Seller reviews, items and info

Approved seller with 4.2/5 Stars ratingTrusted on Back Market for

Overall rating

2,200 verified reviews

Rating details

  • Accessories

    4.2/5

  • Appearance

    4.3/5

  • Battery

    4/5

  • Lens & Camera

    4.4/5

  • Overall performance

    4.1/5

  • Packaging

    4.4/5

  • Shipping

    4.5/5

Reviews

  • London S.

    Verified purchase

    Reviewed 12/16/24, United States.

    Love it!! Excellent quality indeed! Virtually no damage on the outside, works like a charm. Battery is at 89% capacity which is just fine for me. Arrived quickly and very safely packaged!! Exactly as expected, I'm very happy with this purchase!!! :)

    iPhone 13 mini 256GB - Starlight - Unlocked

    Condition

    Excellent

    Purchased

    11/30/24

  • Adrianna H.

    Verified purchase

    Reviewed 12/9/24, United States.

    i got black fair condition 256gb 10/10 wasnt even fair it came close to good it came woth screem protector charger and a sim opener the phone nareky jad scratches there were sum around the camera they wasnt on the camera ut was out camera was 10/10 def recomand i

    iPhone 11 256GB - Black - Unlocked

    Condition

    Fair

    Purchased

    11/28/24

  • Timothy C.

    Verified purchase

    Reviewed 10/12/24, United States.

    I ordered the Gold XS Max Premium quality and let me tell you something right now. This was just a device or me to play Pokemon on. I ordered the iPhone 16 pro max on release day, and I’ve had it since the day it shipped. This XS max came with a 100% battery. Perfect screen. Perfect side rails. Flawless glossy gold back. It is immaculate, and I immediately fell in love with it. It is running the exact same OS as my main phone. When I hole them side by side and open small apps there is literally no difference in my user experience. No noticeable difference in speed. Pokemon is the exact same experience on both devices, albeit the 16pro max loads much fast which is an obvious given. The point is. My new phone has a 6 core CPU. So does the XS max. The iPhone 13 has 4GB of ram. So does the XS Max. The battery runs down at about the same rate as my 16 pro max, albeit with no cellular running so it’s not exactly a direct compare, but I did have the game open for 5 hours and the results were within 10% of each other. Again this is the top of the line iPhone from SIX and a half years ago VS the brand spanking new IPhone 16pro max, and let me tell you right now that if I didn’t need the 5G capabilities for my work I would absolutely daily drive the XS Max and sell the new phone. It’s lighter, prettier, thinner, just as fast for al my applications, and the battery life is absolutely comparable. The camera holds up and would meet my needs, but not the needs of a socialite. I take pictures of bugs and frogs. Clouds. I’m not really doing the social media thing. Anyway thanks for reading. For me this device was the perfect SUB 7 inch premium tablet to play my game on, but for someone who is fine with 4G LTE this phone with the 90% or above battery option (PREMIUM) will absolutely SMOKE 2024 baseline and midline android offerings (which are plastic) and you get a glass rear, and stainless steel sides which feels ultra luxurious in the hand. Furthermore there’s no real noticeable difference in hardware between this generation and the 13 so unless you plan to go 14 and above… Just food for thought. Be easy.

    iPhone XS Max 64GB - Gold - Unlocked

    Condition

    Premium

    Purchased

    10/8/24

  • Heather F.

    Verified purchase

    Reviewed 9/22/24, United States.

    I bought this for our teenager and needed it quickly because his old iPhone 8 could not manage to keep a SIM card working. This iPhone 12 mini arrived on time, was packaged very nicely and securely, and was a great deal. We wanted one in excellent condition, which this is. It was exactly what we were looking for and I love that I didn't have to break the bank for it!

    iPhone 12 mini 128GB - Blue - Unlocked

    Condition

    Excellent

    Purchased

    9/16/24

  • Patricia A.

    Verified purchase

    Reviewed 6/22/25, United States.

    I didn’t like that the packaging was from Amazon. So far, the phone has worked just fine and everything else is just fine. I only felt that if I wanted a phone from Amazon, I would’ve ordered it from amazon.com.

    iPhone 13 mini 128GB - Starlight - Unlocked

    Condition

    Premium

    Purchased

    6/6/25

  • Tyrone S.

    Verified purchase

    Reviewed 12/23/24, United States.

    Back Market is a good site, good customer service, I think it should say if the iPad is locked an unlocked like the iPhones do, I purchased a iPad for my daughter and the iPad was locked and I had to send it back

    iPad 9.7-inches (2018) 6th gen 128 GB - Wi-Fi + 4G - Silver

    Condition

    Excellent

    Purchased

    12/19/24

  • Summer V.

    Verified purchase

    Reviewed 11/15/24, United States.

    Hybrid IT is one of the better refurbishers BM contracts. By way of professionalism. The reason for four not five stars is cause the phone came to me dirty but it works great and their correspondence is great. Can’t say that for other refurbishers on this site.

    iPhone 12 mini 64GB - Blue - Unlocked

    Condition

    Fair

    Purchased

    11/11/24

  • Jeymy R.

    Verified purchase

    Reviewed 10/7/24, United States.

    The iPhone 12 Pro max is good excellent conditions, everything works super good the screen and no scratches or broken screen it’s just like brand new.

    iPhone 12 Pro Max 128GB - Graphite - Unlocked

    Condition

    Excellent

    Purchased

    9/21/24

  • Kim W.

    Verified purchase

    Reviewed 8/7/24, United States.

    Let me tell y’all I was so scared to buy a phone from here because I never heard of this website. So when I purchased I tried to return it but the payment went through so I had to wait till it came and im glad I got the phone. The phone came in great condition no cracks or scratches battery on 86% phone charges well battery last long through out the day front and back camera work speakers are great also brought this iphone 12 mini in fair condition in the box it comes with a charger. Will order from here again soon. BEFORE BUYING READ ALL REVIEWS ON THE SELLER.

    iPhone 12 mini 64GB - Green - Unlocked

    Condition

    Fair

    Purchased

    8/2/24

  • Chanelle J.

    Verified purchase

    Reviewed 1/6/24, United States.

    I purchased an IPhone 11 in very good condition. The phone was in perfect condition. My son loves it. The only problem is when it’s on the wireless charger the screen flickers and jumps to different screens. But on the wall charger it charges perfectly fine.

    iPhone 11 128GB - Red - Unlocked

    Condition

    Excellent

    Purchased

    11/26/23

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