Seller reviews, items and info

Approved seller with 4/5 Stars ratingTrusted on Back Market for

Overall rating

118 verified reviews

Rating details

  • Battery

    3.8/5

  • Lens & Camera

    4.4/5

  • Shipping

    4.4/5

  • Accessories

    4/5

  • Packaging

    4.3/5

  • Overall performance

    4.1/5

  • Appearance

    4.2/5

Reviews

  • Nic R.

    Verified purchase

    Reviewed 4/25/24, United States.

    Wrong order delivered. Phone was bought as 'unlocked', but received locked for AT&T. Phone is someone's company phone (sent you screenshot). There is no automatic customer care function for 'received phone is not as ordered'.

    Condition

    Good

    Purchased

    3/15/24

  • Ferdinand N.

    Verified purchase

    Reviewed 4/18/24, United States.

    Received package as promised and really enjoying the quality of service provide - more power to Back Market!!!

    Condition

    Good

    Purchased

    3/5/24

  • Amith F.

    Verified purchase

    Reviewed 3/19/24, United States.

    I bought the iPhone 12 Pro. I selected an excellent condition phone, and everything seems okay, but the battery health is at 88%. Other than that, overall, I'm satisfied with this product.

    Condition

    Excellent

    Purchased

    3/11/24

  • Aiyana L.

    Verified purchase

    Reviewed 4/7/25, United States.

    Battery die way too fast. As soon as. I charge it to full it die within 20 seconds

    Condition

    Excellent

    Purchased

    3/18/25

  • Melanie M.

    Verified purchase

    Reviewed 3/30/25, United States.

    Love it! Works like new

    Condition

    Excellent

    Purchased

    3/13/25

  • Ronald D.

    Verified purchase

    Reviewed 3/23/25, United States.

    Very good product.

    Condition

    Excellent

    Purchased

    3/6/25

  • Jim ­.

    Verified purchase

    Reviewed 5/29/24, United States.

    My process with backmarket was seamless and allowed for a full reimbursement. My complaint is on "REBORN ELECTRONIC INC", from whom I bought a pixel 5. I did multiple extensive tests on the battery, and found this to be at 65-70% battery life, with ~1000 charging cycles. These measurements were backed up by my experience using the phone, where the battery would drain fast with light use. After returning the phone, the company reported 100% battery health, and would therefore not offer to replace the battery. Either their battery tests are flawed, or they report false info.

    Condition

    Excellent

    Purchased

    4/29/24

  • Dany E.

    Verified purchase

    Reviewed 9/30/24, United States.

    good

    Condition

    Good

    Purchased

    9/13/24

  • Benji D.

    Verified purchase

    Reviewed 9/2/24, United States.

    I love it…it works wonder!

    Condition

    Fair

    Purchased

    8/20/24

  • John F.

    Verified purchase

    Reviewed 8/25/24, United States.

    Great seller, item as described, great price, would buy from again

    Condition

    Excellent

    Purchased

    7/26/24

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