Seller reviews, items and info

Approved seller with 4.3/5 Stars ratingTrusted on Back Market for

Overall rating

1,125 verified reviews

Rating details

  • Accessories

    4/5

  • Appearance

    4.3/5

  • Battery

    4/5

  • Lens & Camera

    4.2/5

  • Overall performance

    4.2/5

  • Packaging

    4.4/5

  • Shipping

    4.4/5

Reviews

  • Peter P.

    Verified purchase

    Reviewed 3/23/23, United States.

    I paid the $40 for expedite shipping. Which would have arrived in time before a trip. When the order went through the arrival time changed a day later. But now on the tracking it says it arrived on the day it was suppose to,however I never got any communication that the delivery was being made. Now I go to redeliver, and I am lead through the USPS website, who is holding package. They set up a text or call system to notify me when package will arrive. Why wasn’t that established at check out? I would like a refund of the $40 please. At this point I haven’t received my package so below I’ll just put neutral.

    Condition

    Excellent

    Purchased

    3/11/23

  • Shamira W.

    Verified purchase

    Reviewed 3/13/23, United States.

    I am loving my new laptop especially the touchscreen 😁

    Condition

    Excellent

    Purchased

    2/27/23

  • Jaxon K.

    Verified purchase

    Reviewed 11/21/21, United States.

    The quality of the product is amazing, There are some apps like google chrome that eat the battery life away, but beside that it has done everything I have asked for. It came very quick after i purchased, and they're was no damage done to it when I got it, nothing noticeable at least. Defintley would reccomend to someone looking for a reliable computer to do School work on or business work on.

    Condition

    Fair

    Purchased

    11/10/21

  • Robert W.

    Verified purchase

    Reviewed 6/14/21, United States.

    Everything is just as they said in description. Works as well as the new one I have at work. Shipping and arrival happened a day earlier than they predicted. This is my second purchase and I am completely satisfied with the site and my experience so far

    Condition

    Fair

    Purchased

    6/1/21

  • Mya S.

    Verified purchase

    Reviewed 3/10/21, United States.

    Awesome quality. No glitches. Clean and scratch free. It would be nice if the seller upgraded the OS for those who may not be as technically adept. I was able to figure that out, however. Quick responses from seller as well. Worth the money! Very affordable

    Condition

    Fair

    Purchased

    2/12/21

  • Dale M.

    Verified purchase

    Reviewed 1/18/21, United States.

    so far so good, after what can go wrong with a chromebook, if I have any issues I will share them with, don't really care about asthetic's it's what under the hood that counts, i fooled a few chumps with a beater looking belair with a 3 carb 396, smoked 'em

    Condition

    Fair

    Purchased

    1/5/21

  • Leann G.

    Verified purchase

    Reviewed 1/12/21, United States.

    The chromebook was very nice. I am returning it just because it doesn't support android apps. I bought it for my daughter for school and she also likes to play Roblox. I'm sorry that I had to return it. Very good customer service! Highly recommend!

    Condition

    Fair

    Purchased

    12/27/20

  • Charles S.

    Verified purchase

    Reviewed 1/8/21, United States.

    Overall I am really happy with this purchase, I was going to send it back originally because my son could not play Roblox on it and it was disappointing. I contacted customer service and they were more than willing to help me return the unit and work with me on issuing a refund. Prior to me sending it back my wife wanted to give the machine a test spin and turns out she really enjoys the machine and is putting it to good use. The only issue I had with the machine is purely cosmetic with two small gaps near the display hinges. Honestly the gaps are so small though and positioned in a way to allow more air flow through the machine for better ventilation which should enhance performance. In conclusion I had a great experience with my purchase and will seek out products from this vendor again in the future. I just will pay attention more and not buy a Chromebook (I really enjoy the functionality of Windows and I really don't know much about Chromebooks other than the limitations...)

    Condition

    Good

    Purchased

    12/10/20

  • Gregory J.

    Verified purchase

    Reviewed 12/29/20, United States.

    Slow delivery but great service and a great refurbished HP laptop. Bought it for a friend in Canada and he told me it exceded all his expectations.

    Condition

    Fair

    Purchased

    12/6/20

  • Michael H.

    Verified purchase

    Reviewed 12/8/20, United States.

    Outstanding product delivery time was acceptable, more than acceptable considering the times we live in today Extremely pleased with customer service. this is my second time doing business with these guys and I will not hesitate to do so again couldn't be happier with my product. Pricing was outstanding

    Condition

    Fair

    Purchased

    11/21/20

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