JemJem

Seller reviews, items and info

Approved seller with 4.3/5 Stars ratingTrusted on Back Market for 6 years

Based in United States

Overall rating

3,420 verified reviews

Rating details

  • Accessories

    4.3/5

  • Appearance

    4.4/5

  • Battery

    4.2/5

  • Lens & Camera

    4.5/5

  • Overall performance

    4.2/5

  • Packaging

    4.5/5

  • Shipping

    4.5/5

Reviews

  • Joe K.

    Verified purchase

    Reviewed 4/1/26, United States.

    The keyboard was shipped very fast (2 days) and besides the few scratches which were disclosed very well in the description, the keyboard itself was in perfect working condition. I would buy all my stuff from Back Market if needed.

    Condition

    Excellent

    Purchased

    3/14/26

  • Surya L.

    Verified purchase

    Reviewed 3/20/26, United States.

    Absolutely love it! It truly looks and feels as if it’s brand new. I’ve ordered multiple phones from Back Market that have been great and this was my first tablet through them. Looking to order more devices soon!

    Condition

    Excellent

    Purchased

    3/2/26

  • Joseph B.

    Verified purchase

    Reviewed 1/18/26, United States.

    We had tried to buy an iPad prior that showed up broken with a large dent in the back from another seller, the one we ordered from back market was physically flawless, and has worked perfectly as advertised. Was bought as a gift that was very well received.

    Condition

    Excellent

    Purchased

    1/5/26

  • Walter P.

    Verified purchase

    Reviewed 12/31/25, United States.

    Was unable to get it to migrate data from older iPad, but that’s not the fault of the machine. So we started anew, and realized it’s much smaller than current iPads so I had to order a new case for it but otherwise it’s been fantastic.

    Condition

    Excellent

    Purchased

    12/19/25

  • Amanda M.

    Verified purchase

    Reviewed 5/3/25, United States.

    I purchased this as a replacement for a child who is very into creating digital art and had accidentally broken their other one. It was better than what I thought I would get for the price. Both my child and I could not be happier with the iPad and would absolutely purchase from this seller again.

    Condition

    Good

    Purchased

    3/25/25

  • Afham B.

    Verified purchase

    Reviewed 2/14/26, United States.

    Condition of the ipad was bought in "good", but it came with lots of screen cosmetic damage and body dents and scratches on the back, deep groves on the screen. Having used black-market for years and trying different refurbished products at good, fair, and excellent; this was NOT what you typically expect to get when you order something in "good" condition. First purchase ive regretted on backmarket, but overall was fine getting a good deal on it. Besides cosmetics the shipping was the fastest ever (2days only) and the everything works internally as expected, battery holding up well too, would've been 5 stars had I purchased this under "fair" condition.

    Condition

    Good

    Purchased

    2/11/26

  • Alaysia H.

    Verified purchase

    Reviewed 1/12/26, United States.

    I love this Apple Watch no problem and it looks perfect.

    Condition

    Fair

    Purchased

    12/31/25

  • Robyn G.

    Verified purchase

    Reviewed 12/28/25, United States.

    Purchased this item as a Christmas gift for my daughter, it was shipped fast and arrived in excellent condition. This is not my first time purchasing off of BackMarket and I have been pleased each time.

    Condition

    Excellent

    Purchased

    12/16/25

  • Emma L.

    Verified purchase

    Reviewed 11/17/25, United States.

    absolutely love my phone, the morals and the message behind this company! amazingly affordable, fast free shipping and reasonably fast customer service! i have never failed to recommend back market to just about everyone i know

    Condition

    Fair

    Purchased

    11/5/25

  • Michael r . H.

    Verified purchase

    Reviewed 11/2/25, United States.

    Everything was fine until I had my IPhone 14 Plus all setup at MetroPCS T-Mobile . After getting the phone back and using it , the battery is going to need replacing . 77 Percent is the reading and that is when they need to be replaced . I thought a new battery was replaced when the phone was refurbished . This is not the case with my iPhone 14 Plus . Phone works fine . Having to replace the battery is an added expense I didn’t need after buying a phone .

    Condition

    Fair

    Purchased

    10/22/25

81 products