Cellphone Depot

Seller reviews, items and info

Approved seller with 4.5/5 Stars ratingTrusted on Back Market for 3 years

Based in United States

Overall rating

689 verified reviews

Rating details

  • Overall performance

    4.5/5

  • Appearance

    4.8/5

  • Accessories

    4.4/5

  • Battery

    4.4/5

  • Lens & Camera

    4.7/5

  • Packaging

    4.7/5

  • Shipping

    4.7/5

Reviews

  • Faith M.

    Verified purchase

    Reviewed 3/29/26, United States.

    The device is really nice!! Works perfectly with my international line, and it look pretty new, the few scratches on the sides are negligible. Am glad I chose back market for this purchase!!

    Condition

    Good

    Purchased

    3/18/26

  • Patricia F.

    Verified purchase

    Reviewed 11/25/24, United States.

    I am in love with this phone! Best iPhone I’ve ever had… got a great deal on it since it’s 50 percent of the original 1/2k price tag brand new back when it came out… I am in love with the purple color and I love the fact that I can download as much as I want without having to worry about running out of space… also had no problems putting it onto the boost mobile network since I have been a loyal boost mobile customer since 2016…. Was super easy to put onto my carrier…

    Condition

    Excellent

    Purchased

    11/10/24

  • Gayle W.

    Verified purchase

    Reviewed 2/15/26, United States.

    I ordered the 16E after seeing a recommendation for Back Market on the Commons app. Trying to avoid Amazon as much as possible. The phone arrived in perfect condition, even though it was marked as only "good". When I need a new phone - or talk with someone who does I'll recommend Back Market! Thanks!

    Condition

    Good

    Purchased

    2/3/26

  • Susan N.

    Verified purchase

    Reviewed 4/1/26, United States.

    The phone was as I expected for an excellent phone. It came very well charged too. I didn't have any issues starting it up and getting my service switched from the old iPhone 8 to this one. The 16e's display is plenty big and clear. I also prefer the BackMarket experience to Walmart. It's much clearer and easier to see and select the exact condition and model on BackMarket.

    Condition

    Excellent

    Purchased

    3/18/26

  • Glenn B.

    Verified purchase

    Reviewed 3/15/26, United States.

    So far. Everything is excellent. I purchased from Back-market because they are B.B.B. approved. Item was packaged very well. And arrived ultra fast. In perfect condition. I bought an otter box case to keep it that way. Thank you Back Market.

    Condition

    Premium

    Purchased

    3/6/26

  • Cheri R.

    Verified purchase

    Reviewed 11/18/24, United States.

    I bought this phone for my daughter and she loves it!! It is basically a brand new phone. You would never be able to tell it was refurbished. This was my second purchase from Back Market and once again I was very happy with the purchase. I think Back Market is a great place to do business with. You offer a large selection of phones at great prices! I will definitely be a repeat customer in the future because I cannot justify paying the prices they want for the latest and greatest phones. I have told many people about your company. Thanks for doing great again !!

    Condition

    Excellent

    Purchased

    11/2/24

  • Bryan E.

    Verified purchase

    Reviewed 4/28/25, United States.

    I was skeptical of refurbished items when I first bought this, but felt like I couldn't go wrong with the warranty offered with the purchase. Item arrived and it looked and functioned like it was brand new. I feel like I will never buy electronics new again after this with the prices and experience.

    Condition

    Excellent

    Purchased

    4/10/25

  • Theofilos G.

    Verified purchase

    Reviewed 3/16/24, United States.

    The phone arrived in secure packaging and it is in better condition than advertised! Great price for such an awesome phone. I have used the iPhone 12 since it came out and I bought this iPhone 12 256gb to upgrade storage. I would definitely recommend BackMarket and especially Cellphone Depot when considering the purchase of a refurbished phone.

    Condition

    Good

    Purchased

    3/6/24

  • Ted T.

    Verified purchase

    Reviewed 2/11/24, United States.

    This is my fourth refurbished purchase through Back Market. I purchased two iPhone 8's, then an iPad Air III and most recently an iPhone XR. I have been happy with all the purchases and service. Lately however, I have been getting Ads from competing companies with considerably lower prices, like $100 less for a comparable iPhone XR. For my next purchase, I may do a bit of comparison shopping. Still I've been very happy with Back Market and should maybe just pay a bit more and stick with them. Later, my iPhone XR continues to work well but I've seen offers from others for $100 while I paid $300

    Condition

    Good

    Purchased

    1/28/24

  • John A.

    Verified purchase

    Reviewed 3/31/26, United States.

    Super fast shipping. Received the phone. It was in better condition than I thought it would be. Absolutely no flaws to. It’s like a brand new phone. Very happy with my decision and I’m sure you will be too.

    Condition

    Good

    Purchased

    3/11/26

11 products