Seller reviews, items and info

Approved seller with 4.2/5 Stars ratingTrusted on Back Market for

Overall rating

640 verified reviews

Rating details

  • Battery

    4.1/5

  • Shipping

    4.5/5

  • Lens & Camera

    4.4/5

  • Accessories

    4/5

  • Packaging

    4.4/5

  • Overall performance

    4.1/5

  • Appearance

    4.3/5

Reviews

  • Nadia Q.

    Verified purchase

    Reviewed 4/8/21, United States.

    I was to say the least skeptical about getting a refurbished phone. It arrived in perfect condition, working great, and zero issues. I am very happy with my purchase and would recommend recell and backmarket to anyone not wanting to pay a ridiculous amount of money for a phone. Thank you recell and backmarket

    Galaxy Note10+ 256GB - Silver - Unlocked

    Condition

    Excellent

    Purchased

    4/1/21

  • Chimani P.

    Verified purchase

    Reviewed 1/29/22, United States.

    Great Product 9/10 In Quality.. Even Better Customer Service. Simple. & As Far As My Overall Experience Goes It Has Truly Been One Of The Better & Most Engaging, Fun, Entertaining, & Immersive Online Shop Platforms I’ve Used As Far As It’s Unique Style Of Customer Rapport & Understanding Goes. Very Professional All The Way Around But The Two Key Attributes I Would Honestly Have To Say I Took Away From It As They Did Actually Surprise & Factor In Selling Me The Most On What I Truly Enjoyed & Admired Out Of The Whole Experience However Is The OP Speed In Delivery Time But Also Even More Importantly The One Thing I Never Truly Saw To This Degree In Any Other Platform Which Is The Consideration Taken Into Account As It Is Really Given With The Consistency And Speeds Of Keeping One’s Customer Constantly Saturated With A Consistent Flow Of Very Useful & Informative Communication & Updates On The Orders Progress All Throughout The Whole Process The Entire Time Literally From The Very Start Of Your Payment To Its Finish To Give Users The Ultimate Reassurance. It’s Safe To Say As A First Time Buyer That I Really Like This Company A Lot.

    iPhone XS Max 512GB - Silver - Unlocked

    Condition

    Excellent

    Purchased

    1/15/22

  • John S.

    Verified purchase

    Reviewed 12/11/21, United States.

    I’m happy with my purchase although I remember ordering a phone in excellent condition but I notice it says very good condition. However I am not mad.Thanks for all you do. Phone is working fine and will recommend your company to anyone. Thanks again and Happy Holidays.

    iPhone XR 64GB - Black - Unlocked

    Condition

    Excellent

    Purchased

    12/1/21

  • Warren L.

    Verified purchase

    Reviewed 11/4/21, United States.

    I absolutely love my iPhone XR. I paid about $370 for a 256gb XR where a new one would have cost me twice that (when they were current). The phone came with clean glass (likely replaced) and only surface scratches on the backside (who cares, it's in a case). The phone works flawlessly. The only concern that I have is that as the battery is at about 85% of its original it may require a new battery within the a year or so. I will likely reach out to the seller to see if they would be willing to pay for a new battery.

    iPhone XR 256GB - Red - Unlocked

    Condition

    Good

    Purchased

    10/19/21

  • Tara K.

    Verified purchase

    Reviewed 9/10/21, United States.

    The iPhone 8 was in perfect shape. If it were in Apple packaging I would have thought it was brand new.

    iPhone 8 256GB - Space Gray - Unlocked

    Condition

    Excellent

    Purchased

    8/26/21

  • Lisa M.

    Verified purchase

    Reviewed 8/2/21, United States.

    I am extremely satisfied with my purchase! I reviewed many sites for purchasing a refurbished product. After reading reviews I choose Backmarket and I am delighted Idid. Highly recommended!

    iPad Pro 10.5-inches (2017) 1st gen 256 GB - Wi-Fi + 4G - Space Gray

    Condition

    Excellent

    Purchased

    7/17/21

  • Laine M.

    Verified purchase

    Reviewed 7/8/21, United States.

    Great phone, works just like new. This is my first time buying a refurbished phone and so glad I did. Definitely saved money and wouldn’t know the difference from a new one. 🙌🏽

    iPhone 7 128GB - Black - Unlocked

    Condition

    Fair

    Purchased

    6/28/21

  • Luke A.

    Verified purchase

    Reviewed 12/14/20, United States.

    The phone I bought was described as "Mint", and I would pretty much agree. It was a little surprising that there were a few scratches (extremely small, I'm just nitpicking) on the screen, considering that a screen protector would have totally prevented it, but once I put my own on, they disappeared, so it's practically perfect. Everything runs well, looks great, and the battery seems to run as well as factory. Great deal, even though I went with the most expensive option. The seller included a screen protector kit, which was a nice touch, but they gave me what seems to be a 99 cent charger, which kinda sucks. When I'm dropping 1k on a phone, even refurbished, it would be nice to at least have a factory (or better) charger. All-in-all, very happy.

    iPhone 11 Pro Max 256GB - Space Gray - Unlocked

    Condition

    Excellent

    Purchased

    12/3/20

  • Megan L.

    Verified purchase

    Reviewed 1/22/23, United States.

    It came in great condition considering and seemed like a good phone until I actually started using it, which wasn’t until a few months ago. ( I had purchased it over a year prior as I was waiting for my previous phone to stop working). I had it as a backup and left it off until then. I had it on for less than a month and the battery became swollen and almost ruptured. Luckily it didn’t burst.

    Galaxy S9 64GB - Midnight Black - Unlocked

    Condition

    Excellent

    Purchased

    12/30/20

  • Sheriff K.

    Verified purchase

    Reviewed 6/10/22, United States.

    This phone is quality, the battery health is still at 100% The phone is also fully functional I am so happy with this phone.

    iPhone 7 Plus 128GB - Rose Gold - Unlocked

    Condition

    Fair

    Purchased

    5/20/22

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