Namo Solutions

Seller reviews, items and info

Approved seller with 4.5/5 Stars ratingTrusted on Back Market for 4 years

Based in United States

Overall rating

565 verified reviews

Rating details

  • Shipping

    4.6/5

  • Packaging

    4.7/5

  • Overall performance

    4.4/5

  • Appearance

    4.5/5

Reviews

  • Paul M.

    Verified purchase

    Reviewed 9/1/26, United States.

    Ordered a Dell Latitude 5520 for my wife and Back Market knocked it out of the park from start to finish. Every step happened exactly when and how they said it would - no surprises, no delays, just smooth sailing. The laptop showed up in premium condition and my wife has been showing it off ever since, bragging to everyone about how fast it runs. We are absolutely coming back to Back Market for our next purchase - highly recommend!

    Condition

    Excellent

    Purchased

    8/15/26

  • Alex C.

    Verified purchase

    Reviewed 3/9/26, United States.

    My laptop arrived promptly and was in perfect working order when it arrived. I run Linux (CachyOS), and I had no troubles installing and setting up my machine. The keyboard has great action and is fairly quiet. It has a white backlight, which is nice. I prioritize having a number pad, which this has without being too big of a machine. The screen is clear and has good brightness adjustment. The sound quality is good for a laptop, and the video quality is good for video meetings. There doesn't seem to be any issue with echo when using the built-in mic in video meetings. Some reviews complained of overheating issues with this particular laptop (and old Dells in general), but I haven't had any issues. The track pad has a little too much resistance to clicking for my taste, and I'm a little disappointed that there are only two USB-A ports, but my last laptop was from a higher-end line, so it's a fair compromise for the price. In the attached photos, the last 3 are the only damage evident as a machine with a "Good" rating. They are all very slight scuffs to the case. Very impressed.

    Condition

    Good

    Purchased

    2/22/26

  • Douglas B.

    Verified purchase

    Reviewed 11/2/25, United States.

    The computer was great. Well above what I thought I was going to get. The charger was a little rough. You could see the wires that went into the plug in that goes into the computer. I ordered a brand new one for $20 so no big deal.

    Condition

    Excellent

    Purchased

    10/20/25

  • Asteroid T.

    Verified purchase

    Reviewed 7/27/26, United States.

    Gift for my girlfriend's birthday – she loves it! It runs quickly, unlike some other refurbished laptops and there are no scratches at all. For us, it's like getting a new laptop without the insane costs and electronic waste. Highly recommend this or any other Excellent condition BackMarket product

    Condition

    Excellent

    Purchased

    7/16/26

  • Josie G.

    Verified purchase

    Reviewed 9/9/26, United States.

    Easy to set up right out of the box. I’ve been using the laptop for about 2 weeks now for school, it’s working great! Second device I’ve purchased with back market, great site.

    Condition

    Excellent

    Purchased

    9/1/26

  • Allison M.

    Verified purchase

    Reviewed 9/14/25, United States.

    I am OVER THE MOON my purchase. The only thing I regret is not knowing about y’all sooner. Quality refurbished laptop at a great price! I wouldn’t even know it was refurbished!

    Condition

    Excellent

    Purchased

    8/29/25

  • Douglas M.

    Verified purchase

    Reviewed 1/25/26, United States.

    Excellent! Laptop arrived on schedule without damage. It functions perfectly, and is hard to distinguish from a brand new machine. I'm very pleased with the combination of great refurbishing quality and appropriate pricing. It's Back Market for me from now on!

    Condition

    Good

    Purchased

    1/13/26

  • Cheri R.

    Verified purchase

    Reviewed 9/7/26, United States.

    Very pleased with purchase, item came in perfect condition and so far works great. I purchased the laptop for my daughter for school. This is the 3rd purchase I have made from Backmarket and would just like to say it is a great option when you don't want to spend allot of money plus, it is good for the environment. I have recommended Backmarket to everyone I know.

    Condition

    Excellent

    Purchased

    8/3/26

  • Christopher E.

    Verified purchase

    Reviewed 1/18/26, United States.

    Device arrived in excellent condition with charger and works perfectly. No issues at all. Really impressed.

    Condition

    Excellent

    Purchased

    1/5/26

  • Drew S.

    Verified purchase

    Reviewed 7/27/26, United States.

    Awesome and amazing! Works and looks like new! It even has a touch screen, which I didn't realize until I started using it. It's working great for those things we can't do very easily on a Mac. And inexpensive! Thank you, Back Market!

    Condition

    Excellent

    Purchased

    7/7/26

9 products