Customer reviews for all refurbished items

Is Back Market a reliable website? Can Back Market be trusted? Are the items sold of good quality? What is the meaning of life? Are we alone in the universe? What is the airspeed velocity of an unladen swallow? So many questions so little time. But we'll try to answer (at least the vital ones) here.

Overall rating

413,275 verified reviews

Reviews

  • Patrick B.

    Verified purchase

    Reviewed 3/29/26, United States.

    I ordered the iPhone 15 Pro Max in premium condition on march 18, and paid for the $5 express shipping. I received it 2 days later, and although i ordered premium condition, i was still shocked at how high quality the phone was when i saw it. not a single scratch or mark on the front, back, or sides. battery health is at 100% with only 11 charge cycles. I basically got a brand new iPhone 15 Pro Max for $500 off!

    Condition

    Premium

    Purchased

    3/17/26

  • A R.

    Verified purchase

    Reviewed 3/16/26, United States.

    I recently purchased and I’m really impressed! The iPad looks and feels like new no scratches, dings, or signs of wear and works flawlessly. Everything runs smoothly, from apps to streaming, making it perfect to use. I’m so happy with this purchase and would definitely recommend it to anyone looking for a reliable, high-quality tablet at a great value.

    Condition

    Fair

    Purchased

    3/11/26

  • Joshua B.

    Verified purchase

    Reviewed 3/15/26, United States.

    Fantastic experience from start to finish. The MacBook Pro (2021) 16" M1 Pro arrived quickly, was extremely well packed, and the condition is honestly mint, it looks brand new. Everything works perfectly and the laptop performs beautifully. This was my first purchase from BackMarket and it exceeded expectations. Could not have asked for a smoother transaction.

    Condition

    Excellent

    Purchased

    3/1/26

  • Tony B.

    Verified purchase

    Reviewed 3/4/26, United States.

    I bought this in Feb 2026 and the current iPad is the 8th generation. After reviewing the specs, I thought the 7th-generation iPad Pro would be an ideal purchase based on price and functionality. The most affordable platform I found was from Back Market. It arrived within 2-3 days of purchase and was exactly what I needed.

    Condition

    Fair

    Purchased

    2/17/26

  • Margarette D.

    Verified purchase

    Reviewed 2/22/26, United States.

    This is my second time buying iPhone 11. The first time I bought mine 2 years ago and it still works good. So when my son phone broke I decided to buy the same one just different color and smaller storage since he doesn’t take a lot of storage. He likes very little on his phone so this is perfect for him. It came way earlier than expected. The battery life is great. In the future I will be coming back here. The price is great. I got excellent condition and even came with screen protector on it which I wasn’t expecting.

    Condition

    Excellent

    Purchased

    2/11/26

  • Ben A.

    Verified purchase

    Reviewed 2/19/26, United States.

    My iPhone 14 came super fast it’s it really nice condition looks great and it even came with a case on it which I think is absolutely perfect that’s exceptional service this is my 4th backmarket phone and every time it’s absolutely fantastic service

    Condition

    Fair

    Purchased

    2/17/26

  • Kevin S.

    Verified purchase

    Reviewed 2/5/26, United States.

    For my daughter’s birthday, I purchased the iPhone 12 Pro. To my surprise, it arrived without any visible scratches. The battery percentage is currently at 100%, indicating that I have acquired a brand-new iPhone at an exceptional price. I have a history of purchasing items from the black market, and my previous experiences have been overwhelmingly positive. I anticipate returning to this source in the near future, perhaps within the next few years, to purchase another iPhone or similar products.

    Condition

    Excellent

    Purchased

    1/30/26

  • Thomas C.

    Verified purchase

    Reviewed 2/2/26, United States.

    I know I'm behind on my upgrades. I had a 360 for quite a few years and just finally upgraded to an Xbox One S and I'm very very happy with my purchase. I've very buying things from. Back Market for years and have always been 100% satisfied 😌.

    Condition

    Excellent

    Purchased

    1/20/26

  • Eric N.

    Verified purchase

    Reviewed 1/21/26, United States.

    Great experience with Back Market and iPower Resale. The MacBook Pro arrived quickly, exactly as described in excellent condition, and works perfectly. Apple charging brick and cable were included, which was a nice bonus. Well packaged, smooth setup, and great value for the price. Would definitely buy again.

    Condition

    Excellent

    Purchased

    1/6/26

  • Veronica P.

    Verified purchase

    Reviewed 1/11/26, United States.

    I bought this phone for my younger sister. She was extremely elated to have a brand new phone. Yes it was from backmarket a refurbished site but it was definitely brand new. Premium is always the way to go!

    Condition

    Premium

    Purchased

    12/26/25