Seller reviews, items and info

Approved seller with 4.5/5 Stars ratingTrusted on Back Market for

Overall rating

369 verified reviews

Rating details

  • Battery

    4.4/5

  • Shipping

    4.7/5

  • Lens & Camera

    4.7/5

  • Accessories

    4.3/5

  • Packaging

    4.7/5

  • Overall performance

    4.5/5

  • Appearance

    4.7/5

Reviews

  • Melissa H.

    Verified purchase

    Reviewed 1/19/25, United States.

    This is the second time I've used Back Market and both times I've been very pleased with the service, the product, and the time frame. Everything went very smoothly from start to finish. I will definitely use this company again!

    Galaxy S21 5G 128GB - Gray - Unlocked

    Condition

    Excellent

    Purchased

    1/5/25

  • Elmer R.

    Verified purchase

    Reviewed 8/13/24, United States.

    This is my 3rd phone from grandcity telecom and I just want to thank them for having such prestige condition phones. Literally not one cuff or scratch on this phone. I highly recommend them if you get them as a refurbisher before purchasing.

    Galaxy S20 Ultra 5G 128GB - Black - Unlocked

    Condition

    Excellent

    Purchased

    8/9/24

  • Anna P.

    Verified purchase

    Reviewed 7/13/24, United States.

    I've purchased 2 phones and a tablet from Back Market now and each time is better than the last. Every purchase I've made has been awesome. You'd never know these devices are refurbished, they look, feel, and perform like they were brand new. When I had an issue, their customer service is extremely efficient and fast to respond. I have saved over $1000 on Back Market! Thanks for making the best phones and devices affordable for everyone 😊

    Galaxy S20+ 5G 128GB - Blue - Unlocked

    Condition

    Excellent

    Purchased

    7/11/24

  • T V.

    Verified purchase

    Reviewed 7/4/24, United States.

    Works as advertised. Screen is flawless and the camera works well. Got this as a gift, and the receiver was delighted. Clearly professionally refurbished and well packaged. Would recommend this seller.

    Galaxy S23 Ultra 256GB - Black - Unlocked

    Condition

    Excellent

    Purchased

    6/30/24

  • Lana A.

    Verified purchase

    Reviewed 2/7/24, United States.

    This is the 2nd phone I've purchased from Back Market and its great. refurbished but you can't even tell. I got a Galaxy S21+for $280 that's a great deal ! 10/10 would recommend. I tell everyone about it when they ask about my phone!

    Galaxy S21 5G 128GB - Purple - Unlocked

    Condition

    Excellent

    Purchased

    1/28/24

  • Maria C.

    Verified purchase

    Reviewed 2/3/24, United States.

    Everything was seemless. I'd never had a refurbished phone before, and I am so happy with my choice! There was only a minor dent near the cameras and no other scratches or scuffs, and that one is covered by the case anyway. The phone works brilliantly, and the actual purchasing process worked as it should. All in all, would 100% recommend.

    Galaxy S22+ 5G 128GB - Black - Unlocked

    Condition

    Excellent

    Purchased

    1/10/24

  • Tina C.

    Verified purchase

    Reviewed 11/30/23, United States.

    This phone is phenomenal,my first Note after many Galaxy phones. Perfectly described, beautiful & function like a new phone so far. This was my first refurbished phone & first time using Back Market. I'm very impressed with everything and will never buy new again.

    Galaxy Note20 Ultra 128GB - Bronze - Unlocked

    Condition

    Excellent

    Purchased

    11/9/23

  • David M.

    Verified purchase

    Reviewed 11/3/23, United States.

    Awesome phone at a competitive price. The S21+ I bought is in basically flawless condition and everything appears to be in full working order. I would absolutely make this purchase again a second time, and have no regrets. 10/10. Backmarket rocks and buying refurbished is the way to go.

    Galaxy S21+ 5G 128GB - Black - Unlocked

    Condition

    Excellent

    Purchased

    10/30/23

  • Danny S.

    Verified purchase

    Reviewed 10/1/23, United States.

    This phone is my 4th purchase from Back market and once again they over deliver. Phone works perfectly and dosent even look like a used or refurbished product. Even arrived sooner than the expected delivery date. I've never had a single issue with this company and I don't think I ever will.

    Galaxy S21+ 5G 128GB - Purple - Unlocked

    Condition

    Excellent

    Purchased

    9/19/23

  • Anthony L.

    Verified purchase

    Reviewed 4/23/25, United States.

    I returned it because the price literally dropped $50 2 days after I bought it …BUT I have to tell you the seller is probably one of the best sellers Evers they package it really nice and everything looks brand new got to say .

    Galaxy S22 Ultra 5G 128GB - Black - Unlocked

    Condition

    Excellent

    Purchased

    4/20/25

0 products

Aw, shucks!

We looked everywhere: the item you're looking for doesn't exist on our marketplace. Try your luck with another search or check out our great deals.

Go back to shopping
Aw, shucks!