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Seller reviews, items and info
Approved seller with 3.9/5 Stars ratingTrusted on Back Market for
Overall rating
130 verified reviewsRating details
Battery
4.3/5
Shipping
4.2/5
Lens & Camera
4.4/5
Accessories
4.3/5
Packaging
4.3/5
Overall performance
3.6/5
Appearance
4.3/5
Reviews
Michele T.
Verified purchaseReviewed 1/3/24, United States.
I purchased a locked (T-Mobile) iPhone 12 that was listed as "good condition". I received it in 3 days, and when I opened the package, I found a phone in pristine condition! Not a single scratch, either on the front or the back. The battery must have been changed because the max. capacity of the battery is 100%. The switch from the old phone to this one was a breeze (works with the SIM card). I saved $150 compared to purchasing a refurbished phone from Apple. So far, I am super happy with this purchase.
Condition
Excellent
Purchased
12/14/23
Sean M.
Verified purchaseReviewed 1/12/24, United States.
Scooter is in great condition. Had a small hiccup with a part initially but customer service solved it lightning fast!
Condition
Excellent
Purchased
12/31/23
Lindsey H.
Verified purchaseReviewed 12/9/22, United States.
Very impressed! Shipped quickly, product was in mint condition. Only the box had some rips and tears, but no big deal. Thank you!
Condition
Excellent
Purchased
12/2/22
Sean P.
Verified purchaseReviewed 7/16/22, United States.
The Xbox came with its original box and everything came wrapped and clean. The only issue I had was tracking it with the right company. It said fedex but it was another shipping company that delivered my package but my package came 2-3 days earlier than expected even after July 4th order it on the 2nd got it by the 7th of July. The system is in perfect shape no scratches software or hardware issues. The company I got the system from had no problem replying to my messages and concerns as well. Last but not least the only last problem I had was it dosent come with theft insurance during delivery that maybe the only thing to think about. Other than that backmarket never upsets me and always deliver what they say.
Condition
Excellent
Purchased
7/2/22
Mariam S.
Verified purchaseReviewed 7/5/22, United States.
Greatest phone I’ve ever owned!! If someone told me this was refurbished, I wouldn’t believe them!! The battery life is amazing and the screen is next level. I wish I’d gotten this phone sooner! This is coming from someone who’s had Samsung phones her whole life and never thought she’d switch up. This is my third phone from BackMarket and I am once again pleased with my purchase. Thank you BackMarket!!!😌
Condition
Excellent
Purchased
6/24/22
Bridget C.
Verified purchaseReviewed 1/10/24, United States.
quality:excellent customer service: above average I love the level of customer service, follow ups, and updates on the order! Everything was seamless and could not ask for a better experience! My son LOVES his yellow iphone! Thank you!
Condition
Fair
Purchased
12/26/23
Theresa H.
Verified purchaseReviewed 5/1/23, United States.
I have ordered a couple of times from this establishment and have always been completely satisfied. This time was not exception. My watch arrived in pristine condition and I love it. Had I had more experience with the apple watch, I might have ordered one with a smaller face, but I am not complaining about the product at all. I will continue to do business with this group if I am in need of another product in the electronics field. Had I done a bit more research, I would have ordered a smaller face. But I am fine with what I have.
Condition
Excellent
Purchased
4/7/23
Brian M.
Verified purchaseReviewed 1/29/24, United States.
Came as advertised. Not beat up at all. Runs well and the air filled tires give it a smooth ride.
Condition
Excellent
Purchased
1/7/24
Pam R.
Verified purchaseReviewed 10/17/24, United States.
I have had to spend HOURS on this phone which in the end turned out to be a phone that has not been paid for with AT&T so the SIM card locked to AT&T can’t be unlocked for me to use the carrier I am with (StraightTalk). I’m not sure how something like this gets by this company that seems so professional but it’s not a pleasant experience to purchase something that costs this amount of money to then have to send it back and go thru the whole process of buying another one with fingers crossed it’s not a phone still under contract or stolen or who knows what. It’s a huge waste of my time. Back Market DO BETTER. I’ve gotten 2 other phones from you & had no problems. You’ve ruined the great experience for me.
Condition
Excellent
Purchased
10/9/24
Sandy C.
Verified purchaseReviewed 7/18/24, United States.
Phone arrived early! Seems to work like new and looks like new. And I finally got my Pro camera I've been pining for. Did not disappoint, as usual.
Condition
Excellent
Purchased
6/14/24