Back Market

alldayzip's customer reviews for all refurbished products

3.1/5

11 verified reviews in the last 6 months.

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    Alin R.

    4.6/5

    Reviewed in United States on September 23, 2022

    Took some time to arrive and the team had a little mishap with the tracking code but the product is a 11/10, its perfect without any scratches and it came with 100% battery health. Also bought an Apple Watch, same codition. Would definetly reccomend.
    iPhone 13 Pro Max

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    Purchased on the September 12, 2022

  • L

    Lindsey H.

    5/5

    Reviewed in United States on December 9, 2022

    Very impressed! Shipped quickly, product was in mint condition. Only the box had some rips and tears, but no big deal. Thank you!
    Xbox Series S - HDD 512 GB - White/Black

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    Purchased on the December 2, 2022

  • A

    Ashley D.

    1.6/5

    Reviewed in United States on October 6, 2022

    What a horrible experience! I ordered a MacBook Air for an upcoming business trip. It was supposed to arrive on Wednesday, I was departing on Monday for a 3 week trip. It didn't arrive till Friday and when I opened it, there was no password for the username that was already set up. I reached out immediately. After 23 emails back and forth over the course of 6 days, I gave up. I asked to have a replacement overnighted, but they had to wait till my return arrived. I even was willing to have them double bill my credit card while it was in transit, but oh no, that's simply not possible. The most frustrating thing about it, was I don't think I was ever put in touch with the actual refurbisher, all of my communications were with Back Market. I was patient, but extremely disappointed with their responses. They'd leave me a message with no additional information, still waiting on this or that, we'll be in touch on your order's status, for 6 days. alldayzip was the refurbisher - why ship a laptop without wiping it clean or providing the password? No excuses. If you get your product on time, and the quality is good, this might be a place to shop. But if there are any issues at all with you ...
    MacBook Air (2020) 13-inch - Apple M1 8-core and 7-core GPU - 16GB RAM - SSD 256GB

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    Purchased on the September 25, 2022

  • S

    Steve B.

    3.8/5

    Reviewed in United States on August 5, 2022

    I had previously purchased an Apple Watch and a couple of weeks later, an iPhone through Back Market. Both were exactly as expected and both were priced well. This purchase was frustrating. It was intended for my elderly father. He has several Apple devices I have helped him set up, but is not technically inclined. Although I filtered my search by cellular models and the listing details indicated the watch was cellular, it was a GPS/WiFi-only model. We figured that out only after going through the entire setup routine. The seller was responsive, but ultimately they didn't have a cellular model available and they issued a refund. After our experience, I read multiple reviews of other purchasers having the same problem with various sellers. My dad was hesitant for me to order another one through Back Market because there was no way to contact a seller in advance to confirm they were offering the desired model. Ultimately, we bought one from Apple.
    Apple Watch (Series 7) October 2021 - Cellular - 45 mm - Aluminium Green - Sport band Green

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    Purchased on the July 22, 2022

  • L

    Laura H.

    2.2/5

    Reviewed in United States on November 28, 2022

    What I ordered and what I received were two different sound systems. I ordered the Bose Wave Soundtouch Music system IV but what I received was the Bose Wave Music system which doesn’t have Wi-Fi and other options I wanted and paid for. So, after anxiously waiting for it, to my disappointment I could not use it as I had planned and had to send it back. I am still waiting to see if I’m going to get the model I want.
    Bose - Wave SoundTouch Music System IV - Black

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    Purchased on the November 12, 2022

  • S

    Shemia J.

    1/5

    Reviewed in United States on September 23, 2022

    Do not, I repeat do not order from AllDayZip! They sent me the wrong phone and lied about shipping which took for ever. It was a birthday gift and the individual opened the gift and it was not the correct phone pictured on backmarket for sale. Id like half my money back.
    iPhone 7 Plus

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    Purchased on the September 16, 2022

  • M

    Marc L.

    1/5

    Reviewed in United States on November 29, 2022

    Terrible. I was so excited to find and order the Bose - Wave SoundTouch Music System IV that comes with the Wifi base, as shown is the seller's picture. But the wifi base did not come with the system. Total cheat and date of time. The only thing I can say is that this was a calculated deception. Buyer beware!
    Bose - Wave SoundTouch Music System IV - Black
     

    Purchased on the November 22, 2022

  • J

    Joye T.

    2.9/5

    Reviewed in United States on September 24, 2022

    Honestly im not happy but because its my first time its accepted,hopefully i refund my money fast and im happy for that but now im waiting my refund,Thanks Greg for updating me
    iPhone 11 Pro Max

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    Purchased on the September 10, 2022