Seller reviews, items and info

Approved seller with 4.2/5 Stars ratingTrusted on Back Market for

Overall rating

2,200 verified reviews

Rating details

  • Accessories

    4.2/5

  • Appearance

    4.3/5

  • Battery

    4/5

  • Lens & Camera

    4.4/5

  • Overall performance

    4.1/5

  • Packaging

    4.4/5

  • Shipping

    4.5/5

Reviews

  • Lee L.

    Verified purchase

    Reviewed 8/9/23, United States.

    Pretty happy with the phone and the price. I was really surprised with the condition of the phone. It could almost pass for new. It also has 100% battery health.

    Condition

    Excellent

    Purchased

    7/17/23

  • Tia T.

    Verified purchase

    Reviewed 7/4/23, United States.

    Very Happy with my purchase! I upgraded from an iphone 7 which I was using for two years. Battery life is 89%, which is even better than I expected! There was a few little nicks and scratches on the sides and back of the phone but its what I expected so they dont bother me at all. It also came a day earlier than expected! 10/10 would buy again :3

    Condition

    Good

    Purchased

    6/30/23

  • Lukas C.

    Verified purchase

    Reviewed 5/23/23, United States.

    The phone I got was (good) condition, and it really was! Great price for an iPhone 12. There’s 1 very minor scratch on the screen, but I think it gives it character. The battery life was at 79%, but according to my research, it’s not the end of the world. The phone sips the battery very slowly, so battery life has not been an issue for me. I just take care of my battery by not overcharging and things like that. Overall I am very happy with Back Market for their quality checks! Thanks :)

    Condition

    Good

    Purchased

    5/17/23

  • Elias S.

    Verified purchase

    Reviewed 11/26/25, United States.

    Took forever to even transfer had to take it to a phone shop to make it transfer that normal but on top of that I paid for excellent condition and it showed up without Face ID even working

    Condition

    Excellent

    Purchased

    11/13/25

  • Tori B.

    Verified purchase

    Reviewed 4/24/25, United States.

    Phone came super fast and EXACTLY as expected! I am extremely satisfied

    Condition

    Fair

    Purchased

    4/22/25

  • Ian B.

    Verified purchase

    Reviewed 3/26/25, United States.

    Ordered “excellent” and got a phone with numerous dents and scratches all over the body. Battery health was at 80%, which is practically at the threshold of needing service. Had to ship twice to get a refund since the first return address was wrong. Huge waste of time.

    Condition

    Excellent

    Purchased

    2/27/25

  • Ventus A.

    Verified purchase

    Reviewed 3/8/25, United States.

    Was sent the incorrect iPhone model. Visually, the SE2 and SE3 are identical, but it's easy enough to look up a model number, so either the seller was incompetent or disingenuous when sending the older model when the newer model was purchased. Waste of time for everyone involved.

    Condition

    Excellent

    Purchased

    3/5/25

  • Joshua B.

    Verified purchase

    Reviewed 2/19/25, United States.

    Truly feels like a new iPhone! Premium is awesome!!!!!

    Condition

    Premium

    Purchased

    2/5/25

  • King J.

    Verified purchase

    Reviewed 12/12/24, United States.

    HORRIBLE EXPERIENCE. Paid for overnight shipping the seller didn’t ship it out until 2 days Later. And didn’t receive the Package until the next week. But I Let it Go The Bck Order support Team was very helpful. BUT THEN I received My Package Today and was very Excited. I Powered it on and it was on 1 Percent.. I said Hmmm usually when i Buy a Phone it comes More charged. So i Put it on the charger. It charged for a few seconds and kept stopping. I thought it was Maybe the charger so i Plugged My other Phone onto The same charger and no Problems🤨. THEN i went in the settings to Get My Imei number so i can Get the Phone activated and noticed That the phone only has 128 Gbs.. I PAID FOR A PHONE WITH 256 GBS. I now have a Phone with a Messed up charging port and Less Gbs Than i Paid for…Im now deleting this app Because of this seller. They dont Even deserve the 1 star i Left Them

    Condition

    Fair

    Purchased

    12/4/24

  • Robert S.

    Verified purchase

    Reviewed 4/7/24, United States.

    Very happy with my iPhone 8! Thanks for your commitment to quality service!

    Condition

    Excellent

    Purchased

    3/21/24

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