Customer reviews for all refurbished items

Is Back Market a reliable website? Can Back Market be trusted? Are the items sold of good quality? What is the meaning of life? Are we alone in the universe? What is the airspeed velocity of an unladen swallow? So many questions so little time. But we'll try to answer (at least the vital ones) here.

Overall rating

413,275 verified reviews

Reviews

  • Dojo B.

    Verified purchase

    Reviewed 1/25/26, United States.

    Wow this was my first time using Back Market and believe me I'll be sure to recommend BM to others I love me Galaxy S25 ultra came in mint condition.

    Condition

    Excellent

    Purchased

    1/14/26

  • Sean R.

    Verified purchase

    Reviewed 1/19/26, United States.

    The iPad Air I bought was in great condition. The battery health was 92 and the screen was in great shape as well.

    Condition

    Fair

    Purchased

    1/5/26

  • Benjamin C.

    Verified purchase

    Reviewed 1/4/26, United States.

    As described, a Mac mini with everything as advertised. I think it's in great shape for "good" condition. Couldn't be happier with purchase and the service.

    Condition

    Good

    Purchased

    12/19/25

  • Ronald G.

    Verified purchase

    Reviewed 1/1/26, United States.

    MacBook Air 2022 is in premium condition as advertised. I am very happy with my purchase and I am very happy with the quality of my "new" MacBook.

    Condition

    Premium

    Purchased

    12/15/25

  • Kylon F.

    Verified purchase

    Reviewed 12/22/25, United States.

    Great condition. only problem is the controllers sometimes dont dock, but I heard that is common in switches.

    Condition

    Good

    Purchased

    12/10/25

  • Kassiopia K.

    Verified purchase

    Reviewed 12/7/25, United States.

    Works as described....so glad I shopped with you instead of paying over 2x your cost.....I LOVE YOUR BUSINESS AND ENVIRONMENTAL APPROACH TO A SMALLER CARBON FOOT PRINT!!! I WILL BE SHOPPING HERE FOR MY Future PHONES AND Recommending YOU AS WELL

    Condition

    Good

    Purchased

    11/24/25

  • Mark V.

    Verified purchase

    Reviewed 11/20/25, United States.

    when I received the google pixel 6it's in fantastic shape!! no scratches or anything especially the back! I put a screen protector right away when I received it! great Job Back Market 💯 👌❤️

    Condition

    Excellent

    Purchased

    11/16/25

  • Eric O.

    Verified purchase

    Reviewed 11/20/25, United States.

    I just received my Galaxy s23 ultra today (fair condition), and all I can say is that I'm amazed with the quality! I don't have much money to spend , so I was kind of hesitant to buy refurbished, but back market definitely changed my mind! I will always continue to support this amazing company, and it's sellers .

    Condition

    Fair

    Purchased

    11/17/25

  • Sheashea L.

    Verified purchase

    Reviewed 10/26/25, United States.

    10/10! Unbelievable that the phone I received is a "refurbished Locked Samsung Galaxy s23 Ultra Green, Fair condition" for a third of the price that a new one is priced at at a carrier's in store or online!!! This is cell phone purchase #2 with Back Market for me and I couldn't be a happier customer than I am with my Back Market experiences all around!!! I recommend Back Market to any and everyone that is looking for electronics new and upgrading!! Also, the extra protection plan(s) and extensions they offer are a must as well as a plus!! I highly recommend that anyone who is purchasing a product and is offered the protection insurance and the extensions for them, fork out the extra $$ and buy them, they are well worth the extra funds and they are the very best!! Thank you so very much Back Market and Bolt Protection for everything!! I'm 100% a Lifetime customer of Back Market....You're the BEST!!!!

    Condition

    Fair

    Purchased

    10/23/25

  • Angelique H.

    Verified purchase

    Reviewed 10/14/25, United States.

    Amazing! Everything was excellent! Bands already installed, seamlessly connected to wifi and got it up and running in under 5 minutes! I LOVE THIS WATCH!! Awesome product at a fantastic price! So sooo happy with my purchase:) Thank you!!

    Condition

    Excellent

    Purchased

    9/29/25