Device Giant

Seller reviews, items and info

Approved seller with 4.3/5 Stars ratingTrusted on Back Market for 6 years

Based in United States

Overall rating

1,554 verified reviews

Rating details

  • Accessories

    4.2/5

  • Appearance

    4.4/5

  • Battery

    4.3/5

  • Lens & Camera

    4.5/5

  • Overall performance

    4.3/5

  • Packaging

    4.5/5

  • Shipping

    4.6/5

Reviews

  • Angela A.

    Verified purchase

    Reviewed 4/13/24, United States.

    This watch came looking brand new. No issues, connects immediately and works perfectly. My husband now wants a watch, which he refused previously, thinking it would come looking "nasty". He's impressed and so am I! We are buying another watch now.

    Condition

    Excellent

    Purchased

    4/3/24

  • Shane S.

    Verified purchase

    Reviewed 3/10/24, United States.

    Phone shipped quickly, communication was excellent. Purchased a phone in good condition and I would say that very accurately described my s22+. Overall clean phone with the only scratch/wear I saw was around the plug in for the charger. Not an issue as phone is in an otter box anyway! Coming from an s9+, nice upgrade. Battery life very good. Great experience with Backmarket, would definitely purchase from them again. So far so good!

    Condition

    Good

    Purchased

    2/22/24

  • Ginny M.

    Verified purchase

    Reviewed 1/29/24, United States.

    The phone is in great condition, and the price was hundreds $$ less than others! It arrived quickly, and the activation instructions sent were easy to follow. I will be using Back Market for all technology needs from now on!

    Condition

    Good

    Purchased

    1/16/24

  • Brandy D.

    Verified purchase

    Reviewed 4/15/26, United States.

    The device looked great but the battery was not good. I tried talking to customer service to get get a refund and got nowhere. I kept getting the same email from different people wasting my time. After a few days of this I decided to have the battery replaced myself because I couldn't keep waiting for someone to fix it so I paid 120.00 to have it fixed myself so the phone was 500 and the repair 120 so 620.00 was my total. I could have gotten the same phone for much less somewhere else. Not a good first purchase experience.

    Condition

    Excellent

    Purchased

    4/13/26

  • Morganna E.

    Verified purchase

    Reviewed 1/27/26, United States.

    Easy to set up, works great, looks great, wish it wasn't tmobile startup and sounds but otherwise, doesn't fuss too much about being on consumer cell.

    Condition

    Excellent

    Purchased

    1/16/26

  • Robby C.

    Verified purchase

    Reviewed 1/4/26, United States.

    Upon delivery of the device I be began to inspect it to which I came across an issue. It sounded like the entire inside of the device was moving, so much so that it will start to make a sound as you move it.

    Condition

    Good

    Purchased

    12/26/25

  • Daniel R.

    Verified purchase

    Reviewed 5/11/25, United States.

    Great service! Free shipping! Phone looks and acts as if it was brand new! All my future phones will be Back Market!

    Condition

    Fair

    Purchased

    4/29/25

  • Kelsey J.

    Verified purchase

    Reviewed 8/15/24, United States.

    For the price of the phone I can tell you.It's amazing quality I purchased an excellent condition phone and it's beyond excellent.The battery percentage was a 100%.The phone has no scratches on it.I truly recommend the seller.

    Condition

    Excellent

    Purchased

    8/12/24

  • Kimberly C.

    Verified purchase

    Reviewed 8/7/24, United States.

    Easy to order and fast delivery. This is the 4th phone I have ordered from BackMarket and they never disappoint. I ordered a iPhone 14 Plus in excellent condition, everything works great and battery life is great. 4 stars because there is a small scratch on the screen which shouldn’t be there because I ordered EXCELLENT, but it’s not visible when the screen is on and once I put a screen protector on.

    Condition

    Excellent

    Purchased

    7/30/24

  • Gregory V.

    Verified purchase

    Reviewed 3/21/24, United States.

    The back and front glass were perfect and there was tiniest ding in the bump out of the camera which is to be expected since I chose the good condition option. I also chose a T-Mobile locked phone and I used a T-Mobile physical sim and it worked seamlessly after activating it with one call to them. So far so good on battery but it's only been a day and a half with one charge. Can't ask for much more with this price point.

    Condition

    Good

    Purchased

    3/18/24

62 products