Seller reviews, items and info

Approved seller with 3.9/5 Stars ratingTrusted on Back Market for

Overall rating

191 verified reviews

Rating details

  • Battery

    3.6/5

  • Lens & Camera

    3.7/5

  • Shipping

    4.2/5

  • Accessories

    3.4/5

  • Packaging

    3.9/5

  • Overall performance

    4/5

  • Appearance

    4/5

Reviews

  • Kayla P.

    Verified purchase

    Reviewed 12/8/23, United States.

    Great deal. Working great. No complaints.

    Condition

    Excellent

    Purchased

    11/14/23

  • Flannery B.

    Verified purchase

    Reviewed 8/21/23, United States.

    I’ve been charging them for 2 hours and they won’t turn on. I want to return them unless there’s an activation step I am unaware of?

    Condition

    Excellent

    Purchased

    8/18/23

  • Chris B.

    Verified purchase

    Reviewed 10/12/23, United States.

    Wrong item sent, order came in WH-1000XM4 box but headphones are marked WH-1000XM3 (previous generation). Scammer?

    Condition

    Excellent

    Purchased

    9/29/23

  • Lorenzo R.

    Verified purchase

    Reviewed 3/21/24, United States.

    This was advertise in the title as "Noise cancelling" but there is absolutely no noise cancelling feature.

    Condition

    Excellent

    Purchased

    11/28/23

  • Izzy P.

    Verified purchase

    Reviewed 11/27/23, United States.

    Shipped a few days late but arrived in great condition!

    Condition

    Excellent

    Purchased

    11/13/23

  • Jorge F.

    Verified purchase

    Reviewed 11/21/23, United States.

    Really fast , the earbuds looks and works awesome like a new ones

    Condition

    Excellent

    Purchased

    11/5/23

  • Mikki Z.

    Verified purchase

    Reviewed 12/20/23, United States.

    I ordered an “excellent” pair and there are deep scratches on it that are extremely visible on the outside of the headphones.

    Condition

    Excellent

    Purchased

    12/5/23

  • Sarah N.

    Verified purchase

    Reviewed 7/17/23, United States.

    I was sent the wrong device. I paid extra for a stainless steel gold Apple Watch and received a starlight aluminum one. Now I must do a full refund because the seller may or may not even have the original device I ordered. I love back market, but I’m annoyed with this process.

    Condition

    Excellent

    Purchased

    7/11/23

  • Kay B.

    Verified purchase

    Reviewed 6/13/23, United States.

    The quality of the item is pretty great; no visible damage, scuffs etc. There was minor wear on the USB-C port. Speaking of the USB-C port, the headphones came with a micro USB cable meaning if you did not have a USB-C cable you wouldn't be able to charge the product right out the box. I have no use for another micro usb cable and this transaction generated e-waste which is antithetical to the idea of this site. In addition to the charging cable being missing, the 3.5mm audio cable, and carrying case were not with the delivery. This is a premium product priced at a premium rate, so the expectation was I'd receive those items as well. Honestly, if this is the same with other purchases of this product, I'd say skip the savings and just buy it new.

    Condition

    Excellent

    Purchased

    6/7/23

  • Jah K.

    Verified purchase

    Reviewed 3/23/25, United States.

    I’m very satisfied with my product

    Condition

    Excellent

    Purchased

    3/9/25

0 products

Aw, shucks!

We looked everywhere: the item you're looking for doesn't exist on our marketplace. Try your luck with another search or check out our great deals.

Go back to shopping
Aw, shucks!