My experience with BackMarket was excellent. Phone arrived timely and in perfect condition. I purchased a Google Pixel 5, and my only issue is one with the phone speaker design itself. Fortunately, if the poor speaker design bothers me to the point where I decide I'd rather have another phone, I can sell this phone back and buy something else for very little.

When I'm ready for another phone, I will definitely be purchasing my phone from Back Market. The Pixel I purchased works like a gem, and there's not any aesthetic blemishes which I'm very happy about. Also, I had a little after purchase snafu that lasted longer than it should have (not the fault of of Back Market's), and Back Market was very responsive, very fast to respond to any questions or requests, and was always reaching out to make sure that I didn't need anything else from them. They were truly awesome. So, thank you again Eduardo, Camilo, and Back Market.

Phone was good did have a good size chip on the screen im worried will turn into a crack everything thing else is awesome over all very happy

First the phone arrived without a sim card slot. Then I found out this locked Verizon phone has no record on Verizons database. It won't accept any physical SIM. So I bought a useless phone I can't use as a phone. I have contacted the refurbisher but I still wouldn't recommend buying from them. This has never happened before and even the Verizon people each time I called couldn't believe this phone didn't exist.

This device was BETTER than advertised! Bought this in "Good" Contition but it was really in great/near perfect condition! Would highly recommend this website!

Phone looks great upon first glance but the sim tray arrived broken and broke even more upon opening it to put the card in. Very disappointing there but good quality otherwise after buying a new tray.