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Seller reviews, items and info

Approved seller with 4.3/5 Stars ratingTrusted on Back Market for 6 years

Based in United States

Overall rating

3,175 verified reviews

Rating details

  • Accessories

    4.4/5

  • Appearance

    4.4/5

  • Battery

    4.3/5

  • Lens & Camera

    4.5/5

  • Overall performance

    4.2/5

  • Packaging

    4.5/5

  • Shipping

    4.6/5

Reviews

  • Jamie K.

    Verified purchase

    Reviewed 12/8/25, United States.

    So far everything is great!

    Condition

    Good

    Purchased

    11/25/25

  • Richard L.

    Verified purchase

    Reviewed 7/27/25, United States.

    I was actually surprised about the company and the item. After checking out their website and reading the reviews I had to try it. Great item for what I needed and use for it. Thanks

    Condition

    Good

    Purchased

    7/17/25

  • Parker J.

    Verified purchase

    Reviewed 6/7/25, United States.

    Batter life isn’t the greatest but overall iPad runs pretty well and looks good minus few small indents.

    Condition

    Excellent

    Purchased

    6/4/25

  • Donovan W.

    Verified purchase

    Reviewed 4/7/25, United States.

    Everything has been working great for my MacBook Pro thank you guys a lot

    Condition

    Excellent

    Purchased

    3/21/25

  • Barbara G.

    Verified purchase

    Reviewed 1/2/25, United States.

    I chose fair condition. Very disappointed that the corners are damaged and wore down. I should’ve order “good” condition. Felt horrible on Christmas morning when my daughter opened the package and the corners of the screen are damaged/wore down. Very noticeable. Never order “fair” condition again!!

    Condition

    Good

    Purchased

    12/2/24

  • Musakanya M.

    Verified purchase

    Reviewed 10/12/24, United States.

    The HP Chromebook 14A I bought is a disappointment. Well it was rated good and one expect some flaws here and there. But with this purchase, its like I received an entirely different product. What I ordered was grey in color but what i received was black. Battery drains very fast and the cosmetic neatness does not meet the rating. To stay in business, I implore you to always supply and deliver what you advertised and as advertised. To improve customer experience, I urge backmarket to come up with a policy which will force sellers to display actual pictures of what is being sold unlike the way it is where sellers only post provisional pictures. Doing so will make it easier for us buyers to make choices we will not regret in the future.

    Condition

    Good

    Purchased

    9/22/24

  • Kay R.

    Verified purchase

    Reviewed 7/6/23, United States.

    This was our first purchase from Back Market. We were very pleased. We purchased an IPad in good condition and expected it to have multiple scratches. But to our surprise it had only a small scratch on the bottom side of the case. It works as good as a new one. This is so much more cost effective than paying the deductible to have our other one replaced. We definitely will continue to purchse from Back Market.

    Condition

    Good

    Purchased

    6/18/23

  • Keely B.

    Verified purchase

    Reviewed 7/5/23, United States.

    I received my MacBook Air around 2 weeks ago and it works like brand new! I went ahead and choose the 'Excellent' option and it was worth it! I also recommend going ahead and spending an extra $50 on the warranty. The delivery was so fast and efficient too! I am incredibly happy with my MacBook! If you're looking for a MacBook for work or home and you need it fast, this is a great option! Thank you BackMarket!

    Condition

    Excellent

    Purchased

    6/16/23

  • Serenity P.

    Verified purchase

    Reviewed 6/29/23, United States.

    This iPad is amazing. I got it for college and it's perfect for what I need. There is absolutely nothing wrong with it. The BackMarket team sent me many updates on my order and made sure I knew exactly when it would be at my door. I definitely recommend this product.

    Condition

    Excellent

    Purchased

    6/20/23

  • Dontae W.

    Verified purchase

    Reviewed 3/4/26, United States.

    Condition

    Good

    Purchased

    3/3/26

9 products