Customer reviews for all refurbished items

Is Back Market a reliable website? Can Back Market be trusted? Are the items sold of good quality? What is the meaning of life? Are we alone in the universe? What is the airspeed velocity of an unladen swallow? So many questions so little time. But we'll try to answer (at least the vital ones) here.

Overall rating

413,275 verified reviews

Reviews

  • Cameron V.

    Verified purchase

    Reviewed 3/12/25, United States.

    I ordered this because the IPhone 7 was my first phone and I locked myself out of my old one so I bought this one for a backup and nostalgic reasons. There were slight scratches on the phone but I wasn’t mad at that because I was expecting that. The sound and graphics quality were impeccable. And I also customised the background and homepage. So if I could rate it 10/5 I would but I can’t, so yeah a 10/5 for me

    Condition

    Excellent

    Purchased

    3/9/25

  • Lani V.

    Verified purchase

    Reviewed 3/12/25, United States.

    For something that is in fair condition, I personally would have thought it was an excellent condition. This is such a steel. It just has one little bump on the side and a few scratches to be honest. That’s all I didn’t notice them when I first found my MacBook and there’s no imperfection on the MacBook inside. this completely blew me away. I had a MacBook Air 11 inch and it’s better than this one although it’s bigger it’s definitely cheaper and I would say that it’s 200% better. I haven’t ran in with any problems. The seller charge the device before it came so it was already at 100%. It was so easy to sign in and login, get this computer but especially from the seller. I’m not gonna have this computer for long but I know I’m gonna enjoy the time that I’m gonna have it for.

    Condition

    Fair

    Purchased

    3/6/25

  • Daquan A.

    Verified purchase

    Reviewed 3/9/25, United States.

    The MacBook is amazing. Everything works fine. I had a 2022 MacBook Air m2 chip before this one, but it still works the same. The main reason I wanted this one was because of the bigger screen, and I only wanted usb-c ports. Not all those other ports that are on the new 16 inch MacBook Pro.

    Condition

    Excellent

    Purchased

    2/21/25

  • Kenneth F.

    Verified purchase

    Reviewed 1/17/25, United States.

    No freaking way I paid 688 for a “fair” MacBook Pro M1 Pro 512 gb that is literally in brand spanking new condition has like 2 tiny scratches in the back I wa so tempted to pick good or excellent condition but glad I didn’t saved like 300 bucks thank you backmarket!!

    Condition

    Fair

    Purchased

    1/15/25

  • John S.

    Verified purchase

    Reviewed 1/14/25, United States.

    Decided to go with a premium condition iPhone 14. Arrived fast and exactly as described. Had no signs of use and a battery health of 100%. Probably could have picked an excellent condition phone to save some more money, but very happy with phone that appears in new condition without paying new price.

    Condition

    Premium

    Purchased

    1/10/25

  • Jasper S.

    Verified purchase

    Reviewed 1/3/25, United States.

    A bit of a dent in the corner in this “Excellent” condition. It’s not anyone’s fault, but the Macbook Air is still very much “excellent” in my eyes. Works very well, very impressed. No other visible physical flaws other than what I just mentioned.

    Condition

    Excellent

    Purchased

    12/26/24

  • Saniyah L.

    Verified purchase

    Reviewed 12/5/24, United States.

    Ordered this iPhone 14 Plus starlight 128gb in excellent condition for someone as a Christmas gift and excellent is exactly how it arrived. No scratches, no dents, no visible signs of use. Battery was at 100% percent and that was extremely important for me, so I was pleased. Item arrived a day early than the original date which was cool. 10/10 would recommend this site/app and seller.

    Condition

    Excellent

    Purchased

    11/27/24

  • Shyanna T.

    Verified purchase

    Reviewed 11/2/24, United States.

    I never heard of Back Market so I was hesitant at first about buying my iPad here, needless to say it came in excellent condition and I absolutely love it! I did have trouble signing it at first because there was a small glitch on the language screen, but once I got past that, I haven’t had any issues. I got the green iPad Air 2020 and it’s great. Highly recommend buying here rather than Amazon or eBay.

    Condition

    Excellent

    Purchased

    10/3/24

  • Tom B.

    Verified purchase

    Reviewed 10/11/24, United States.

    This new (to me) MacBook Pro has totally exceeded my expectations. In wonderful condition, felt like new! The purchase was easy and I got the right product expertly shipped, configured exactly as advertised.

    Condition

    Fair

    Purchased

    9/19/24

  • Juniper M.

    Verified purchase

    Reviewed 10/6/24, United States.

    Honestly, I was a little apprehensive about this, but it truly did arrive in excellent quality. I was also surprised on how quickly it arrived; it only took 2-3 days to get it. Seriously, I am pleasantly surprised. :) The case was a separate order, but the iPad still looks great.

    Condition

    Excellent

    Purchased

    9/26/24