Customer reviews for all refurbished items

Is Back Market a reliable website? Can Back Market be trusted? Are the items sold of good quality? What is the meaning of life? Are we alone in the universe? What is the airspeed velocity of an unladen swallow? So many questions so little time. But we'll try to answer (at least the vital ones) here.

Overall rating

413,004 verified reviews

Reviews

  • Tony H.

    Verified purchase

    Reviewed 1/25/26, United States.

    This was my third purchase from another seller on this site, and even though there was a small shipping delay, the phone was absolutely worth the wait. I picked up an iPhone 16 Pro (256GB) in Desert Titanium in 'Excellent' condition, and I am still in shock—it is basically a brand-new device. The previous owner must have just bought it because it only has 6 battery cycles, 100% health, and a full Apple warranty through December 2026! It even triggered the official Apple offers for 3 months of Apple Music and Arcade. Despite the delay, the quality is unbelievable. This platform has been 3-for-3 for me!

    Condition

    Excellent

    Purchased

    1/10/26

  • Raven J.

    Verified purchase

    Reviewed 12/22/25, United States.

    So great overall! Bought pretty decent specs and paid way less than a base model m3, m4, or m5 for the same exact performance that’s what I love about MacBook Pro is no matter what year they’re on even if you get a model from three years prior , it’s still going to be top-tier performance all depending on if the specs are right. Bought premium condition, which was the best for me because it came with original apple parts and not replacements. Battery came in brand new condition charge last over 12 hours. My old computer I would go to sleep with it charged and I would wake up with it dead. This computer I charge it to a certain percentage. I wake up, It’s at that same percentage. Bite the bullet and pay a little bit more. It’s definitely an investment and I can tell that I’ll get a good 7 to 10 years out of this computer.

    Condition

    Premium

    Purchased

    12/9/25

  • George T.

    Verified purchase

    Reviewed 11/16/25, United States.

    I got the Samsung Galaxy s22 5G in excellent condition and as far as I can tell this baby is new. I love the way it works and how everything seemlessly works together well. This is my third device from backmarket.

    Condition

    Excellent

    Purchased

    11/10/25

  • Abdulhameed B.

    Verified purchase

    Reviewed 11/2/25, United States.

    I bought this Apple watch Ultra 2 for my wife and she loves it. It came in pristine condition with no sign of any wear and tear and Backmarket backs their stuff with a free one year warranty so it was a no brainer!

    Condition

    Excellent

    Purchased

    10/17/25

  • Beretta H.

    Verified purchase

    Reviewed 9/10/25, United States.

    I recently purchased a refurbished Samsung Galaxy S22+, and I am very pleased with the device. The phone arrived in excellent condition, with little visible scratches , and it looks almost brand new. Performance has been smooth so far, with fast processing speed, vibrant display quality, and a reliable battery life. I was a bit hesitant about buying refurbished, but this purchase exceeded my expectations. Overall, it feels like a great value for the price, and I would definitely recommend it to anyone considering a refurbished phone.

    Condition

    Good

    Purchased

    9/8/25

  • Ashtin H.

    Verified purchase

    Reviewed 2/23/25, United States.

    I recently purchased a refurbished iPhone 12 in red from Back Market, and I’m thrilled with it. The device arrived in excellent condition, with a vibrant display and impressive performance. The battery life is solid, and the camera quality is outstanding. Overall, a fantastic purchase that exceeded my expectations.

    Condition

    Fair

    Purchased

    2/5/25

  • Maria R.

    Verified purchase

    Reviewed 2/20/25, United States.

    I have been searching this site for a phone for a while, but I couldn’t pull the plug on whether or not to purchase a refurbished phone. I am super happy with my iPhone 15 Pro Max. It was exactly as described and works and looks amazing. Backmarket didn’t disappoint! Will be purchasing from them again.

    Condition

    Good

    Purchased

    2/2/25

  • Terry L.

    Verified purchase

    Reviewed 1/19/25, United States.

    I was very skeptical about buying from this site. I did a lot of price comparison on marketplace and eBay before making a purchase. I purchased the 2019 MacBook Pro in excellent condition, 2.4 ghz i9, 64 gb ram , and 8 tb ssd for a little over $1000 shipped. My purchase arrived completely as described. The battery cycle count was 39. Purchased for half the price of eBay and marketplace. The MacBook does not have a scratch, dent, or scuff mark at all! Highly Recommend! This site has just became my go to for used/refurbished electronics!

    Condition

    Excellent

    Purchased

    1/15/25

  • Gunnar F.

    Verified purchase

    Reviewed 12/3/24, United States.

    For anyone else that was super worried to purchase from back market because of bad reviews or uncertainty of buying refurbished, here is my honest review as someone who was on a budget and looking for a MacBook for college. I too was super nervous about spending so much money on a MacBook Air without actually seeing it, but saw a ton of good reviews with this vendor and decided to trust it. I ended up buying a 2020 MacBook Air M1, 16GB Ram, with 256GB of storage in the color space grey in good condition. To my shock, the MacBook came in five days, even faster than it was expecting to come. When I opened the MacBook, it was wrapped in a heavy duty box with a thick bubble wrap to make sure it was super safe. When I opened the MacBook it looked AMAZING. There were a few small scratches on the underneath side of the Mac, but the top was absolutely flawless. I am so happy with this purchase and could honestly say that this is a great vendor that can be trusted! Even saved a few hundred bucks buying from back market instead of Apple! As far as everything else goes, the computer seems to operate perfectly, all speakers work. All buttons are in tact, and the touch pad is responsive. I hope my review helps some of you!

    Condition

    Good

    Purchased

    11/28/24

  • Lashondra B.

    Verified purchase

    Reviewed 10/24/24, United States.

    Ok so I finally received my IPad & it’s absolutely everything that I thought it would be I was a little throw off by the packaging because I was expecting my original box or something close to it but it comes like it’s a insurance replacement I had to remember tho on the website it does explain that these are refurbished items that range anywhere from FAIR GOOD OR EXCELLENT I ordered excellent I also thought i ordered a gold iPad but it came in silver no biggie but so far original boxing or not by far a great product & works great brand new charger the actual fast block by Apple charger came with this I love it I left plenty of videos & pictures to review & the case first amazing 5stars⭐️

    Condition

    Good

    Purchased

    10/18/24