Cellphone Depot

Seller reviews, items and info

Approved seller with 4.5/5 Stars ratingTrusted on Back Market for 4 years

Based in United States

Overall rating

698 verified reviews

Rating details

  • Battery

    4.4/5

  • Shipping

    4.7/5

  • Lens & Camera

    4.7/5

  • Accessories

    4.4/5

  • Packaging

    4.7/5

  • Overall performance

    4.5/5

  • Appearance

    4.8/5

Reviews

  • Musa T.

    Verified purchase

    Reviewed 2/4/23, United States.

    I am very happy with my purchase of the Galaxy S21 Ultra. The phone is refurbished however its difficult to tell by how clean and in good condition it looks. I am very much satisfied with my purchase.

    Condition

    Excellent

    Purchased

    2/1/23

  • Devantae H.

    Verified purchase

    Reviewed 1/18/26, United States.

    Condition

    Good

    Purchased

    1/6/26

  • Busisiwe S.

    Verified purchase

    Reviewed 3/21/25, United States.

    Im sooo satisfied with my order, the watch looks new not even a single scratch

    Condition

    Excellent

    Purchased

    3/8/25

  • Jacqueline R.

    Verified purchase

    Reviewed 11/29/24, United States.

    Great product, however, the phone's battery percentage came at 89% which is kind of a bummer.

    Condition

    Excellent

    Purchased

    11/17/24

  • Rabah Y.

    Verified purchase

    Reviewed 4/9/24, United States.

    This time I’m not happy with my purchase they send me a phone that has some technical issue that started after few months of usage!! when I send it back to be to fix or getting a replacement because they offered one year warranty!? They getting all this excuses so that they can’t fix or replace the phone!! This the last time purchasing from them!! My advice get your your stuff from elsewhere because it depends what you get. If you get something good you’re lucky if you get something that’s has Yu so good luck they can have old excuse for not fixing it or replacing it and most of this refurbished phone or anything else sometimes they have a small issue sometimes they have a major issue and you cannot fix it somewhere else. !!??

    Condition

    Excellent

    Purchased

    6/27/23

  • Zachary S.

    Verified purchase

    Reviewed 9/15/22, United States.

    I absolutely LOVE the iPhone 12 I got! I got it in the “fair” condition, and it looks brand new!!! I’m so glad I bought this phone, it was $300 cheaper than buying from Apple! Customer service is super responsive, and they email you several times giving updates during the shipping process! I definitely recommend!

    Condition

    Fair

    Purchased

    9/13/22

  • David H.

    Verified purchase

    Reviewed 10/4/23, United States.

    Really happy with the quick ship and I believe the price is good. I also like the one year warranty too.

    Condition

    Excellent

    Purchased

    8/30/23

  • Andly K.

    Verified purchase

    Reviewed 8/14/23, United States.

    The battery dies pretty fast when it gets to around 20%; I'm trying to keep it between 85% and 20% now. Other than that, I'm happy to say that there weren't any scratches or dents on the phone

    Condition

    Excellent

    Purchased

    7/31/23

  • Marcus L.

    Verified purchase

    Reviewed 7/4/23, United States.

    I ordered the phone for my wife she loves it and it came really quick and in good condition and with no problems and super easy to setup and was my first time ordering from back market and I'm impressed

    Condition

    Excellent

    Purchased

    6/1/23

  • Rebecca L.

    Verified purchase

    Reviewed 2/14/23, United States.

    I am completely obsessed with my new (refurbished) Galaxy S20 FE. First... let's talk about his color! Dreamy. From the time I took it out of the box I've been utterly in love with it. Easily helped me transfer from my old phone and used my new one in about 30 minutes. It is easy to traverse with plenty of perks I've never had before with my less expensive Galaxy phones. The camera is awesome. So happy I found your site and decided to purchase refurbished! Thank you, thank you BackMarket!!!

    Condition

    Excellent

    Purchased

    1/18/23

6 products