Refurbished price:$364.99
Versus $469.99 new

Based in United States
Shipping
4.6/5
Packaging
4.7/5
Overall performance
4.5/5
Appearance
4.5/5
Reviewed 10/18/26, United States.
I am absolutely flabbergasted how cheap this machine was relative to its quality. It looks almost brand new. We opted for the excellent condition option which is 100% true to the word. 💯 The only visible blemish is a tiny hairline in the underside. The keyboard feels new and has not a single polished key from use. Battery lasts for days as it sits on the counter and gets light use throughout the week. The machine itself does the job 8gb of ram and an i5 is plenty for a Chromebook but should last the family a few solid years. The only minor, and not a huge deal are the speakers, they are a bit weak. With the advances in small tech even small speakers are relatively cheap these days, so a bit shocked when I heard them for the first time. Chime in Zoolander scene, are these speakers for ants? 😆 Overall, impressed and would buy it again in a heartbeat.
Condition
Excellent
Purchased
10/3/26
Reviewed 9/1/26, United States.
Ordered a Dell Latitude 5520 for my wife and Back Market knocked it out of the park from start to finish. Every step happened exactly when and how they said it would - no surprises, no delays, just smooth sailing. The laptop showed up in premium condition and my wife has been showing it off ever since, bragging to everyone about how fast it runs. We are absolutely coming back to Back Market for our next purchase - highly recommend!
Condition
Excellent
Purchased
8/15/26
Reviewed 1/13/25, United States.
This PC is wonderful. Shipping was quick, the unit is in great condition cosmetically. HOWEVER: when I powered it up the fan sounded like an old reel projector and i received a BIOS error message that the CPU fan was undetectable. It wasn't an airflow noise, it was a mechanical noise so loud you could hear it from down the hall. I popped the cover off and saw that the fan plate was almost imperceptibly depressed in the middle. I detached the fan from the plate (keeping it plugged in) and gently pressed it back into shape over my knee. Screwed it back in, plugged everything back in and booted up. The fan is now nearly silent; I can hear that it is working, but I don't feel like there's a silent movie projector in the room. The fan error is also gone from startup and there's no additional fan errors in the BIOS log. I still got a screaming deal on this $1400 PC, this is my third purchase from BackMarket and I'll for sure be back. Since I don't know what caused the bent plate and I know they would have given me my money back if I asked, I'm not taking away any stars. But be aware, while looking around online, fan noise seems to be a common complaint for these units.
Condition
Good
Purchased
1/8/25
Reviewed 3/9/26, United States.
My laptop arrived promptly and was in perfect working order when it arrived. I run Linux (CachyOS), and I had no troubles installing and setting up my machine. The keyboard has great action and is fairly quiet. It has a white backlight, which is nice. I prioritize having a number pad, which this has without being too big of a machine. The screen is clear and has good brightness adjustment. The sound quality is good for a laptop, and the video quality is good for video meetings. There doesn't seem to be any issue with echo when using the built-in mic in video meetings. Some reviews complained of overheating issues with this particular laptop (and old Dells in general), but I haven't had any issues. The track pad has a little too much resistance to clicking for my taste, and I'm a little disappointed that there are only two USB-A ports, but my last laptop was from a higher-end line, so it's a fair compromise for the price. In the attached photos, the last 3 are the only damage evident as a machine with a "Good" rating. They are all very slight scuffs to the case. Very impressed.
Condition
Good
Purchased
2/22/26
Reviewed 11/2/25, United States.
The computer was great. Well above what I thought I was going to get. The charger was a little rough. You could see the wires that went into the plug in that goes into the computer. I ordered a brand new one for $20 so no big deal.
Condition
Excellent
Purchased
10/20/25
Reviewed 7/27/26, United States.
Gift for my girlfriend's birthday – she loves it! It runs quickly, unlike some other refurbished laptops and there are no scratches at all. For us, it's like getting a new laptop without the insane costs and electronic waste. Highly recommend this or any other Excellent condition BackMarket product
Condition
Excellent
Purchased
7/16/26
Reviewed 9/9/26, United States.
Easy to set up right out of the box. I’ve been using the laptop for about 2 weeks now for school, it’s working great! Second device I’ve purchased with back market, great site.
Condition
Excellent
Purchased
9/1/26
Reviewed 9/14/25, United States.
I am OVER THE MOON my purchase. The only thing I regret is not knowing about y’all sooner. Quality refurbished laptop at a great price! I wouldn’t even know it was refurbished!
Condition
Excellent
Purchased
8/29/25
Reviewed 1/23/25, United States.
My laptop looks brand spanking new, everything is working perfectly so far and it came earlier than estimated! I’ve recommended others to back market as well as shop here and will continue to do so!🔥
Condition
Excellent
Purchased
1/19/25
Reviewed 1/25/26, United States.
Excellent! Laptop arrived on schedule without damage. It functions perfectly, and is hard to distinguish from a brand new machine. I'm very pleased with the combination of great refurbishing quality and appropriate pricing. It's Back Market for me from now on!
Condition
Good
Purchased
1/13/26
Legal address
Namo Solutions68 Minnis CircleMilpitas 95035United States
Seller's country of origin
United States