IT Replay

Seller reviews, items and info

Approved seller with 4.4/5 Stars ratingTrusted on Back Market for 4 years

Based in United States US

Overall rating

1,404 verified reviews

Rating details

  • Accessories

    4.4/5

  • Appearance

    4.5/5

  • Battery

    4.4/5

  • Lens & Camera

    4.6/5

  • Overall performance

    4.3/5

  • Packaging

    4.6/5

  • Shipping

    4.6/5

Reviews

  • Charlene W.

    Verified purchase

    Reviewed 10/15/25, United States.

    I love my EliteBook. It arrived in mint condition. I use it at work, and I am so pleased. Thank you, Black Market!

    Hp EliteBook 850 G5 15-inch (2017) - Core i5-8350U - 16 GB - SSD 512 GB

    Condition

    Excellent

    Purchased

    9/28/25

  • Adib I.

    Verified purchase

    Reviewed 10/2/25, United States.

    So far it seems great. I have been using it for about 3 weeks now. I do not see any performance issue or anything. So far it seems like I got everything that I expected to get out of this.

    Hp EliteBook 840 G7 14-inch (2020) - Core i5-10310U - 16 GB - SSD 512 GB

    Condition

    Excellent

    Purchased

    8/23/25

  • Diana W.

    Verified purchase

    Reviewed 9/28/25, United States.

    Absolutely excellent condition and experience with your company. I will definitely visit your site for all my electronic purchases. You have a very satisfied customer.

    iPad 10.2-inches (2021) 9th gen 256 GB - Wi-Fi - Space Gray

    Condition

    Excellent

    Purchased

    9/15/25

  • Sebastian G.

    Verified purchase

    Reviewed 6/14/25, United States.

    The laptop has some light signs of wear but overall looks great. It is in excellent conditions, everything works well. The seller was honest and the shipping process was pretty quick. I recommend back market.

    Dell Latitude 5440 14-inch (2023) - Core i5-1345U - 16 GB - SSD 512 GB

    Condition

    Excellent

    Purchased

    6/7/25

  • Mary W.

    Verified purchase

    Reviewed 4/7/25, United States.

    The price was excellent, and it has a lot more storage than my old one. The action on the keyboard is great, and the keyboard is backlit, which I love. The fan is occasionally loud, my last HP was silent, so that was a surprise, but one that I can live with. I do wish it had come with a little paperwork.

    Hp EliteBook 840 G7 14-inch (2020) - Core i5-10310U - 16 GB - SSD 512 GB

    Condition

    Excellent

    Purchased

    3/18/25

  • Jill B.

    Verified purchase

    Reviewed 4/21/24, United States.

    I am madly in love with my new to me HP Elite. How could I have lived my life without you? You have come to me in perfect form ready for the workhouse requirements you are destined for! It was my lucky day I spied you on this brilliant site, but you’ve been giving me my best tools for years. You are just the best site ever! A thousand thanks to you!

    Hp EliteBook 840 G5 14-inch (2017) - Core i5 - Gen 8 (U) - 8 GB - SSD 256 GB

    Condition

    Excellent

    Purchased

    4/6/24

  • Dewayne S.

    Verified purchase

    Reviewed 4/1/24, United States.

    I received my iPhone X today and to say I am upset and heartbroken would be a understatement. Upon opening my "New to Me" iPhone I couldn't believe just how nice this phone was. It looked absolutely brand new like it had just been taken out of the Apple Store. Unfortunately my joy was short lived once I started the setup process and noticed the Maximum Battery Capacity was at 73%. I'm not sure how such a low maximum battery capacity could get past the refurbishers especially if these products go through such rigorous testing. I reach out to Back Market's customer service team who was very helpful walking me through the return process. Hopefully the supplier will ship me out a another nice phone which actually works this time. Unfortunately I am back without a phone while I wait on the return process. I will update my review once I receive my replacement phone.

    iPhone X 64GB - Space Gray - Locked AT&T

    Condition

    Excellent

    Purchased

    3/29/24

  • Ned L.

    Verified purchase

    Reviewed 2/4/26, United States.

    Device is good but charger was trashed, barely works like an old iPhone charger it has to be held bent at the right angle to work so I’m gonna have to buy a new one.

    Lenovo ThinkPad E15 16-inch (2019) - Core i7-10510U - 16 GB - SSD 512 GB

    Condition

    Excellent

    Purchased

    1/21/26

  • Amil G.

    Verified purchase

    Reviewed 12/27/25, United States.

    I got Excelent condition iPad and but back side had a same color sticker. No Apple text as original one had

    iPad 10.2-inches (2020) 8th gen 32 GB - Wi-Fi - Space Gray

    Condition

    Excellent

    Purchased

    11/28/25

  • Clayton K.

    Verified purchase

    Reviewed 12/10/25, United States.

    The iPad looks great and functions as new. Haven't had long enough to evaluate battery performance but it looks good initially. Very satisfied as usual. Thanks BackMarket.

    iPad 10.2-inches (2020) 8th gen 32 GB - Wi-Fi - Space Gray

    Condition

    Excellent

    Purchased

    11/28/25

3 products