Seller reviews, items and info

Approved seller with 4.2/5 Stars ratingTrusted on Back Market for

Overall rating

36 verified reviews

Rating details

  • Overall performance

    3.9/5

  • Appearance

    4.7/5

  • Accessories

    4.2/5

  • Battery

    4.2/5

  • Lens & Camera

    4.5/5

  • Packaging

    4.5/5

  • Shipping

    4.4/5

Reviews

  • Kaylee S.

    Verified purchase

    Reviewed 6/25/21, United States.

    First time buying a refurbished iPhone x. I'm totally satisfied. It looks band new and functions well. I love it!!

    Condition

    Excellent

    Purchased

    6/19/21

  • Avi W.

    Verified purchase

    Reviewed 6/12/22, United States.

    The phone has 100 percent battery health it has no scratches or marks perfect condition everything works as good as new

    Condition

    Excellent

    Purchased

    5/5/22

  • Kristin G.

    Verified purchase

    Reviewed 5/31/22, United States.

    The phone was just as advertised and arrived in the condition and period of time it was supposed to. So far, after using the phone for the last few weeks, it's just like a new phone!

    Condition

    Excellent

    Purchased

    5/8/22

  • Alicia L.

    Verified purchase

    Reviewed 5/31/22, United States.

    Phone was in perfect condition and works perfectly. Arrived on time and I am very happy with this pur

    Condition

    Excellent

    Purchased

    5/7/22

  • Yvonne M.

    Verified purchase

    Reviewed 5/21/22, United States.

    It was my first time to order from Back Market , they surprised me . The quality is perfect and it come on time . Definitely I will order again

    Condition

    Excellent

    Purchased

    5/10/22

  • Kelly W.

    Verified purchase

    Reviewed 9/19/21, United States.

    First of all let me say that my phone arrived in mint condition! I was shocked that it looked like a new phone. Delivery was quick and phone was better than expected. Price was fair, but a little more than what you’d pay from buying from someone off Craigslist or marketplace. Having a warranty is worth paying a little bit more😃

    Condition

    Good

    Purchased

    9/8/21

  • Nate S.

    Verified purchase

    Reviewed 7/19/21, United States.

    iPhone X 64GB came in within 3 days. Pristine condition. I have been using it for about 10 days now and so far no issues, worries, or qualms. Friendly customer service. Super quick shipping. Quality product. Ideal scenario all around.

    Condition

    Excellent

    Purchased

    7/5/21

  • Lois W.

    Verified purchase

    Reviewed 9/13/21, United States.

    My experience with Back

    Condition

    Good

    Purchased

    8/31/21

  • Joan K.

    Verified purchase

    Reviewed 9/12/21, United States.

    When the phone arrived, no alert tones worked. After I notified Back Market, the problem was resolved remotely within two days. Seems to be working fine now. The phone is in excellent shape physically.

    Condition

    Good

    Purchased

    8/31/21

  • Margaret N.

    Verified purchase

    Reviewed 7/14/22, United States.

    Phone came defective, bottom mic did not work with videos, and the videos were half or fully silent. Bottom speaker/mic had some sort of sand/grit in the speaker holes, like it was dropped at a beach previously. More like a "fair" condition phone, not "excellent". Sent back to seller for repair, hopefully it gets fixed. All other features worked and the phone was in good condition on the outside otherwise.

    Condition

    Excellent

    Purchased

    5/8/22

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