Cellphone Depot

Seller reviews, items and info

Approved seller with 4.5/5 Stars ratingTrusted on Back Market for 4 years

Based in United States

Overall rating

698 verified reviews

Rating details

  • Battery

    4.4/5

  • Shipping

    4.7/5

  • Lens & Camera

    4.7/5

  • Accessories

    4.4/5

  • Packaging

    4.7/5

  • Overall performance

    4.5/5

  • Appearance

    4.8/5

Reviews

  • Jacob M.

    Verified purchase

    Reviewed 5/21/23, United States.

    Listen here. The service provided by Back Market is incomparable. This phone is like brand-new, came with speedy delivery, and, most importantly, y'all have prices can not be beat! I'm incredibly satisfied with my new phone, and I'm telling my friends and family about y'all.

    Condition

    Excellent

    Purchased

    5/10/23

  • Jennifer P.

    Verified purchase

    Reviewed 5/21/23, United States.

    Dudes, if this is what I got for "Fair" then Good and Excellent must be practically brand new. No scratches cracks nics...nothing. It's dare I say...Perfect!! I will never not ever buy a new phone again. Back Market forever. Back Market for Life..(sung to the tune of Cecil B.Demented song) since initially writing this...dun dun dun..there is a small small problem with the onscreen touch thing. I cannot "press one for English, press 4 to hear these options again" while on call. It's not that much of a concern except for banking. Couldn't press 1 to verify it was me registering a new device for online banking so I got locked out of my account. Going to try to fix it with updates and clearing data banks and caches hopefully. Flippers crossed!

    Condition

    Fair

    Purchased

    5/16/23

  • Samantha S.

    Verified purchase

    Reviewed 5/21/23, United States.

    Shipping was really fast, phone was in excellent condition. Only problem there was a little black spot at the side of the screen. Overall it's great and works great. I would definitely be purchasing again.

    Condition

    Excellent

    Purchased

    5/5/23

  • Joyce C.

    Verified purchase

    Reviewed 4/4/26, United States.

    Condition

    Good

    Purchased

    3/7/26

  • Lawrence W.

    Verified purchase

    Reviewed 12/29/22, United States.

    Was kind of worried about a refurbished phone.Ordered the Samsung S21 ultra in very good condition. It came in 3 days. To my surprise it was in excellent condition. Stuck in sim card and fired it up and is running like a champ.Back market you have me as a customer forever.

    Condition

    Excellent

    Purchased

    12/17/22

  • Anthony G.

    Verified purchase

    Reviewed 10/14/23, United States.

    Amazing experience! Phone came fast, and is absolutely flawless! Love the vibrant color, and refresh rate. DEFINITELY recommend Backmarket!

    Condition

    Excellent

    Purchased

    9/15/23

  • Darius V.

    Verified purchase

    Reviewed 9/20/23, United States.

    I am very happy with my purchase! The phone is great. Didn’t think that refurbished could be this good. The only thing i’d say is, i wish the battery was a little better. Other than that, I love it

    Condition

    Excellent

    Purchased

    9/5/23

  • Susan L.

    Verified purchase

    Reviewed 1/27/23, United States.

    Was having major problems with my Samsung Galaxy S8 & took it to a repair shop. The battery was replaced, but that didn't help. The service tech at the shop told me about BackMarket. With the 30-day money back guarantee and 1-year warranty on the refurbished phone, I decided to give it a try. The phone arrived quickly, within 5 days. Although the condition was listed as "Very Good", it appeared flawless to me. I am still in the learning process for all the new features on this phone, but it is performing perfectly. At this point, I couldn't be happier with this purchase.

    Condition

    Excellent

    Purchased

    1/16/23

  • Brenna B.

    Verified purchase

    Reviewed 3/8/26, United States.

    Condition

    Good

    Purchased

    2/22/26

  • Debra S.

    Verified purchase

    Reviewed 2/5/26, United States.

    Condition

    Good

    Purchased

    1/8/26

10 products