I recently purchased a Samsung Note 10 Plus from BackMarket.com, and I couldn't be happier with my decision. Initially, I was skeptical about buying a refurbished phone from an online store, but my experience from start to finish was nothing short of amazing. The ordering process was smooth and straightforward, and the customer service was exceptional. They kept me informed every step of the way, from order confirmation to shipping updates. The phone arrived promptly and was securely packaged. When I unboxed the Samsung Note 10 Plus, I was pleasantly surprised by its condition. It looked and felt like a brand new device, with no visible scratches or signs of wear. The performance has been outstanding, and all the features work flawlessly. The display is vibrant, the camera quality is excellent, and the battery life is impressive. Overall, my experience with BackMarket.com has exceeded my expectations. I highly recommend them to anyone considering purchasing a refurbished phone. The quality of the product and the level of service provided have made me a loyal customer. Thank you, BackMarket, for a fantastic experience!