Seller reviews, items and info

Approved seller with 4.5/5 Stars ratingTrusted on Back Market for

Overall rating

851 verified reviews

Rating details

  • Battery

    4.4/5

  • Shipping

    4.7/5

  • Lens & Camera

    4.7/5

  • Accessories

    4.2/5

  • Packaging

    4.6/5

  • Overall performance

    4.5/5

  • Appearance

    4.6/5

Reviews

  • Marek W.

    Verified purchase

    Reviewed 11/27/23, United States.

    Great phone. Keeps battery excellent. Very happy.

    Condition

    Fair

    Purchased

    11/11/23

  • Mohamed B.

    Verified purchase

    Reviewed 8/6/24, United States.

    In order to validate the quality of your products, you first have to be able to send the "CORRECT" product. Making a customer wait for 3 days only for THEM to receive a locked phone even though THEY purchased one unlocked, is unsatisfactory.

    Condition

    Excellent

    Purchased

    7/29/24

  • Richard D.

    Verified purchase

    Reviewed 3/17/24, United States.

    Grade was not excellent, as listed. One scratch on screen about an inch long, significant marking on top and botton edges of device as well.

    Condition

    Excellent

    Purchased

    3/11/24

  • Dennis H.

    Verified purchase

    Reviewed 7/23/22, United States.

    Coming back 14 months later to say that the Samsung Galaxy S20+ phones that I bought my teenagers are still working perfectly! They arrived quickly and were better than advertised. Very satisfied with my experience!

    Condition

    Good

    Purchased

    5/26/21

  • Kathiravan K.

    Verified purchase

    Reviewed 12/7/23, United States.

    1) I was supposed to be able to insert two physical SIMs. However, the second SIM is not fitting. I am not sure what is the issue. 2) Though the description said the phone was in "very good" condition", there are a quite a few visible scratches on the side body of the phone. Due to travel, just got a chance to unpack the phone and notice these though I received the phone a couple of weeks back. I am going to be on international travel starting tomorrow (that was the reason why I got this phone so that I can use two SIMs). It is a big disappointment. I do hope that I will be able to fix the issue with the dual SIM when I return back in a month. If there is no dual SIM facility, I do not have any use of this phone. I only purchased this for the dual SIM facility as I travel internationally regularly.

    Condition

    Excellent

    Purchased

    11/2/23

  • Juan G.

    Verified purchase

    Reviewed 11/17/23, United States.

    GOOD IS NEW PHONE

    Condition

    Fair

    Purchased

    11/11/23

  • Maria emilia G.

    Verified purchase

    Reviewed 7/7/25, United States.

    I’m from Uruguay and bought a phone from this store for $199.99. Unfortunately, when the package arrived, customs opened it and found an invoice inside showing $221, so they retained the phone and I couldn’t pick it up. I ended up losing my money because the declared value on the outside didn’t match what was actually inside. I’m really disappointed because I trusted the price I paid, but the invoice included inside caused serious problems. If you’re buying from outside the U.S., be very careful — this cost me money for nothing.

    Condition

    Excellent

    Purchased

    6/22/25

  • Chayla S.

    Verified purchase

    Reviewed 3/28/25, United States.

    Phone came in excellent shape. I have no regrets with my purchase.

    Condition

    Excellent

    Purchased

    3/12/25

  • Paul K.

    Verified purchase

    Reviewed 10/1/24, United States.

    We bought 2. Both are working perfectly

    Condition

    Excellent

    Purchased

    9/18/24

  • Desire C.

    Verified purchase

    Reviewed 8/5/24, United States.

    Better than expected

    Condition

    Excellent

    Purchased

    7/18/24

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