Refurbished price:$556.00
Versus $1,199.00 new

Based in United States
Battery
4.2/5
Shipping
4.6/5
Lens & Camera
4.7/5
Accessories
4.3/5
Packaging
4.5/5
Overall performance
4.6/5
Appearance
4.5/5
Reviewed 6/28/26, United States.
I’m really pleased with this purchase. The device is in apparently perfect condition, not a scratch on it and the battery is clearly brand new. I wouldn’t hesitate to get a refurbished phone from these folks again when I eventually need to replace this device!
Condition
Premium
Purchased
6/13/26
Reviewed 6/30/26, United States.
I had a learning curve with the IPHONE 14 having had an IPHONE8. I secured some help and now it is second nature. I am very pleased with my purchase. I was also happy to receive emails to check on my progress. Thank you
Condition
Premium
Purchased
6/6/26
Reviewed 2/11/26, United States.
I gave my iPhone 14 5 stars ⭐️ because it said fair like with minor scratches my phone didn’t have any scratches like knew I love shopping on back market I recommend this app to all my friends and family. And you will get the phone in 2 business days!
Condition
Fair
Purchased
1/25/26
Reviewed 6/14/26, United States.
First, I’m ordering from back market. I needed a replacement phone fast and did not want to spend arm & leg. My replacement phone came in quick and was in flawless condition. I was actually blown away at home performance the phone was. I also received a pretty big trade in for my old device. More than my service provider would have offered.
Condition
Excellent
Purchased
6/4/26
Reviewed 7/2/26, United States.
The phone itself was fine, in good condition. I was disappointed that it is unable to update to the latest operating system but that is due to the age of the phone, not the condition. Customer service was very good. The reason for my not so great review is because when I received the phone, it had an old SIM card still in it. This is a major red flag for me as far as Backmarket thoroughness and safety when refurbishing a phone. I mean, how do you forget to check for a SIM card? That SIM card would’ve had someone’s personal data on it which is very dangerous. Even if it was left in there by the person that sold/exchanged the phone to be refurbished, whoever actually refurbished the phone and sold it should have caught that, and Backmarket needs to have higher selling/safety standards.
Condition
Good
Purchased
6/18/26
Reviewed 4/22/26, United States.
Phone came like advertised, the problem lies in the battery life it was already down to 85% which means i will need a replacement battery sooner than expected. I know its a refurbished but 85% is a little over slightly used which is not a big problem for me but it does get hot really quickly and dies pretty fast.
Condition
Good
Purchased
4/9/26
Reviewed 2/27/26, United States.
I was not scared to order this phone because of all good reviews I saw about it. I'm here to confirm that all those reviews are real and true. I'm very happy with my new phone it's came in two days, excellent condition and works perfectly, I'm looking forward to getting more stuff from back market ❤️
Condition
Excellent
Purchased
2/14/26
Reviewed 1/18/26, United States.
Really fast shipping & delivery! I ordered a phone in “fair” condition & it came better than expected with very little to no scratches! It’s really a brand new phone for a portion of the usual cost. The battery health is at 100% & the phone operates very smooth. I will be buying more products from this company & will definitely recommend everyone else to do so also!
Condition
Fair
Purchased
1/8/26
Reviewed 6/7/26, United States.
It is as good as advertised. The condition is excellent and I’m extremely happy with my iPhone 14 Pro Max.
Condition
Good
Purchased
5/25/26
Reviewed 4/5/26, United States.
Excellent. This is a replacement for my son who has repeatedly cracked the screen on his original iphone 11. Cost of phones being what they are, I couldn't justify an upgrade. Especially when my husband and I still have 11s. This phone is perfect, and arrived quickly in new condition. He's still figuring out how to get everything transferred over. But at 19, almost 20 it's about time he figure these things out.
Condition
Excellent
Purchased
3/24/26