Cellphone Depot

Seller reviews, items and info

Approved seller with 4.5/5 Stars ratingTrusted on Back Market for 4 years

Based in United States

Overall rating

698 verified reviews

Rating details

  • Battery

    4.4/5

  • Shipping

    4.7/5

  • Lens & Camera

    4.7/5

  • Accessories

    4.4/5

  • Packaging

    4.7/5

  • Overall performance

    4.5/5

  • Appearance

    4.8/5

Reviews

  • Toye W.

    Verified purchase

    Reviewed 5/18/23, United States.

    Received my Samsung s21+ relativity quick, so that was great. The phone looks just like a brand new phone with no flaws. Still learning all of the different functions, but so far so good. I would definitely recommend back market to anyone wanting to get a phone without paying the high price.

    Condition

    Excellent

    Purchased

    4/19/23

  • Jaileene F.

    Verified purchase

    Reviewed 5/7/25, United States.

    I get all of my electronics from back market and i’ve never had an issue.

    Condition

    Excellent

    Purchased

    4/20/25

  • Kim C.

    Verified purchase

    Reviewed 1/10/25, United States.

    This phone came without the glass cover piece for the camera. An incomplete phone was sent to me. I don't know how it was missed but this isn't a piece that could have fallen off. It is sealed onto the phone over the 3 lenses. I have had 2 of these phones and don't understand how this was sent this way. Accidents happen I know, but I'm returning it for a full refund.

    Condition

    Excellent

    Purchased

    12/21/24

  • Jeanne H.

    Verified purchase

    Reviewed 2/22/24, United States.

    it works just like it was out of the box but half the price!!! I will definitely be recommending this site to everyone I know

    Condition

    Excellent

    Purchased

    2/6/24

  • Wind W.

    Verified purchase

    Reviewed 9/24/23, United States.

    Great phone and awesome picture quality...loud speakers and works awesomely! Love it...def seems like a brand new pho

    Condition

    Excellent

    Purchased

    9/8/23

  • Carlisle M.

    Verified purchase

    Reviewed 9/21/23, United States.

    The phone is beautiful but it does not work. It won't call iphones, it won't call the at&t service number, it won't connect to my Bluetooth speaker, and the Bluetooth is spotty when it's connected to my car. I'd like to either return it, or exchange it for a Google pixel like my old phone if there's one available. Please get back to me ASAP as I'm going on a trip soon and I need a working phone to do that!

    Condition

    Excellent

    Purchased

    9/12/23

  • Eric L.

    Verified purchase

    Reviewed 7/6/23, United States.

    My first purchase from Back Market and I must say I am impressed. The refurbished unit I bought is rated "very good" by Black Market. This is conservative. It looks brand new. Seriously. I have examined it from every angle and can find no flaw. Not a scratch anywhere. Screen is pristine (shipped with a clear protective film, BTW). All functions work perfectly. Very happy.

    Condition

    Excellent

    Purchased

    7/1/23

  • Devraj hira A.

    Verified purchase

    Reviewed 5/22/23, United States.

    Not even a scratch. Super high quality product. I am so happy to give to this phone to my wife who really loved it it is working like as new.eat matched my budget and all also matched the performance. Camera quality, touch performance, fingerprint all are just like new. This is my second product from back market and I am highly satisfied with using the refurbished products.

    Condition

    Excellent

    Purchased

    5/9/23

  • Aden M.

    Verified purchase

    Reviewed 4/26/26, United States.

    Condition

    Excellent

    Purchased

    4/16/26

  • John C.

    Verified purchase

    Reviewed 4/8/25, United States.

    Like brand new! Very pleased!

    Condition

    Excellent

    Purchased

    4/1/25

7 products