Wonderful experience- very easy to get the phone and storage capability I wanted at a reasonable price. Feels great to know I got a refurbished device and can prevent the purchase of new technologies when older ones work fine with some TLC! Really glad I found Back Market and I’ll definitely recommend to anyone I know looking for a new device

This is my first time ever buying a refurbished iPhone from Back Market and my experience has been very wonderful! I ordered my iPhone 12 Pro (upgrade from the iPhone 12, always wanted a Pro just couldn’t afford one, until now) on 9th of July and just received it today 11th of July, super fast shipping and delivery! So far the phone is amazing. Just got it set up and ready to go. I got it in excellent condition and it truly is in excellent condition, I only seen one little mark on it! It came from Wireless Source from Back Market and they did amazing service, they even put a screen protector on it for me! I am truly impressed and very happy with my purchase and will definitely do another one when I need to upgrade to a new phone! Oh and the only thing is that the battery health is only 76%, wish it was more, but it is a used/refurbished phone. Thank you so very much!

I finally received my phone all the way in Kenya. I bought iPhone 12 Pro in excellent condition and I love it. The phone exceeds the expectations I had as I was skeptical about a refurbished phone. I had an issue with my shipping address and the customer service was awesome and I was given a promo code for the inconvenience. I am a happy client.Thank you!

I ordered the iPhone 12 Pro in good condition. When I received the phone it looked great with very minor scratches on the screen and barely anything on the body. However, in further inspection I noticed the call speaker to look rough and when I tested the speaker it had a “buzzing” sound. It was obviously not functional as it should be. I also noticed the bottom speaker to have some damage as well. I immediately began the return to fix this issue and they sent me a new phone altogether. The speaker issue was fixed and the phone condition was basically the same as the other. Minor scratches and barely any body damage that I could see. I’m impressed with the customer service and how quick they were to help and send a new one. I do recommend checking the speakers with your refurbished phone before being 100% confident you don’t need to return!

I bought an iPhone 12 pro in the premium category, and it is absolutely flawless from scratches or anything. And the battery health is on 100 percent and is all genuine apple parts. This phone looks brand new.

I appreciate how the iPhone 12 Pro was packed, no chance of breakage. Phone’s condition was better than I expected, like new. I’ve had it for over 2 weeks and haven’t had a single problem. I bought an iPhone from Back Market 4 years ago and was very happy with it as I am with my iPhone 12 Pro. I don’t feel the charging cord that came with the phone was of quality to use, perhaps even defective as it wouldn’t charge unless you held it in bent position. Still, I highly recommend Back Market.