GM DEALS

Seller reviews, items and info

Approved seller with 4.3/5 Stars ratingTrusted on Back Market for 7 years

Based in United States

Overall rating

6,329 verified reviews

Rating details

  • Accessories

    4.2/5

  • Appearance

    4.5/5

  • Battery

    4.2/5

  • Lens & Camera

    4.5/5

  • Overall performance

    4.2/5

  • Packaging

    4.6/5

  • Shipping

    4.5/5

Reviews

  • Leonardo iker M.

    Verified purchase

    Reviewed 10/22/25, United States.

    De maravillas, super feliz por el equipo adquirido. Realmente Back Market se ha ganado mi confianza y lo recomiendo 1000 %. Ahora mismo estoy buscando otro dispositivo e incluso he recomendado a algunos amigos adquirir sus dispositivos electrónicos en BACK MARKET.

    Condition

    Premium

    Purchased

    10/5/25

  • Annaliese W.

    Verified purchase

    Reviewed 9/15/25, United States.

    Very quick delivery. Discreetly packaged. Phone works perfectly, and is in beautiful condition. I'm very pleased with BackMarket's quality and service. I will definitely use their services again for my roommate and extra little accessories for my phone

    Condition

    Excellent

    Purchased

    9/6/25

  • Carson H.

    Verified purchase

    Reviewed 8/29/25, United States.

    Phone arrived clean and in great working order. I did notice the power and volume buttons do not "click" when pressed, as they do on the other phone of the same model that I own from new. Doesn't seem to affect function.

    Condition

    Fair

    Purchased

    7/30/25

  • Wendi T.

    Verified purchase

    Reviewed 7/22/25, United States.

    This was the 2022 version of the 2020 SE version that my husband broke. He didn't need a newer phone version and so this was the perfect economical replacement. I was able to copy the phone electronically and then manually change the SIM card myself and it worked seamlessly. The phone is in perfect condition as promised by the premium tag on it. Very happy with my purchase so far.

    Condition

    Premium

    Purchased

    7/7/25

  • Charles C.

    Verified purchase

    Reviewed 6/27/25, United States.

    My Series 7 finally quit after i was swimming in a hotel pool. Didnt expect it. So i needed a good watch and upgraded to the Series 8. in great condition and paid a fair price. Not surprises and what i expect from Backmarket! . This is my 7th device i bought from them without an issue!

    Condition

    Fair

    Purchased

    6/8/25

  • Cody S.

    Verified purchase

    Reviewed 4/21/25, United States.

    These are good earbuds, and absolutely amazing for the price. Can't speak for non-Samsung phones, but the Wear app has excellent integration with these, allowing a wide range of customization options. One aspect that caught me off guard a bit was that the headphones actually listen inside your ear and adjust sound to try to optimize sound quality, but if the earbud isn't fit properly to your ear, there can be some sound quality issues where music sounds like it's coming from a tinny radio. Adjusting the placement in your ear or changing the silicone tip should help with this, and the Galaxy Wear app has a fit-test feature that will tell you if you have this problem and give you suggestions. I do wish that tap commands were a little more customizable, but I appreciate the options available. This seller sent product in good condition with a charging cable included, but not other sizes of silicone tips (only the ones that were on the headphones already). Overall very satisfied with my purchase, as I said these are spectacular for the price (~$70).

    Condition

    Excellent

    Purchased

    4/6/25

  • Baby B.

    Verified purchase

    Reviewed 2/2/25, United States.

    very skeptical of if this was like real bc I didn't have a lot of money and I would literally kms if it was a scam and well I'm still alive I LOVE OT YOU CAN'T TELL IT'S EVEN REFURBISHED MWAH BACK MARKET GIVE ME A SMOOCH !!

    Condition

    Good

    Purchased

    1/15/25

  • David M.

    Verified purchase

    Reviewed 1/9/25, United States.

    Screen = No Flaws Back Glass = No Flaws Operating = No Flaws Camera = No Flaws Battery = 3ish days Move from S9 to S20 = Easy Delivery = On Time Back Market = Great experience Everything is great so far. Regarding battery I've set some routines to protect it based on what does damage. Battery 30% or less = fast charge off Battery 60% or more = fast charge off Charging if battery 90% or more = Turn on 85% Battery Protect & sound unplug alarm No app running = Battery Saver on Custom modes to turn on wifi at home & off when away. This part is just me quibbling about samsung routines limitations: Unfortunately the built-in routines only allow "if"/"then" statements where the "if" can only be an "and" statement. Could have reduced the number of routines if it allowed both "and" and "or" statements. Guess "or" complicated things to much for most folks. My use would have also benefitted from the "if" battery level having a range option. Currently only has (less than) or (greater than or equal to).

    Condition

    Excellent

    Purchased

    12/19/24

  • Robert V.

    Verified purchase

    Reviewed 11/5/23, United States.

    The shipment arrived as scheduled with great packaging. The phone was like new (no scratches or other cosmetic defects. No problem to transfer my data from the old android phone to the Google 5. I did take it to my Xfinity provider to install l a new SIM and was up and running perfectly within minutes at no additional charge. Very satisfied and would definitely buy another refurbished phone if needed. Robert van Zyl

    Condition

    Excellent

    Purchased

    10/21/23

  • Lena T.

    Verified purchase

    Reviewed 1/21/26, United States.

    Overall good and the phone works well. I expected some marks on the phone but there were a bit more than I expected for "Excellent" condition. I do wish I had waited for a Premium one to be available. I know I could theoretically return this one and reorder but it's not that big of an issue. Only other thing is I didn't realize I would have to sign on delivery. I had to have it sent to a FedEx pickup site. Again, nothing big but just a tad annoying.

    Condition

    Excellent

    Purchased

    1/11/26

157 products