Refurbished price:$799.99
Versus $1,399.00 new

Based in United States
Shipping
4.6/5
Packaging
4.7/5
Overall performance
4.5/5
Appearance
4.5/5
Reviewed 3/9/26, United States.
My laptop arrived promptly and was in perfect working order when it arrived. I run Linux (CachyOS), and I had no troubles installing and setting up my machine. The keyboard has great action and is fairly quiet. It has a white backlight, which is nice. I prioritize having a number pad, which this has without being too big of a machine. The screen is clear and has good brightness adjustment. The sound quality is good for a laptop, and the video quality is good for video meetings. There doesn't seem to be any issue with echo when using the built-in mic in video meetings. Some reviews complained of overheating issues with this particular laptop (and old Dells in general), but I haven't had any issues. The track pad has a little too much resistance to clicking for my taste, and I'm a little disappointed that there are only two USB-A ports, but my last laptop was from a higher-end line, so it's a fair compromise for the price. In the attached photos, the last 3 are the only damage evident as a machine with a "Good" rating. They are all very slight scuffs to the case. Very impressed.
Condition
Good
Purchased
2/22/26
Reviewed 11/2/25, United States.
The computer was great. Well above what I thought I was going to get. The charger was a little rough. You could see the wires that went into the plug in that goes into the computer. I ordered a brand new one for $20 so no big deal.
Condition
Excellent
Purchased
10/20/25
Reviewed 7/27/26, United States.
Gift for my girlfriend's birthday – she loves it! It runs quickly, unlike some other refurbished laptops and there are no scratches at all. For us, it's like getting a new laptop without the insane costs and electronic waste. Highly recommend this or any other Excellent condition BackMarket product
Condition
Excellent
Purchased
7/16/26
Reviewed 9/14/25, United States.
I am OVER THE MOON my purchase. The only thing I regret is not knowing about y’all sooner. Quality refurbished laptop at a great price! I wouldn’t even know it was refurbished!
Condition
Excellent
Purchased
8/29/25
Reviewed 1/25/26, United States.
Excellent! Laptop arrived on schedule without damage. It functions perfectly, and is hard to distinguish from a brand new machine. I'm very pleased with the combination of great refurbishing quality and appropriate pricing. It's Back Market for me from now on!
Condition
Good
Purchased
1/13/26
Reviewed 1/18/26, United States.
Device arrived in excellent condition with charger and works perfectly. No issues at all. Really impressed.
Condition
Excellent
Purchased
1/5/26
Reviewed 7/27/26, United States.
Awesome and amazing! Works and looks like new! It even has a touch screen, which I didn't realize until I started using it. It's working great for those things we can't do very easily on a Mac. And inexpensive! Thank you, Back Market!
Condition
Excellent
Purchased
7/7/26
Reviewed 7/3/26, United States.
Wow! Just wow! This is my first purchase from Back Market and I must say it lives up to its reputation. This item was described as "excellent" — and it's a perfect description. It looked perfect and unused. And having opened up quite a few laptops over the years, this one was flawless. So, yeah, my first purchase here definitely won't be the last.
Condition
Excellent
Purchased
6/26/26
Reviewed 7/16/26, United States.
I need this device for my vacation. and it is perfect as a daily driver on it. As expected the condition of my new refurbished device is excellent.
Condition
Excellent
Purchased
7/5/26
Reviewed 6/1/26, United States.
This is the second 5590 I purchased from Backmarket. Just like the first, this device is perfect in every way. I could not find one scratch, one scuff, not even a piece of dust. I dont know how they do it, but I am gratefull that they can. I highly recommend Backmarket !!
Condition
Excellent
Purchased
5/20/26