Seller reviews, items and info

Approved seller with 4.2/5 Stars ratingTrusted on Back Market for

Overall rating

640 verified reviews

Rating details

  • Battery

    4.1/5

  • Shipping

    4.5/5

  • Lens & Camera

    4.4/5

  • Accessories

    4/5

  • Packaging

    4.4/5

  • Overall performance

    4.1/5

  • Appearance

    4.3/5

Reviews

  • Jason G.

    Verified purchase

    Reviewed 6/25/20, United States.

    Item was not in MINT condition as ordered and was not paid off from AT&T after checking to them so I had to return it. The return process was fast and easy.

    iPhone XS Max 256GB - Space Gray - Locked AT&T

    Condition

    Excellent

    Purchased

    6/9/20

  • John-anders P.

    Verified purchase

    Reviewed 6/18/20, United States.

    Easy fast and awesome . I am coming back !

    iPhone 8 Plus 64GB - Red - Unlocked

    Condition

    Good

    Purchased

    6/2/20

  • Serge A.

    Verified purchase

    Reviewed 6/14/20, United States.

    I'm very grateful for my purchase, because it came early than I expected. That was very fast. Everything looks good. The screen is intact with no scratch like described. It really looks like a new phone. Unfortunately, the battery doesn't last. When I bought the phone, the battery was described as good. If I recall well It was more 80%. Unfortunately, the battery last less that 2 hours when the phone is used, and 4 hours when It is not used. I really like my phone. I didn't want to write that review before being sure. I took time to observe. What can we do to fix that UNIQUE issue ? UPDATES I JUST DISCOVERED THAT THE PHONE HAS A NETWORK ISSUES. I NOTICED THE FIRST DAY THAT THE NETWORK SIGNAL HAD 1 OR 2 BARS MAXIMUM. SOMETIMES WHEN CALLED THE NUMBER, IT SENDS ME TO THE VOICEMAIL. TODAY EVERYTHING GOT WORSE. I COULDN'T CONTACT THE NUMBER AND I KEEP RECEIVING THE SAME MESSAGE SENT THROUGH THAT NUMBER. FURTHERMORE, I SENT A MESSAGE TO THAT NUMBER BUT IT WAS DELIVERED AFTER 8 TO TEN HOURS. WE HAVE NEVER HAD THOSE ISSUES BEFORE. I AM RETURNING THE PHONE.

    iPhone 7 128GB - Rose Gold - Unlocked

    Condition

    Excellent

    Purchased

    6/4/20

  • Irma V.

    Verified purchase

    Reviewed 6/13/20, United States.

    the microphone does not work

    iPhone 8 Plus 64GB - Gold - Unlocked

    Condition

    Excellent

    Purchased

    5/19/20

  • Charles P.

    Verified purchase

    Reviewed 6/12/20, United States.

    I ordered it on a Saturday, got it the next Thursday. It's like new. I'm happy.

    iPhone 7 32GB - Black - Unlocked

    Condition

    Good

    Purchased

    5/31/20

  • Cindi R.

    Verified purchase

    Reviewed 6/11/20, United States.

    We could not get the phone to work. Spent over an hour with a rep from ATT and could not get the phone to recognize our wireless. She finally said...there is obviously something wrong w this phone. However , the seller was quite understanding and sent us a return label and promptly returned our $$ when they received the phone.

    iPhone 7 128GB - Black - Unlocked

    Condition

    Excellent

    Purchased

    5/29/20

  • Clay D.

    Verified purchase

    Reviewed 6/7/20, United States.

    Very good service and phone.. Thank you

    iPhone XS Max 64GB - Space Gray - Locked AT&T

    Condition

    Excellent

    Purchased

    5/26/20

  • Rhyan R.

    Verified purchase

    Reviewed 6/7/20, United States.

    Did not receive product, and been trying to get an invoice for days without anyone answering. Very angry customer here and won’t buy from here again. Terrible customer service do not buy from them. I’m just glad the product finally got delivered today but it’s late.

    iPhone XS 64GB - Gold - Unlocked

    Condition

    Excellent

    Purchased

    6/1/20

  • John B.

    Verified purchase

    Reviewed 6/3/20, United States.

    Phone I received was blacklisted for non payment on it. Went into a t mobile because I could not get it to connect to a network. They looked up the IMEI # and were able to tell me that within seconds.

    iPhone XR 64GB - Black - Unlocked

    Condition

    Excellent

    Purchased

    5/21/20

  • Hannah R.

    Verified purchase

    Reviewed 6/1/20, United States.

    Product came with no damage. Had a few issues setting up with verizon but overall no issues.

    iPhone XR 64GB - Red - Unlocked

    Condition

    Excellent

    Purchased

    5/23/20

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