Customer reviews for all refurbished items

Is Back Market a reliable website? Can Back Market be trusted? Are the items sold of good quality? What is the meaning of life? Are we alone in the universe? What is the airspeed velocity of an unladen swallow? So many questions so little time. But we'll try to answer (at least the vital ones) here.

Overall rating

413,321 verified reviews

Reviews

  • Mariana C.

    Verified purchase

    Reviewed 11/19/25, United States.

    I ordered my iPhone 14 Pro Max in the excellent condition, and BackMarket really delivered! Other than the teeniest tiniest scratch on the screen (you have to squint really hard to see it), it’s in perfect condition. As someone who usually debates on buying refurbished items, I am super impressed.

    iPhone 14 Pro Max 128GB - Deep Purple - Unlocked

    Condition

    Excellent

    Purchased

    11/11/25

  • Abby T.

    Verified purchase

    Reviewed 11/4/25, United States.

    Very well! We originally bought an Iphone 16E the day they came out and have had nothing but trouble with it. After countless hours spent with Apple Store and the service provider, I finally opted to buy a new (refurbished) phone that I know would work, and you did not disappoint! The iPhone 14 syncs with hearing aids, Outlook, etc. and has been working smoothly! Whew!

    iPhone 14 128GB - Midnight - Unlocked

    Condition

    Premium

    Purchased

    10/23/25

  • Susan M.

    Verified purchase

    Reviewed 10/20/25, United States.

    The iPad arrived Safely and quickly. It’s working just fine. I am happy with it. I am working on cleaning out my old tablet so I can return it to you. Thanks much for the iPad.

    iPad 10.2-inches (2021) 9th gen 256 GB - Wi-Fi - Space Gray

    Condition

    Fair

    Purchased

    10/6/25

  • Selma K.

    Verified purchase

    Reviewed 10/15/25, United States.

    AMAZING DEALLLL!!! everything works perfectly i’m amazed by how well the price is i got fair and there’s literally just 2 scratches on the back but speaker is good and everything is good i bought from back market 3 times and it always serves i put my sister on too she got a phone for a good deal thank you

    MacBook Air Retina 13-inch (2019) - Core i5 - 8GB - SSD 128GB

    Condition

    Fair

    Purchased

    10/13/25

  • Laci H.

    Verified purchase

    Reviewed 10/15/25, United States.

    I just received my new-to-me Ipad in IMMACULATE condition. Not a scratch or blemish. It arrived quickly w/FedEx and perfectly protected in a box with a charging cable. This was listed as “Fair” but I have to say, unless I am missing something, it’s perfect and I couldn’t be happier! I had the same experience when I ordered my IPhone 13 Pro a couple of years ago. Arrived in perfect condition and still working perfectly. Back Market is my gently used electronics go-to… LEGIT!!

    iPad Pro 11-inches (2021) 3rd gen 256 GB - Wi-Fi + 5G - Space Gray

    Condition

    Fair

    Purchased

    10/10/25

  • Kamani R.

    Verified purchase

    Reviewed 10/5/25, United States.

    ABSOLUTELY LOVE!!! this phone exceeds its expectations, especially with me having to been brought the phone in good condition, the battery health is at 85% but it does me just fine compared to coming from a 12

    iPhone 14 Pro 128GB - Deep Purple - Unlocked

    Condition

    Good

    Purchased

    9/24/25

  • Elizabeth S.

    Verified purchase

    Reviewed 9/25/25, United States.

    I love my iPhone 13!!! I’m so glad I made the decision to go for a refurbished version of the I phone 13! Definitely will be telling everyone about BackMarket and how completely satisfied I am with my purchase 😁😁😁

    iPhone 13 128GB - Blue - Unlocked

    Condition

    Fair

    Purchased

    9/8/25

  • Allison M.

    Verified purchase

    Reviewed 9/14/25, United States.

    I am OVER THE MOON my purchase. The only thing I regret is not knowing about y’all sooner. Quality refurbished laptop at a great price! I wouldn’t even know it was refurbished!

    Dell Latitude 7400 14-inch (2018) - Core i5 - Gen 8 (U) - 16 GB - SSD 256 GB

    Condition

    Excellent

    Purchased

    8/29/25

  • Melissa W.

    Verified purchase

    Reviewed 9/1/25, United States.

    Not sure how good the keyboard works as I ordered a “good” refurbished iPad 10.2 that does not work to its standards.

    Smart Keyboard 1 (iPad not included) 10.2"/10.5" (2019) - Charocal gray - QWERTY - English (US)

    Condition

    Good

    Purchased

    8/15/25

  • Susan P.

    Verified purchase

    Reviewed 8/17/25, United States.

    Again, Back Market came through on another high quality refurbished iPad for me! It was an easy purchase just like the first one I bought several years ago. I highly recommend Back Market for your refurbished electronic devices! They’re great and you can’t beat their prices!👍

    iPad 10.2-inches (2019) 7th gen 128 GB - Wi-Fi - Space Gray

    Condition

    Good

    Purchased

    8/4/25