Device Giant

Seller reviews, items and info

Approved seller with 4.3/5 Stars ratingTrusted on Back Market for 6 years

Based in United States

Overall rating

1,554 verified reviews

Rating details

  • Accessories

    4.2/5

  • Appearance

    4.4/5

  • Battery

    4.3/5

  • Lens & Camera

    4.5/5

  • Overall performance

    4.3/5

  • Packaging

    4.5/5

  • Shipping

    4.6/5

Reviews

  • Delores D.

    Verified purchase

    Reviewed 11/20/23, United States.

    Just received my google pixel 5 and I have to say it came on time and also in better condition that I expected truly a goated app

    Condition

    Good

    Purchased

    11/16/23

  • Rebecca D.

    Verified purchase

    Reviewed 10/5/23, United States.

    I would give better marks, but they never paid me for my trade-in even after several attempts. so shame on them for that. However, the new phone is great, just as promised. Just wished their customer service was better.

    Condition

    Fair

    Purchased

    7/20/23

  • Aaron D.

    Verified purchase

    Reviewed 7/5/23, United States.

    I waited over 30 days to review to ensure there wasn't any technical issue with the phone. I was blown away by the quality of the phone. It looks brand new. I would have never guessed in was a refurbished product. Battery health is 98% which is phenomenal, especially coming from and older phone with poor battery life. As for overall performance, I haven't experienced any issues.

    Condition

    Excellent

    Purchased

    5/18/23

  • Rahul chand B.

    Verified purchase

    Reviewed 6/22/23, United States.

    I'm happy for the product I received, it looks brand new. I ordered a refurbished piece from Amazon and it totally sucks because it had scratches but product I bought in your website is really awesome. Thankyou so much back market. My mobile is worth every penny

    Condition

    Fair

    Purchased

    5/22/23

  • Fred B.

    Verified purchase

    Reviewed 4/12/26, United States.

    Excellent condition and easy data transfer. Works great.

    Condition

    Excellent

    Purchased

    3/28/26

  • Teresa O.

    Verified purchase

    Reviewed 2/19/26, United States.

    The phone was exactly what it was supposed to be. Works great and fairly easy to get working

    Condition

    Good

    Purchased

    1/23/26

  • Donna M.

    Verified purchase

    Reviewed 4/23/25, United States.

    The phone itself is in great condition, it looks new. The only thing is that when I tried to activate it, the T-Mobile account it is connected to is not in good standing, so I couldnt use it with my sim. I had to take it to a phone shop to get it unlocked to be able to use it.

    Condition

    Good

    Purchased

    4/3/25

  • Kayla R.

    Verified purchase

    Reviewed 3/16/25, United States.

    Love my new phone! Was nervous before purchasing but 100000% glad I bought from here! Can’t recommend enough!

    Condition

    Excellent

    Purchased

    2/21/25

  • Anthony C.

    Verified purchase

    Reviewed 8/9/24, United States.

    Telefono completamente funcional, unicamente un poco de rayones en la camara pequeños, recomendado para este modelo de telefono, tratar de conseguir un cable original y cargador para que funcione mas rapido la carga

    Condition

    Good

    Purchased

    11/28/23

  • Melissa L.

    Verified purchase

    Reviewed 4/21/24, United States.

    I received a device that had blatant battery issues from beginning. The battery clearly showed an issue as soon as you clicked on the battery icon. I feel the issue was known before the device was sent to me and it was hoped that I wouldn’t notice it. The return was pretty easy. However I would recommend holding on to the box they ship it to you in just in case you have to return it. I’m going to reorder from another seller and hopefully I’ll get a quality refurbished device.

    Condition

    Fair

    Purchased

    3/6/24

60 products