product works and is fully unlocked which I love. It was a tiny scratch on the screen but it is refurbished. Shipping was fast i just hate dealing with fedex. Package arrived one day late. Phone battery is on 100% which i’m super satisfied with! Will order from here again

My experience with Back Market has been pretty good. They delivered my products in a timely manor with minimal issues. The only thing that bothered me was that I ordred a phone & case together & they were delivered on different days. A little annoying but not a major issue. The phone itself looked great. Unfotunately, it seems to have an issue getting loud enough in the non-speaker mode. Even in settings it's not possible to increase the volumn to an acceptable range w/o going to speaker. Note I must make is the phone is a refurbished phone. Soooo??? The only accessory, was the case which I really like. However, I made the mistake of assuming it came with a screen shield & it did not. Personally, I think this is shortsided on the production side. If your buying a "protective case" wouldn't there be something to protect the screen??? To be fair, it was short sided on me because nowhere in the product description did it show there was a screen protecter. All in all, the XR is a great phone for the money & Back Market did a good job providing it.

Fast delivery! The iPhone XR looks good , works great and the best is it has a new battery installed! This is our 5th refurbished BackMarket product we purchased in the last 3 years and all went well. (iMacs, MacBooks and iPhones)

This is my fourth refurbished purchase through Back Market. I purchased two iPhone 8's, then an iPad Air III and most recently an iPhone XR. I have been happy with all the purchases and service. Lately however, I have been getting Ads from competing companies with considerably lower prices, like $100 less for a comparable iPhone XR. For my next purchase, I may do a bit of comparison shopping. Still I've been very happy with Back Market and should maybe just pay a bit more and stick with them. Later, my iPhone XR continues to work well but I've seen offers from others for $100 while I paid $300

I bought an iPhone XR 128 GB on good condition the phone is good everything is working perfectly the only problem is the battery, I only used it for few days from the day of purchase but the battery health went from 96% to 78% within just a space of 4 days I didn’t even use it that much so I don’t understand I have to buy a new battery by myself on top of the amount that I spent on this phone

I bought this iPhone XR just so I could have a way to FaceTime with my family and friends, and it works PERFECTLY for my needs. I didn't need the latest and greatest, and certainly didn't want to pay for it. Back Market helped me accomplish that AND leave a positive impact by helping to recycle old tech. There are a few nicks on the body, but nothing a case can't cover. The screen works and the audio is great. The only thing I wish I could've gotten was a phone with a slightly better battery health (mine is 86%). This is really only a secondary phone, so that's not even too big of a deal. I could've also just paid for a phone in even better condition, but again, this works perfect for my needs. I was so pleased with Back Market, I decided to order an iPad for my partner! Great experience and service all around.