Rick's iStock LLC

Seller reviews, items and info

Approved seller with 4.4/5 Stars ratingTrusted on Back Market for 5 months

Based in United States

Overall rating

54 verified reviews

Rating details

  • Overall performance

    4.5/5

  • Appearance

    4.3/5

  • Accessories

    4.2/5

  • Battery

    4/5

  • Lens & Camera

    4.6/5

  • Packaging

    4.3/5

  • Shipping

    4.4/5

Reviews

  • Francis C.

    Verified

    Reviewed 2/11/26, United States.

    I gave my iPhone 14 5 stars ⭐️ because it said fair like with minor scratches my phone didn’t have any scratches like knew I love shopping on back market I recommend this app to all my friends and family. And you will get the phone in 2 business days!

    Condition

    Fair

    Purchased

    1/25/26

  • Julie M.

    Verified

    Reviewed 2/27/26, United States.

    I was not scared to order this phone because of all good reviews I saw about it. I'm here to confirm that all those reviews are real and true. I'm very happy with my new phone it's came in two days, excellent condition and works perfectly, I'm looking forward to getting more stuff from back market ❤️

    Condition

    Excellent

    Purchased

    2/14/26

  • Keyondra H.

    Verified

    Reviewed 1/18/26, United States.

    Really fast shipping & delivery! I ordered a phone in “fair” condition & it came better than expected with very little to no scratches! It’s really a brand new phone for a portion of the usual cost. The battery health is at 100% & the phone operates very smooth. I will be buying more products from this company & will definitely recommend everyone else to do so also!

    Condition

    Fair

    Purchased

    1/8/26

  • Jane S.

    Verified

    Reviewed 1/4/26, United States.

    Got the device for my husband - my third purchase from BackMarket and I am very very very pleased once again. Looked brand new and works like its brand new. Faster than fast shipment and followup for support - can't ask for more than that!

    Condition

    Excellent

    Purchased

    12/21/25

  • Andrew C.

    Verified

    Reviewed 12/26/25, United States.

    Everything went smoothly. From ordering and setting up my new phone to shipping my trade in back. And receiving my money for trade in. No issues. This is the third time I’ve bought from back market and I recommend to all my friends.

    Condition

    Good

    Purchased

    12/10/25

  • Steevenson J.

    Verified

    Reviewed 1/23/26, United States.

    Very Good 🙌🏾

    Condition

    Excellent

    Purchased

    1/16/26

  • Aiden H.

    Verified

    Reviewed 3/11/26, United States.

    Mostly everything is fine and as I expected, The only problem I have with my phone, and the only problem I got a new phone because of, is that the battery drains REALLY fast. It’s super annoying, you always have to have a charger around, and it’s unreliable. I got the “good” rating of refurbished phone, but didn’t expect it to have a TERRIBLE battery.

    Condition

    Excellent

    Purchased

    2/26/26

  • Amato H.

    Verified

    Reviewed 1/14/26, United States.

    The device was in really great shape for only being listed as fair. There was slight cosmetic wear on the front bezel, and a small chip on the top edge. Other than that it looked brand new. Shipping was fast and trade-in was easy.

    Condition

    Fair

    Purchased

    1/2/26

  • Fahim F.

    Verified

    Reviewed 2/3/26, United States.

    I ordered an iPhone 14 Pro. The physical condition of the phone was excellent, but I decided to return it because the battery health was just 80%. The phone came with a charging cable, but I was unable to charge the phone with that. Anyways, after inspecting for 30 minutes, I decided not to go with the option and returned it immediately. If the system permits, I will update on how the return process goes, as I know many of you are very eager to know about their return process. So far, Back Market has been responsive about the return, and today I dropped the phone at my nearest UPS location. Let's see how smoothly the return goes.

    Condition

    Good

    Purchased

    1/28/26

  • Stephanie O.

    Verified

    Reviewed 2/12/26, United States.

    The phone was delivered to a forwarding carrier very quickly. It arrived well packaged (they added packaging as it was not in a box. For this i take off 0.4 points but it was packaged in a bubble wrap yellow envelope from backmarket). The phone has 91% battery health which is great for a phone released in 2023 (3 years later). The most disappointing thing was the camera and a bit of the top and bottom had visible wear and tear scratches but nothing that wont be covered by a case and not too visible even with a clear case. The camera at the back was a bit smudged with the wear and tear but so far have not tested the camera is very bright lighting. It seems not to affect the photo quality. (and for those two things combined i take off 0.6 points because i got an excellent quality phone not good). Other than that i am happy and will report later if anything is wrong or if it turns out to be even more awesome. Thanks I hope this helps someone.

    Condition

    Excellent

    Purchased

    1/22/26

17 products