Seller reviews, items and info

Approved seller with 4.5/5 Stars ratingTrusted on Back Market for

Overall rating

369 verified reviews

Rating details

  • Battery

    4.4/5

  • Shipping

    4.7/5

  • Lens & Camera

    4.7/5

  • Accessories

    4.3/5

  • Packaging

    4.7/5

  • Overall performance

    4.5/5

  • Appearance

    4.7/5

Reviews

  • Ellie H.

    Verified purchase

    Reviewed 2/11/24, United States.

    Perfect phone, absolutely no complaints. No scratches to be found anywhere and the packaging was really nice and quality. I will continue to buy all my tech from here! Also the camera quality on this phone is insane!

    Galaxy S21 5G 128GB - Gray - Unlocked

    Condition

    Excellent

    Purchased

    11/30/23

  • Dennis S.

    Verified purchase

    Reviewed 2/11/24, United States.

    Everything worked flawlessly out of the box. Looks like a new phone. My personal goal was to flash a custom operating system which also worked flawlessly. Entire transaction / product was exactly what I hoped for in every sense. I have a desire to repurpose hardare as much as possible and this is my 3rd or 4th device from BackMarket and I will continue to come back.

    Google Pixel 6a 128GB - Black - Unlocked

    Condition

    Excellent

    Purchased

    1/29/24

  • Lanvaune S.

    Verified purchase

    Reviewed 1/3/24, United States.

    I ❤️ the Samsung Galaxy S20 Ultra. I purchased the phone in EXCELLENT CONDITION and it did not disappoint. It was in immaculate condition for the price. The phone came EARLIER did expected. I HIGHLY RECOMMEND purchasing with BACK MARKET.

    Galaxy S20 Ultra 5G 128GB - Black - Unlocked

    Condition

    Excellent

    Purchased

    12/21/23

  • Tara W.

    Verified purchase

    Reviewed 1/2/24, United States.

    Received this phone in just 5 days after ordering. Was very pleased with it. I selected one in "excellent" condition. It looked brand new! Very happy with my purchase! I've already told several friends about this company and they were very interested in saving money and recycling!! Thank u Backmarket.com!!

    Galaxy S21 5G 128GB - Gray - Unlocked

    Condition

    Excellent

    Purchased

    12/17/23

  • Debbie R.

    Verified purchase

    Reviewed 12/21/23, United States.

    I read a ton of reviews and so many were good that I decided to try this out and in so glad I did. I purchased the good (middle?) option and my phone came in perfect condition. I've had no problems whatsoever with my phone. I wished more reviews talked about the actually phone, so I'll tell you what I like about my phone. It has great battery life. I use my phone a lot during the day and usually I don't have a problem with the battery making it to the end of the day. The battery life is a big thing for me and this phone has done great. I love how fast the phone is. It has so much memory and storage space that the apps open very quickly. I've had it a month and so far no problems. It has great speakers and sound, but no aux port, so just remember that. I was hoping it had a way to shake the phone to turn on the flashlight, but I was able to download an app, so no problem with not having that feature. And it takes really great pictures a well. Honestly I have no complaints about the phone and hope it will stay that way for a long time. And I'm happy to have saved so much money.

    Galaxy S20+ 5G 128GB - Black - Unlocked

    Condition

    Excellent

    Purchased

    11/15/23

  • Tymia T.

    Verified purchase

    Reviewed 12/11/23, United States.

    Everything about buying this phone was quick and easy. I'll be using backmarket in the future. There were some minor scuff marks on my device but I don't mind. The condition is pristine otherwise and the marks are on the edges of the bezels anyhow. The case covers them

    Galaxy S22 5G 128GB - Black - Unlocked

    Condition

    Excellent

    Purchased

    11/24/23

  • Kevin H.

    Verified purchase

    Reviewed 12/3/23, United States.

    the phone is good so the whole ordering process was pretty straightforward. the crevice between the fingerprint scanner and the phone case was a bit dirty but that didn't bother me, I just cleaned it myself.

    Google Pixel 5 128GB - Green - Unlocked

    Condition

    Excellent

    Purchased

    11/16/23

  • Matthew M.

    Verified purchase

    Reviewed 11/28/23, United States.

    Wife needed a new phone and it came in perfectly, everything works properly, smoothly & for the price and having the option to pay monthly on it I'll definitely keep using Back Market for my phone purchases

    Galaxy S21 5G 128GB - Gray - Unlocked

    Condition

    Excellent

    Purchased

    11/16/23

  • Denzil P.

    Verified purchase

    Reviewed 7/21/25, United States.

    The quality of this device was basically like new i couldn't tell this wasn't a brand new device I received.

    Galaxy S22 Ultra 5G 256GB - Black - Unlocked

    Condition

    Excellent

    Purchased

    7/4/25

  • Ricardo D.

    Verified purchase

    Reviewed 6/15/25, United States.

    Second time purchasing a phone from this app and had a great experience. Ordered my phone Thursday on my door steps Friday the next day.

    Galaxy S22 Ultra 5G 128GB - Black - Unlocked

    Condition

    Excellent

    Purchased

    6/12/25

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