Customer reviews for all refurbished items

Is Back Market a reliable website? Can Back Market be trusted? Are the items sold of good quality? What is the meaning of life? Are we alone in the universe? What is the airspeed velocity of an unladen swallow? So many questions so little time. But we'll try to answer (at least the vital ones) here.

Overall rating

413,835 verified reviews

Reviews

  • Ivan R.

    Verified purchase

    Reviewed 8/17/25, United States.

    This is my first purchase in Back Market. With careful consideration choosing this seller to purchase my tablet, I am thrilled to have a well working refurbished device. my Galaxy Tab S9 Plus came iwith the pen and charger. I've been using the tablet for a while and works like a charm. Thank you!

    Condition

    Good

    Purchased

    8/1/25

  • George D.

    Verified purchase

    Reviewed 7/28/25, United States.

    first & foremost, AMAZING experience. i ordered a “good” device and it came in essentially flawless (super minor scuffs on the body). at first i was skeptical to buy a refurbished device not directly from apple, but honestly, i’m never going back to apple refurbished after trying back market. delivery was super fast. couldn’t ask for anything more 🙏

    Condition

    Good

    Purchased

    7/23/25

  • Ashley T.

    Verified purchase

    Reviewed 7/23/25, United States.

    This was such a great deal and it looks brand new! Can’t even tell it’s refurbished. It came pretty quick too I ordered it 7/19 and received it 7/23. Originally the watch came with a black band but I switched it out with a different one.

    Condition

    Excellent

    Purchased

    7/19/25

  • Matthew B.

    Verified purchase

    Reviewed 5/7/25, United States.

    So when he popped in my head that I wanted to purchase an Apple MacBook refurbished, I looked for a few days and compared many many sites and prices when I found back market, I really love the main site & the app and they also have just as competitive prices as most of the other sites I was considering purchasing from. But overall , back market seems to be a great site fair and alot of good feedback. I have received my purchase and I'm super excited. Everything looks great. Everything runs great and I'm ecstatic. Thank you so much for a great product and a great price. Just earned a forever customer on electronics.

    Condition

    Fair

    Purchased

    5/4/25

  • Tiana S.

    Verified purchase

    Reviewed 5/4/26, United States.

    So far this device is working perfectly fine no issues no problems no scratches that I can see. I ordered a face cover for protection. This is my 3rd or 4th time ordering something from this company with no issues.

    Condition

    Good

    Purchased

    4/21/26

  • Amanda G.

    Verified purchase

    Reviewed 5/3/26, United States.

    Great condition and quick and fast directly to my home. The phone was exactly like they said and the battery was in excellent shape. Thank you so much for the easy way to not only find this device but trade I my old phone.

    Condition

    Excellent

    Purchased

    4/22/26

  • Mark L.

    Verified purchase

    Reviewed 5/3/26, United States.

    If you are considering upgrading to the 10 it is a good move. The battery lasts much longer than my 7 (though that would make it through 1.5 days of normal use) and it is much faster. This is my 5th purchase, and the Fair condition watch looked like if I had owned it for 6 months with little signs of wear if you look close. I’d have called it Good Condition.

    Condition

    Fair

    Purchased

    4/19/26

  • Ceanna W.

    Verified purchase

    Reviewed 5/3/26, United States.

    The MacBook has been great! As a college student, I had been considering the purchase for quite some time, and I’m glad that I decided to go through BackMarket. The price for a premium condition is definitely worth it, it’s like a got a brand new one!

    Condition

    Premium

    Purchased

    4/22/26

  • Vanessa R.

    Verified purchase

    Reviewed 5/3/26, United States.

    I gor 2, one for me one for mother's Day and they arrived the next day! It's my first smart watch, but it seems really good. It's definitely bigger/thicker than most smart watches but from I've read online it pays off in insane battery life. I haven't pushed that, because I charge mine while cooking dinner every night, but it does seem to be true! The battery life is amazing. Both watches came completely dead, so there was some charge up to do, but other than that they seem completely new. Like you can not convince me that anybody has ever worn this, new. The seller might secretly be a tech store getting rid of back stock that never sold, new. And the price really was pretty good! I got it for $80. I think thats a great price and that it'll be a really good gift. Thank you so much!

    Condition

    Excellent

    Purchased

    4/28/26

  • Josh T.

    Verified purchase

    Reviewed 4/29/26, United States.

    This phone is great. It came in perfect condition with zero scratches or defects. It has the best camera I've ever seen. I bought a small telescope to look at the moon and ended up returning it because I can see a lot more detail and better quality with this phone. It'll even zoom in on stars which is really cool.

    Condition

    Excellent

    Purchased

    4/17/26