Seller reviews, items and info

Approved seller with 4.2/5 Stars ratingTrusted on Back Market for

Overall rating

1,265 verified reviews

Rating details

  • Accessories

    4.1/5

  • Appearance

    4.4/5

  • Battery

    4.1/5

  • Lens & Camera

    4.5/5

  • Overall performance

    4.2/5

  • Packaging

    4.4/5

  • Shipping

    4.3/5

Reviews

  • Brittany B.

    Verified purchase

    Reviewed 3/16/24, United States.

    Had 98% battery life which is great mine was in fair condition on the listing is had a few minor scratches but other than that it is great

    iPhone 14 Pro Max 256GB - Deep Purple - Locked AT&T

    Condition

    Fair

    Purchased

    3/12/24

  • Curtis B.

    Verified purchase

    Reviewed 2/27/24, United States.

    It is a great phone with working functions. However when I had purchased the phone, I do believe it was locked to Tmobile. When I had received it, it was unlocked to AT&T and other carriers. I had spent more than 2 hours with tmobile to get the phone to authorize Tmobile to recognize it. I feel that if I search for a phone that is Locked to company, it should be locked.

    Galaxy S20 5G 128GB - Gray - Locked T-Mobile

    Condition

    Excellent

    Purchased

    2/8/24

  • Aaron L.

    Verified purchase

    Reviewed 9/22/23, United States.

    Purchase process was great, phone in excellent cosmetic condition. But...battery life is really bad, maybe 50 percent of a new phone. I would return for a better model but unfortunately I didn't get the phone until after the window had passed (my fault -- I was traveling. )

    Galaxy Z Fold3 5G 512GB - Black - Unlocked

    Condition

    Good

    Purchased

    8/4/23

  • Randall U.

    Verified purchase

    Reviewed 8/2/23, United States.

    Phone came with a minor scratch that is almost unnoticeable, only issue is that sometimes the message box doesn’t pop up when texting on imessages but simply pressing the “return” button on your keyboard and it fixes the issue. i love the phone and i wouldn’t change my decision!

    iPhone 13 128GB - Red - Unlocked

    Condition

    Fair

    Purchased

    7/8/23

  • Onica M.

    Verified purchase

    Reviewed 7/24/23, United States.

    I must say the battery life was exactly what you guys state on description ❤️the phone was came looking brand new and I’m buying from Guyana .The only thing that wasn’t accurate is the shipping time that I see in the description but everything else was ok phone working good so if you wanna give this company a try feel and confident it’s legit company

    iPhone 11 Pro 64GB - Space Gray - Unlocked

    Condition

    Excellent

    Purchased

    7/4/23

  • Keacan K.

    Verified purchase

    Reviewed 7/23/23, United States.

    Showed up looking like it was brand new, i thought i was getting a used phone. Item was just like it described other then that. I tell everyone i know looking to get a new phone, check these guys first!

    Galaxy Note10+ 256GB - Silver - Unlocked

    Condition

    Fair

    Purchased

    7/1/23

  • Kim H.

    Verified purchase

    Reviewed 6/26/23, United States.

    Had the "black screen of death" 4 times in the first two days, requiring a restart each time to light up again. We updated the system and it hasn't happened again in the week since, so keeping our fingers crossed.

    iPhone SE (2022) 128GB - Midnight - Unlocked

    Condition

    Good

    Purchased

    6/9/23

  • Dawn H.

    Verified purchase

    Reviewed 6/25/23, United States.

    My son loooovvveee his new phone, he wanted this phone for a while, so happy I found it on Backmarket, it was in great condition , he’s been playing games and watching movies on it. It was very easy to add it to my Att plan.

    Galaxy Z Flip3 5G 128GB - Black - Unlocked

    Condition

    Fair

    Purchased

    6/12/23

  • Roy A.

    Verified purchase

    Reviewed 6/21/23, United States.

    it was the first time I bought a refurbished phone, I had no high expectations in the look, but at least but I expected it worked. I bought an iphone 13, 128 GB, "in good" condition phone. I got an unlocked one because I took it abroad. When I got it, externally the iphone met my expectation, when I was setting it up, it can't almost detect the WIFI network, although it did after several attemps. Later on, the wifi connection started failing, and It can't connect to any wifi network anymore, not even placing the phone next to the wifi router. Then everything started failing, the touch screen doesn't respond and the telephone just went "mad", randomly openning and closing apps, it is totally useless. Since the moment I received it the phone hasn't had any fall or crash, it hasn't been exposed to humidity, etc. I am so dissapointed about this purchase.

    iPhone 13 128GB - Midnight - Unlocked

    Condition

    Good

    Purchased

    5/28/23

  • Margot V.

    Verified purchase

    Reviewed 6/18/23, United States.

    Everything went very smoothly. I really appreciated all the good communication and friendly feel of your company. The phone is just fine and Im sure it will work for me for a few years. And the price was right! I'll be in touch if something else needs replacement for sure!

    iPhone 12 64GB - Purple - Unlocked

    Condition

    Good

    Purchased

    6/2/23

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