Seller reviews, items and info

Approved seller with 4.3/5 Stars ratingTrusted on Back Market for

Overall rating

2,801 verified reviews

Rating details

  • Accessories

    4.3/5

  • Appearance

    4.3/5

  • Battery

    4.2/5

  • Lens & Camera

    4.5/5

  • Overall performance

    4.2/5

  • Packaging

    4.5/5

  • Shipping

    4.5/5

Reviews

  • Kay A.

    Verified purchase

    Reviewed 3/12/25, United States.

    Im loving my phone so far. I got it in used condition and it looks brand new. no complaints at all with anything, including storage, data, etc!! I've been buying iPhones from back market since 2021. I have 3 girls and they want upgraded phones yearly. Trusted company and I stand 100% behind my review and with the company.

    Condition

    Fair

    Purchased

    2/24/25

  • Chisomo K.

    Verified purchase

    Reviewed 10/21/24, United States.

    It's my Second time ordering refurbished and I'm happy with my purchase and experience! The phone exceeds expectations and so far no issues. Only had the "Display not recognised" message, but other than that its works immaculately. Tracking was easy to follow and it arrived on time

    Condition

    Good

    Purchased

    10/3/24

  • Walkitria M.

    Verified purchase

    Reviewed 4/2/24, United States.

    I ordered the iPhone 12 in “fair” condition and it came looking brand new. No scratches nor dents and I’m so stunned that it came this way. This is my 5th time shopping with back market and have had no complaints. I will shop here again and tell more people about it. Thanks back market!!!

    Condition

    Fair

    Purchased

    3/28/24

  • James J.

    Verified purchase

    Reviewed 2/26/21, United States.

    Phone was better than expected. I bought one in "Very Good" condition since it was going in an Otterbox, but I didn't want a beater phone like the ones I was seeing online elsewhere. So I was surprised when I received what I would consider "Mint". The Phone looked and worked like new. The battery was at 84%, which was expected, but it lasts all day for me, so no issue with that. At $330 USD it still was cheaper than the same exact model on eBay that had cracked screens, broken buttons, and non-working ports. With a one year guarantee, how could you possibly go wrong?

    Condition

    Excellent

    Purchased

    1/31/21

  • Matthew R.

    Verified purchase

    Reviewed 8/21/20, United States.

    I was pretty blown-away at the value I got. I got a 2017 15" MBP with a 1 TB drive for a thousand dollars less than buying a new 2020 1TB MBP and it looks brand new. The way it was packaged it looks like it came straight from Apple. It was listed as "mint" condition and indeed it was. There's not a mark anywhere on the machine including the screen. I can't tell the difference from a new machine and the cycle count on the batter was only 3! Super happy with the purchase.

    Condition

    Excellent

    Purchased

    8/17/20

  • Caleb T.

    Verified purchase

    Reviewed 2/13/23, United States.

    LET ME TELL YALL!!!! Export TEK MacBooks are the best! The only thing is the battery(its good it just heats up and the bottom) it does not interfere with the matchbook tho! I got it in excellent condition it is an intel but it's still fast and reliable, the battery was brand new when I got it!!! computer didn't come with any dents or scratches although I would recommend getting a case because silver can easily get scratched. I bought overnight shipping(2 days) and the second day I heard a knock at the door(early in the morning) and it was at my door, it was packaged well! came with a charger too, a fast one. I would highly recommend this! if you want to know what it looks like my TikTok is Backmarket.buy(stay tuned)

    Condition

    Excellent

    Purchased

    2/2/23

  • Aniyah W.

    Verified purchase

    Reviewed 3/16/25, United States.

    Been good so far, no complaints! I was a bit skeptical at first but once I'd got it and used it for a minute, it seemed to work perfectly fine! The phone itself, if you're purchasing a fair phone, will have few or more scratches; other than that, the phone works smooth! The battery is actually pretty good, there's been times I haven't charged it all and the lowest I'd I see my phone get is 34%. The systems are up to date and both the software and hardware works perfect; I'm pretty happy I was able to contribute to the cause while also getting a new phone!

    Condition

    Fair

    Purchased

    3/1/25

  • Ebru K.

    Verified purchase

    Reviewed 12/10/24, United States.

    my phone was delivered faster than I expected, I was able to track the order at any time. i had doubts before buying, i read reviews, watched videos about the back market, and everything went smoothly, exactly as described. i received it in excellent condition, the battery health is 100%, and there is not a single scratch. you can definitely shop with confidence. thanks for the app ♡

    Condition

    Excellent

    Purchased

    12/6/24

  • Richard F.

    Verified purchase

    Reviewed 10/12/24, United States.

    the iPhone 15 is awesome, I was more than surprised, I would recommend Back Market to anyone looking for a refurbished phone..

    Condition

    Good

    Purchased

    10/8/24

  • Andrew L.

    Verified purchase

    Reviewed 7/19/24, United States.

    Phone looks and works good I would say the condition is good for me ordering a fair condition. only down side I got so far is the the battery life says 80%

    Condition

    Fair

    Purchased

    7/15/24

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