023

  • T

    Terri B.

    5/5

    Reviewed in the United States on August 27, 2023

    although I purchased the US Mobile Starter Kit, I didn't really need it. I was already a US Mobile customer, so all I had to do was transfer my Sim card to my new phone, and I was ready to go.
    US Mobile trial - Starter Kit for $1

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    Purchased on August 13, 2023

  • B

    Bill M.

    4/5

    Reviewed in the United States on August 7, 2023

    The activation code sent did not work at US Mobile. Activation took about 1.5 hours. My representative was excellant but took a while to get the 30 day trial figured out.
    US Mobile trial - Prepaid Starter SIM-Kit - 30-day trial for 1$

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    Purchased on July 22, 2023

  • J

    James M.

    4.8/5

    Reviewed in the United States on April 16, 2023

    Thr only complaint is tht I have a 30 dallor voucher from u guys and I was trying to use ti to put on my US Mobile bill but eas unsuccessful.. but other that everything is good
    US Mobile - Starter Kit - 25GB for $30 Prepaid mobile plan

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    Purchased on March 9, 2023

  • S

    Savath I.

    5/5

    Reviewed in the United States on May 4, 2023

    I order few stuff from Back market.no bad product .i would buy again and again .i would recomend Back market to my family and friend 100% .Thank you good service and good products.
    US Mobile - Starter Kit - 25GB for $30 Prepaid mobile plan

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    Purchased on March 18, 2023