Seller reviews, items and info

Approved seller with 4.4/5 Stars ratingTrusted on Back Market for

Overall rating

181 verified reviews

Rating details

  • Battery

    4.3/5

  • Shipping

    4.5/5

  • Lens & Camera

    4.6/5

  • Accessories

    4.3/5

  • Packaging

    4.5/5

  • Overall performance

    4.3/5

  • Appearance

    4.6/5

Reviews

  • Randy D.

    Verified purchase

    Reviewed 11/19/23, United States.

    This is the second phone that I've purchased through Back Market, and I couldn't be happier with it. The ordering process was straightforward and easy. The phone was in great condition when it arrived. Everything was as advertised. I was very pleased with the communication from Back Market after the purchase.

    Google Pixel 6a 128GB - Black - Unlocked

    Condition

    Excellent

    Purchased

    11/2/23

  • Heather S.

    Verified purchase

    Reviewed 3/6/24, United States.

    I ordered a Motorola MOTO G POWER AND IT WAS FANTASTIC I STILL HAVE IT I DROPPED IT AND SHATTERED THE SCREEN.IM GONNA ORDER ANOTHER SCREEN AND INSTALL IT MYSELF.😁😁

    Motorola Moto G Power 64GB - Black - Unlocked

    Condition

    Excellent

    Purchased

    2/28/23

  • Lance B.

    Verified purchase

    Reviewed 10/22/23, United States.

    Condition was great, phone works great. Delivery was delayed by days with no explanation. I had a scare where T-Mobile said the phone wasn’t compatible with their network, but it turns out they were wrong (I didn’t need assistance from Back Market).

    iPhone SE (2022) 64GB - Midnight - Unlocked

    Condition

    Excellent

    Purchased

    10/4/23

  • Ernest W.

    Verified purchase

    Reviewed 10/7/23, United States.

    Arrived in perfect condition and no issues whatsoever - battery life is solid, no scratches, no missing accessories. Would definitely buy again!

    Apple Watch (Series 5) September 2019 - Cellular - 40 - Aluminium Rose Gold - Sport band Pink sand

    Condition

    Excellent

    Purchased

    7/28/23

  • Bakeisha J.

    Verified purchase

    Reviewed 1/11/24, United States.

    This my second time buying a phone from u guys and its really a nice phone and works great… the only perk I have so far is when I’m on facetime it’s a red shadow that be on your screen other than that I love the phone.

    iPhone 11 64GB - Black - Unlocked

    Condition

    Fair

    Purchased

    12/27/23

  • Patti H.

    Verified purchase

    Reviewed 6/30/23, United States.

    Have purchased from Black Market before. Every item was as good as or better than described. Experience with customer service was a delight. Just received an Apple Watch 5. Now I just need to get one of those funny heart flutters to see if it registers it lol. I have complete confidence in their products and sellers. Until next time!

    Apple Watch (Series 5) September 2019 - Cellular - 44 - Aluminium Gold - Sport band Pink

    Condition

    Excellent

    Purchased

    6/28/23

  • Ryland C.

    Verified purchase

    Reviewed 10/30/22, United States.

    I am extremely happy with my Samsung Galaxy S21. I got a good price on an excellent refurbished phone. It came in the original packaging from Samsung. I could not find any scratches or any indication that it was an used phone. It was easy to activate with Verizon and has worked flawless for me.

    Galaxy S21 5G 128GB - Phantom Gray - Unlocked

    Condition

    Excellent

    Purchased

    10/18/22

  • Juan carlos B.

    Verified purchase

    Reviewed 10/1/23, United States.

    Me siento muy contento con la compra realizada, no esperaba menos de ustedes, ya me habían recomendado hacer compras en esta pagina y sin duda ha sido lo mejor y volvere a comprar.

    Apple Watch (Series 5) September 2019 - Cellular - 40 - Aluminium Rose Gold - Sport band Pink sand

    Condition

    Excellent

    Purchased

    9/26/23

  • O'connor D.

    Verified purchase

    Reviewed 5/14/23, United States.

    I was very happy with the experience of buying a reconditioned phone through Back Market. It's a brilliant idea, and helps out those of us on a limited income to get a quality phone. You are providing a needed service, and I am grateful. Hopefully you'll still be around when the need for a new phone comes around (not for a while, I hope). Thank you.

    Motorola Moto G Power (2021) 64GB - Gray - Unlocked

    Condition

    Good

    Purchased

    4/26/23

  • Jayvon R.

    Verified purchase

    Reviewed 11/27/23, United States.

    They sent me an Apple Watch that I could not use, and then when I asked for a replacement they said they didn’t have any and that I would have to wait for a refund. I get there is not much else they can do but it’s be great if they would actually make sure that their products are working properly.

    Apple Watch (Series 8) September 2023 - Cellular - 45 - Aluminium Black - Sport band Black

    Condition

    Excellent

    Purchased

    11/17/23

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