Device Refresh

Seller reviews, items and info

Approved seller with 4.3/5 Stars ratingTrusted on Back Market for 6 years

Based in United States

Overall rating

3,175 verified reviews

Rating details

  • Accessories

    4.4/5

  • Appearance

    4.4/5

  • Battery

    4.3/5

  • Lens & Camera

    4.5/5

  • Overall performance

    4.2/5

  • Packaging

    4.5/5

  • Shipping

    4.6/5

Reviews

  • Zmariah L.

    Verified purchase

    Reviewed 12/30/24, United States.

    One of the worse purchases. Got everything turned on added my accounts, then boom turns off. Is always dead, will plug in the charger and it show 40% but i unplug it at 100% and it drops to 12%. Basically unusable.

    Condition

    Good

    Purchased

    12/1/24

  • Sharaya L.

    Verified purchase

    Reviewed 12/26/24, United States.

    Perfect

    Condition

    Good

    Purchased

    12/7/24

  • Jonathan W.

    Verified purchase

    Reviewed 11/22/24, United States.

    Everything was great with the phone and the delivery.

    Condition

    Excellent

    Purchased

    11/2/24

  • Frank T.

    Verified purchase

    Reviewed 11/10/24, United States.

    This is my third purchase so far all is well. I will continue to be a customer. Thanks

    Condition

    Good

    Purchased

    10/25/24

  • Sydney G.

    Verified purchase

    Reviewed 9/28/24, United States.

    It was great, however as I just learned in the fine print, “these refurbished items do not maintain the manufacturers water resistance rating” it just got water under the screen…

    Condition

    Good

    Purchased

    11/27/23

  • Nicole A.

    Verified purchase

    Reviewed 4/17/24, United States.

    Shopping was quick and checkout was painless. Loved that I could make payments on my device! Thank you.

    Condition

    Excellent

    Purchased

    3/17/24

  • Rita K.

    Verified purchase

    Reviewed 4/14/24, United States.

    The surface is work like all the used ones I've had..problem is I thought it came with keyboard. Bought a wireless having problems with getting the TouchPad to cooperate with the cursor...All in all need to be a diligent reader next

    Condition

    Good

    Purchased

    4/1/24

  • Ayouba T.

    Verified purchase

    Reviewed 3/11/24, United States.

    It is like brand new u would not even know that it is refurbished

    Condition

    Good

    Purchased

    3/6/24

  • Matthew F.

    Verified purchase

    Reviewed 2/5/24, United States.

    This device was BETTER than advertised! Bought this in "Good" Contition but it was really in great/near perfect condition! Would highly recommend this website!

    Condition

    Good

    Purchased

    2/1/24

  • Melissa W.

    Verified purchase

    Reviewed 1/7/24, United States.

    I brought it for my teenage girl for Christmas ⛄🎁 she's so in love!! NOT ONE PROBLEM AND A GREAT PRICE!!

    Condition

    Good

    Purchased

    12/24/23

6 products