JemJem

Seller reviews, items and info

Approved seller with 4.3/5 Stars ratingTrusted on Back Market for 6 years

Based in United States

Overall rating

3,420 verified reviews

Rating details

  • Accessories

    4.3/5

  • Appearance

    4.4/5

  • Battery

    4.2/5

  • Lens & Camera

    4.5/5

  • Overall performance

    4.2/5

  • Packaging

    4.5/5

  • Shipping

    4.5/5

Reviews

  • Jim H.

    Verified purchase

    Reviewed 4/20/25, United States.

    Thus far (10 days) my 2022 refurbished iPhone SE is performing perfectly. I wanted to find a more economical online tech refurbisher that was equal or better than DeCluttr (who I went to for several years). Thank you Back Market!

    iPhone SE (2022) 64GB - Red - Unlocked

    Condition

    Good

    Purchased

    4/9/25

  • Mohamed A.

    Verified purchase

    Reviewed 2/9/25, United States.

    Great Experience! I bought a Ipad mini from Back Market, and it exceeded my expectations! The device was in excellent condition, just as described, and the shipping was fast. I love that they offer a great warranty and customer support. Will definitely buy from them again!

    iPad mini 7.9-inches (2015) 4th gen 128 GB - Wi-Fi - Space Gray

    Condition

    Excellent

    Purchased

    1/26/25

  • Anngela B.

    Verified purchase

    Reviewed 9/14/23, United States.

    Absolutely amazing experience!! The ipad came in looking WAY better than I assumed it would, being refurbished. I would have never guessed this was a refurbished product! The condition is supreme, literally pristine! It shipped amazingly quickly and very well protected! Thank you!!

    iPad 9.7-inches (2018) 6th gen 128 GB - Wi-Fi - Silver

    Condition

    Excellent

    Purchased

    9/8/23

  • Jason C.

    Verified purchase

    Reviewed 4/10/26, United States.

    The device works great and I’m happy with it overall. However, it did not match the “Excellent” condition I paid for, as there was a noticeable cosmetic dent. Support was responsive and ultimately resolved the issue with a partial refund, but it took some back-and-forth to get there. Good outcome in the end, but the initial grading could have been more accurate.

    MacBook Air (2020) 13-inch - Apple M1 8-core and 7-core GPU - 8GB RAM - SSD 256GB - Standard display

    Condition

    Excellent

    Purchased

    3/22/26

  • Tomilola O.

    Verified purchase

    Reviewed 2/22/26, United States.

    Looks great and battery is actually excellent. I love it!

    Apple Watch Series 5 (2019) GPS 40 mm - Aluminium Gold - Sport band Pink

    Condition

    Excellent

    Purchased

    2/13/26

  • Anastasia M.

    Verified purchase

    Reviewed 1/26/26, United States.

    It was in the condition described. There were some light scratches on the screen of the watch, but I bought it fair, so that was expected. Otherwise fully functional, which is what matters more to me. Came with charger, a freebie watch band, and return instructions if I needed it.

    Apple Watch Series SE 2 (2022) GPS + Cellular 40 mm - Aluminium Midnight - Sport band Black

    Condition

    Fair

    Purchased

    1/16/26

  • Cameron S.

    Verified purchase

    Reviewed 10/26/25, United States.

    I was a bit nervous about ordering because I’ve never used this app, but they did not disappoint! My phone came in great condition and the battery health was 90%. Will be making other purchases on this app!!

    iPhone 14 Plus 128GB - Midnight - Unlocked

    Condition

    Good

    Purchased

    10/15/25

  • Belinda W.

    Verified purchase

    Reviewed 3/15/26, United States.

    It came in refurbished looked 100% brand new. The receipt in the sticker said unlocked. I turn the phone on it says AT&T I think not too much of it I go to my provider my provider says somebody previously owned the phone and still needs to finish paying for it why would you send me a phone that's not even been paid for and not even unlocked that was very disappointing

    Galaxy A36 128GB - Black - Unlocked

    Condition

    Excellent

    Purchased

    3/4/26

  • Crystal F.

    Verified purchase

    Reviewed 3/13/26, United States.

    Great condition. It arrived super fast. It is a great price. This is my 4th purchase with Back Market and I am completely satisfied. 😊 LOVE my iPad Air 3 2019!!!

    iPad Air 10.5-inches (2019) 3rd gen 64 GB - Wi-Fi - Space Gray

    Condition

    Fair

    Purchased

    2/26/26

  • William S.

    Verified purchase

    Reviewed 2/12/26, United States.

    Watch is great and in excellent condition, brand-new battery, no scratches, looked brand new. One thing, and this is a bit of an issue is that it included a cheap non-apple charging cable that does not charge the battery at increased wattage like the apple branded charger does. I would expect for the price I paid for this watch it would include the Apple Brand charger.

    Apple Watch Series 10 (2024) GPS + Cellular 46 mm - Aluminium Silver - Sport band Blue

    Condition

    Excellent

    Purchased

    1/15/26

84 products