Customer reviews

Great price for a great phone. A small scratch on the back is the only way you can tell its not a brand new phone. If you are skeptical about refurbished like I was, don't be. Even if something did go wrong there's a guarantee. I have bought two of these and both are great!I have not had a single issue. I will always buy refurbished from now on.

Fast shipping came in 2 days, 5-6 1/2" micro hairline scratches, plastic back some scratches and bruises (Fair)condition.Camera, cpu good,sound could be louder--blue tooth too, general info transfered, OS and security patches up to date, battery need touch up at evening /night a little, got a charger and USB C wire! Good deal at 87.15% off $653.25 new price,this is 3rd phone bought at Backmarket, definitely buy in future. Been telling friends/co workers about Backmarket refurbished phones.

The phone was in mint condition with 100% battery capacity. I worked with Verizon techs to transfer my service to the new phone and Apple techs to move my data and setup moved from 6s to the 11. The SIM card in the 6s doesn't fit in the iPhone 11 draw so had to set up e-sim on the 11 Everything is working fine It was easy to switch to swiping from the

I'm happy that I bought this wireless charger,, I hold nothing against Back Market for selling refurbished electronics, I think that is amazing!! It's just that I think Samsung could have done a better job creating the design because sometimes I lay my phone on the panel to charge it and I have to reorganize the way that my phone was layed on the panel. I'm not quite sure how long it takes to supercharge a device but, it takes about 2 hours to charge my Samsung Note 20 with the battery nearly fully depleted

Even though the iPhone X I received had a "Maximum Battery Capacity" of 84% I would have to say the phone looked great. I ordered the phone in "Excellent" condition and that is exactly the way I received it. Unfortunately though the iPhone I received had a past due bill associated with it which I don't blame Back Market for. Back Market has been there for me on both of my transactions and help me along the way. I won't hesitate to place another order with them as soon as I find something I like.

I am very pleased with the iPhone 8 plus I purchased for my son! It arrived as advertised on schedule before Christmas, looked better than expected, and connected to our carrier and works perfectly. all that came at an extremely low price!

Purchased a refurbished watch from Amazon as a gift for my husband. I was embarrassed and had to send it back because of its condition (scratches, chipped paint etc). Rec'd this watch from Back Market and it was flawless. Just ordered another one for my birthday. :) Thanks for your attention to detail.

So far, so good. The battery is definitely better than my previous iPhone X (not bought from Back Market, by the way, but sold there) and I'm really enjoying my iPhone 11. The condition of the phone actually seems to be better than good so I'm happy about that. Customer service with re-selling my old phone has been GREAT! Thanks.

The phone works perfectly..I opted to get the “fair” condition iPhone 8 Plus..so I knew the phone wasn’t going to be perfect but all things considered it was in better shape than I thought it would be..battery health was 75%..not my ideal battery percentage but I’ve had worse..thank you guys for being awesome..will do business with again 👌🏻

fast delivery, great price, 6 months and zero issues. my experience with refurbished products over 30 years can be best described as apocalyptic, with few enough notable exceptions I can count them on one hand. this is one of the exceptions. I've had a great experience with back market. 5/5