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Overall performance
4.5/5
Appearance
4.5/5
Packaging
4.8/5
Shipping
4.6/5
Reviewed 11/2/25, United States.
The computer was great. Well above what I thought I was going to get. The charger was a little rough. You could see the wires that went into the plug in that goes into the computer. I ordered a brand new one for $20 so no big deal.
Condition
Excellent
Purchased
10/20/25
Reviewed 9/14/25, United States.
I am OVER THE MOON my purchase. The only thing I regret is not knowing about y’all sooner. Quality refurbished laptop at a great price! I wouldn’t even know it was refurbished!
Condition
Excellent
Purchased
8/29/25
Reviewed 1/25/26, United States.
Excellent! Laptop arrived on schedule without damage. It functions perfectly, and is hard to distinguish from a brand new machine. I'm very pleased with the combination of great refurbishing quality and appropriate pricing. It's Back Market for me from now on!
Condition
Good
Purchased
1/13/26
Reviewed 1/18/26, United States.
Device arrived in excellent condition with charger and works perfectly. No issues at all. Really impressed.
Condition
Excellent
Purchased
1/5/26
Reviewed 9/15/25, United States.
Great device. Clean, no signs of use. Very fast and i had no idea it was touch screen when i purchased it. Found out by accident while cleaning the screen and i love it.
Condition
Good
Purchased
8/27/25
Reviewed 1/28/26, United States.
I like it. Though it was 3 years older than my ASUS Zen, and with fewer USB & HDMI options, it is faster, has more RAM, and is better built with a great screen I can calibrate with my external device. It is slim but very solidly built, with a nice feel to the keyboard. I definitely recommend it.
Condition
Excellent
Purchased
1/12/26
Reviewed 1/27/26, United States.
100% first class service, when I needed to accelerate my delivery time both backmarket and the supplier were very responsive, it arrived early and is in perfect condition. It was my first time ordering anything on this platform and it met all my expectations. Daisy in support was very helpful - thank you.
Condition
Fair
Purchased
1/13/26
Reviewed 1/27/26, United States.
I only just recently learned about backmarket and I couldn’t be happier. Shipping was fast, laptop came 100% as described. If anything it was better than I thought it was going to be. Price is unbeatable in my opinion.
Condition
Excellent
Purchased
1/4/26
Reviewed 12/31/25, United States.
A little delay in the shipping due to the Holiday season but it did arrive before Christmas, the laptop is perfect. An, I am completely satisfied with the condition of the laptop. Thank you, Back Market.
Condition
Excellent
Purchased
12/14/25
Reviewed 12/28/25, United States.
Laptop arrived in excellent condition. However in three days the headphone jack stopped working. After contacting BackMarket they sent a return postage label to return the laptop. Before sale service is excellent and after sale service is excellent as well.
Condition
Excellent
Purchased
12/16/25