Device Refresh

Seller reviews, items and info

Approved seller with 4.3/5 Stars ratingTrusted on Back Market for 6 years

Based in United States

Overall rating

3,176 verified reviews

Rating details

  • Accessories

    4.4/5

  • Appearance

    4.4/5

  • Battery

    4.3/5

  • Lens & Camera

    4.5/5

  • Overall performance

    4.2/5

  • Packaging

    4.5/5

  • Shipping

    4.6/5

Reviews

  • Devin P.

    Verified purchase

    Reviewed 7/21/22, United States.

    I purchased an iPad Mini 4 and it was in excellent condition (even though I bought in in 'good' condition). I am very pleased with the hardware portion. However, I have been using the iPad for less than 5 minutes and the battery percentage has already dropped by at least 15%. I guess I can have it replaced in the future but for now I am pleased with it so far :)

    Condition

    Excellent

    Purchased

    7/18/22

  • Marnie C.

    Verified purchase

    Reviewed 3/16/22, United States.

    Super easy ordering and shipping process. The MacBook Air I ordered said it was in good shape. There is a minor dent and scratch on the cover and that’s it. It works great for what I needed it for, a small laptop to be able to work on the road. Great buy!

    Condition

    Good

    Purchased

    3/4/22

  • Brian T.

    Verified purchase

    Reviewed 2/20/22, United States.

    I am pleased with the MacBook Air I received. It matched the description and it was delivered in the time advertised. The customer service with Back Market is excellent. So far, very happy with the purchase.

    Condition

    Excellent

    Purchased

    2/3/22

  • Leslie B.

    Verified purchase

    Reviewed 2/18/22, United States.

    I'm thrilled with my "new" 2017 MacBook Air! It arrived quickly, is in excellent condition, and looks brand new! Not a scratch or mark on it anywhere. I'm also very happy with this company's customer service. Unfortunately, my charger stopped working about 3 weeks after I received the MacBook. But no problem, they sent me a new one immediately by FedEx.

    Condition

    Excellent

    Purchased

    1/6/22

  • Irmak B.

    Verified purchase

    Reviewed 12/3/21, United States.

    It was my very first purchase from BackMarket. I ordered a (good condition) Macbook pro. It came in great condition. I'm extremely pleased with its battery life. The shipping was faster than promised. I ended up ordering my other electronics here. Thank you BackMarket :)

    Condition

    Good

    Purchased

    11/24/21

  • Jessie R.

    Verified purchase

    Reviewed 10/4/21, United States.

    I didn't need much in the way of customer service, though I have purchased from Back Market for years and give it a thumbs up. It's been a week or two with the new Macbook Air and I love it! It's incredible to be able to get the ease of use in a computer that I have grown accustomed to without having that extreme buyers remorse that seems inevitable with iProducts. This truly is a new computer. Maybe a scratch or two on the case but cosmetics don't bother me as much as disfunction. We shall see how it goes, so far, so good!

    Condition

    Excellent

    Purchased

    9/17/21

  • Diamond P.

    Verified purchase

    Reviewed 10/1/21, United States.

    Delivery was extremely quick and I am more than satisfied with my refurbished Chromebook! I am so grateful I found this online at such a great price. I was skeptical and wondered if I should just save up to buy it new, but I’m glad I gave it a shot here instead! I’ve only had it a week but so far I’ve had no issues and it works good as new.

    Condition

    Good

    Purchased

    9/19/21

  • Mark T.

    Verified purchase

    Reviewed 6/28/21, United States.

    There was a problem with the iPad and they took care of it very quickly! When buying refurbished you expect these things. But, the company was exceptional about making it right for me! And thats what makes the difference.

    Condition

    Excellent

    Purchased

    3/18/21

  • Debi S.

    Verified purchase

    Reviewed 5/7/21, United States.

    I ordered excellent condition and it is! Quick shipping, product description was spot on. I was referred by my adult son and will definitely be referring others. Thank you for a great transaction and my new MacBook Air.

    Condition

    Excellent

    Purchased

    4/30/21

  • Lewis B.

    Verified purchase

    Reviewed 1/15/24, United States.

    It is as stated

    Condition

    Excellent

    Purchased

    12/29/23

4 products