Seller reviews, items and info

Approved seller with 4/5 Stars ratingTrusted on Back Market for

Overall rating

833 verified reviews

Rating details

  • Battery

    3.7/5

  • Lens & Camera

    4.2/5

  • Shipping

    4.3/5

  • Accessories

    4/5

  • Packaging

    4.3/5

  • Overall performance

    3.8/5

  • Appearance

    3.9/5

Reviews

  • Pamela S.

    Verified purchase

    Reviewed 11/19/23, United States.

    Phones great. Transferred my old iPhone to this new iPhone 12 with no problem. Will buy from Back Market again and referred them to my friend. Couple little scratches on back, but with cover on you don’t see them.

    Condition

    Excellent

    Purchased

    11/2/23

  • Richard L.

    Verified purchase

    Reviewed 4/14/24, United States.

    It's a great phone. I got the excellent condition iPhone 11 and was pleased with phone over all. All features work like it's new camera too. Only thing I saw was a small scratch on the screen but its only seen when phone is off and dark. Otherwise great device I will be getting 3 more real soon.

    Condition

    Excellent

    Purchased

    4/3/24

  • Jack V.

    Verified purchase

    Reviewed 1/7/24, United States.

    So far so good. Was a present for my wife who typically struggles with IT in general. She is very pleased with the performance and LOVES the fact it is refurbished. Ordering was super easy, delivered as promised. Overall a great purchasing experience - we will be back in the near future!

    Condition

    Excellent

    Purchased

    12/27/23

  • Fate F.

    Verified purchase

    Reviewed 8/29/24, United States.

    it's so fantastic, it's like a brand new iphone i bought from apple. the quality is great and everything about it just screams professional. i ordered more stuff off this website because the prices are just fantastic and they have quality products. highly recommend!

    Condition

    Excellent

    Purchased

    8/17/24

  • Aria N.

    Verified purchase

    Reviewed 7/13/24, United States.

    This was my second purchase from BackMarket -- I have had my apple watch for about 6 months now and I have had no issues with it whatsoever. Shipping was quick, the watch arrived in the original box without any visible defects and works perfectly. I will be buying from BackMarket again!

    Condition

    Excellent

    Purchased

    1/27/24

  • Scott C.

    Verified purchase

    Reviewed 5/21/24, United States.

    Decided to not send trade in phone. Even for a reputable company not at all comfortable giving my bank account details on line. A bit onerous. You also sold me an I phone 13 cover that doesn’t work on an IPhone 12 pro☹️

    Condition

    Excellent

    Purchased

    4/29/24

  • Niki T.

    Verified purchase

    Reviewed 1/28/24, United States.

    My very first purchase was a iPad mini for my toddler was nothing short of great so I was feeling pretty confident with backmarket. I ordered an iPhone 12 Pro in excellent condition and the only thing that was wrong was the back camera wouldn’t focus to take decent pictures. Returned it and figured Id give it another shot (I really needed a phone lol). I ordered the iPhone 12 Pro Max in good condition and besides a few scuffs around the edges, it basically was like brand new! I’m so happy with my purchase and definitely plan on making more.

    Condition

    Good

    Purchased

    1/19/24

  • Tarra G.

    Verified purchase

    Reviewed 1/24/24, United States.

    I have purchased my oldest son's IPHONE and My Samsung Galaxy from this site. I purchased IPhone 12 for my 13 year old son. He loves it so I'm happy. If we ever need another phone, this is the only site that I'm shopping...

    Condition

    Good

    Purchased

    1/5/24

  • Susan H.

    Verified purchase

    Reviewed 1/2/24, United States.

    Bought this iPhone 11 for my granddaughters birthday. Phone came and was perfect. Easy to setup and plug in cellular carrier. Works great. Have bought several phones from Backmarket and all have been great. Nice people to do business with.

    Condition

    Excellent

    Purchased

    12/15/23

  • Nicole R.

    Verified purchase

    Reviewed 11/14/24, United States.

    Overall I'm very pleased. Shipping was fast and for the most part the phone works just as it should. My only problem is that the side keys stick and the palm swipe screenshot doesn't function. Other than that it's really good.

    Condition

    Excellent

    Purchased

    9/16/24

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