Seller reviews, items and info

Approved seller with 4.3/5 Stars ratingTrusted on Back Market for

Overall rating

2,222 verified reviews

Rating details

  • Accessories

    4.2/5

  • Appearance

    4.5/5

  • Battery

    4.3/5

  • Lens & Camera

    4.6/5

  • Overall performance

    4.3/5

  • Packaging

    4.4/5

  • Shipping

    4.6/5

Reviews

  • Tammy J.

    Verified purchase

    Reviewed 3/16/20, United States.

    My phone looks like new, you'd never know it was refurbished. It surprised me by arriving a day early. It works perfectly. I don't know what else to say - I would, and have, recommended BackMarket to others. I'm very, very pleased.

    iPhone 8 Plus 256GB - Space Gray - Unlocked

    Condition

    Excellent

    Purchased

    3/4/20

  • Jessica D.

    Verified purchase

    Reviewed 3/4/20, United States.

    This is the 3rd refurbished I phone I had to purchase. The other 2 I purchased from other companies and did not work at all. I’m happy to report that my search stopped after I purchased from back market. I would say the condition was better than “good “

    iPhone 6 16GB - Space Gray - Fully unlocked (GSM & CDMA)

    Condition

    Good

    Purchased

    2/20/20

  • Brenda G.

    Verified purchase

    Reviewed 5/9/23, United States.

    Just as des

    16GB - Space Gray - ()

    Condition

    Excellent

    Purchased

    9/13/21

  • Patrick A.

    Verified purchase

    Reviewed 6/1/22, United States.

    My family member is very pleased with his phone . It was delivered on time and we purchased a case immediately. Put in the SIM card and if five minutes the phone was working just fine. We are very pleased so far . Respectfully, Patrick C, Arnone

    iPhone 8 64GB - Space Gray - Unlocked

    Condition

    Fair

    Purchased

    5/18/22

  • Fatima V.

    Verified purchase

    Reviewed 1/23/22, United States.

    I have never purchased a refurbished phone but I am glad I did. It only came with a couple scratches on the screen but are now invisible because of the screen protector. Will definitely be buying from here again.

    iPhone XS Max 256GB - Space Gray - Unlocked

    Condition

    Fair

    Purchased

    12/25/21

  • Lashonda P.

    Verified purchase

    Reviewed 9/7/21, United States.

    I love my new phone. It has a few scratches which was to be expected with a refurbished device but the device works perfectly fine. It does everything that it’s supposed to do. It’s so much nicer than my iPhone 10 XR that I swapped out for this new 12 max pro. So glad I chose Back Market!

    iPhone 12 Pro Max 128GB - Gold - Unlocked

    Condition

    Fair

    Purchased

    8/26/21

  • Janine S.

    Verified purchase

    Reviewed 3/14/21, United States.

    I had a great customer experience. My phone arrived 2 days early. I didn’t believe the phone met the criteria and had a question for the refurbisher. He responded promptly and courteously. I quickly got a replacement and I could not be happier!!! He went above and beyond to make sure I was happy. I will be replacing another device very shortly and will definitely use backmarket.com and hopefully the same refurbisher will have the product I need. I am testing everything and in the process of setting everything up now. 👏😄

    iPhone X 256GB - Space Gray - Unlocked

    Condition

    Fair

    Purchased

    2/21/21

  • Janai G.

    Verified purchase

    Reviewed 12/24/20, United States.

    So far I’m absolutely thrilled with my purchase. The phone is beautiful and runs smooth. This is my first experience with an iPhone. I’ve always had an Android but I like the switch I made. Even though the phone I bought is refurbished it looks & feels pretty new. I would totally recommend this website. My experience was great!

    iPhone 11 Pro Max 512GB - Silver - Unlocked

    Condition

    Excellent

    Purchased

    12/5/20

  • Rosemary H.

    Verified purchase

    Reviewed 8/9/20, United States.

    I think the phone was over and above what I expected unfortunately my eyes aren't good and I have to change it for a larger one .I would not hesitate to reckon Any one where to get a good refurbished phone.

    iPhone 7 128GB - Rose Gold Unlocked

    Condition

    Fair

    Purchased

    7/28/20

  • James N.

    Verified purchase

    Reviewed 4/2/20, United States.

    All in all, a $300 saving over a new iPhone 8 at WalMart- the charging port on this phone is kind of finnicky, but all else is good- easy to transfer from my old 5s. Condition rated very good, but I’d rate it like new- this is my second reconditioned phone- they’re a great value! JSN

    iPhone 8 256GB - Space Gray - Locked AT&T

    Condition

    Excellent

    Purchased

    3/20/20

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