JemJem

Seller reviews, items and info

Approved seller with 4.3/5 Stars ratingTrusted on Back Market for 6 years

Based in United States

Overall rating

3,420 verified reviews

Rating details

  • Accessories

    4.3/5

  • Appearance

    4.4/5

  • Battery

    4.2/5

  • Lens & Camera

    4.5/5

  • Overall performance

    4.2/5

  • Packaging

    4.5/5

  • Shipping

    4.5/5

Reviews

  • Clinton U.

    Verified purchase

    Reviewed 9/28/25, United States.

    I wasn't expecting it to come in the condition it did because purchased it in "good" condition, but it's safe to say that it exceeded my expectations. I recently switched from the galaxy s21 for this.

    Condition

    Good

    Purchased

    9/18/25

  • Ashley M.

    Verified purchase

    Reviewed 5/30/25, United States.

    Computer arrived faster than and in better condition than expected. Have previously bought off other sites and their definition of condition is not the same as mine. Happy to find a company that stands behind their products.

    Condition

    Excellent

    Purchased

    5/15/25

  • Sam S.

    Verified purchase

    Reviewed 11/3/25, United States.

    So far, so good with my new premium tier iPhone 14. It’s a fun color and arrived with 100% battery health. Also no issues cosmetically, I consider this a pretty good deal for the price

    Condition

    Premium

    Purchased

    10/18/25

  • Win S.

    Verified purchase

    Reviewed 10/12/25, United States.

    It feels and looks brand new! No complaints

    Condition

    Fair

    Purchased

    10/2/25

  • Bill H.

    Verified purchase

    Reviewed 10/5/25, United States.

    I’m looking to return iPhone 13 mini which arrived 3 days ago. Phone is great but I received another one as a gift. How do I return?

    Condition

    Fair

    Purchased

    9/29/25

  • Harley J.

    Verified purchase

    Reviewed 9/11/25, United States.

    The iPad although I didn’t order the looks like new version, came with barely and scratches, works perfectly and is very reliable no issues.

    Condition

    Fair

    Purchased

    8/27/25

  • Stacy R.

    Verified purchase

    Reviewed 7/26/25, United States.

    The phone arrived within a few days in good condition. It did not come with the instructions so I am having to learn as I go. I have been nervous in the past purchasing a refurbished phone, but I did my homework to find reputable places and Back Market kept coming up in the top three. I would order through them again.

    Condition

    Good

    Purchased

    7/10/25

  • Leigh-ellen M.

    Verified purchase

    Reviewed 5/15/25, United States.

    I was hesitant to order this expensive item on a site I didn't recognize, but the deal was fantastic, and I needed the high-powered Mac to offload large 4 K files from my professional camera and edit. I was so pleasantly surprised at how easy, fast, well packaged, and high-functioning the whole process was! My new laptop is fantastic, and I have zero complaints.

    Condition

    Excellent

    Purchased

    4/7/25

  • Janice T.

    Verified purchase

    Reviewed 4/21/25, United States.

    In near perfect condition! If there is a Scratch on it, I can’t see it. It’s been perfect for my kid to use. It’s the perfect size for traveling and taking back and forth to work/school and general use. The ease of setting it up was easy.

    Condition

    Good

    Purchased

    4/9/25

  • Ed B.

    Verified purchase

    Reviewed 3/18/25, United States.

    phone got here safe and sound inside bubblewrap inside a waterproof pouch. I got the 'fair' option, which isn't terrible. a couple of nicks on the side that looks like I had it for about a week, so I ain't complaining. 1 month going strong, expecting it to last 4-5 years or until next upgrade

    Condition

    Good

    Purchased

    3/1/25

85 products