Every experience with Back Market is intuitive, painless, professional, and what we all come for, an AMAZING value! I've never had an issue with this company. I've bought refurbished, renewed, and new inventory from them. I've handled returns and exchanges. I have traded in product. I've utilized customer support and every interaction with them has been exactly what they say they offer and more. Couldn't say enough good about this company, the value they offer, and overall just what a pleasure it is to give them my business. They earned it and I'm a loyal customer.

service was great. product, very good body and glass, operating condition very good. the battery is very weak (the reason I got particular device). wish I could remove the bloatware and replace battery. overall all good experience

It arrived fast, and was in even better condition than i expected. Battery performance is not perfect (88%) but for the price I have 0 complaints. Screen and body looks like new. After daily use for a few months I can say I am very happy with my device.

Totally great experience from Back Market and the Seller. I have no doubt the Seller will sell this phone soon. The cell phone was exactly as advertised. It's a great phone - just too big for me and I could not get used to it. Thank you for the refund.

My dads phone broke and he needed a replacement. I have bought mine from Back Market. This seller had fast shipping, the phone came in excellent condition as it was asked for. Definitely recommend the seller. Tested the phone everything from microphone to picture was excellent. Trust this seller.

Purchased this for my dad last year at Nov. The phone began experiencing screen problem (everything becomes bright white, you can barely see the homescreen icon or debug mode). Since it's within the 1 year coverage, when I tried to return this so they can fix it, but the return policy require you completely wipe the phone, which is very difficult to do since I can't see anything. Be wary, not sure if it's a one time thing or if BackMarket refurb items have quality issues.