Seller reviews, items and info

Approved seller with 4.4/5 Stars ratingTrusted on Back Market for

Overall rating

877 verified reviews

Rating details

  • Battery

    4.3/5

  • Shipping

    4.5/5

  • Lens & Camera

    4.5/5

  • Accessories

    4.3/5

  • Packaging

    4.5/5

  • Overall performance

    4.3/5

  • Appearance

    4.5/5

Reviews

  • Lori D.

    Verified purchase

    Reviewed 7/26/23, United States.

    It was a great experience dealing with Back Market. The phone I chose (Samsung Galaxy S20) is in perfect condition for being a refurbish. No problems at all. Not even any small cosmetic blemishes. Switching my old phone to this was seamless. I highly recommend Back Market.

    Galaxy S20 5G 128GB  - Gray - Unlocked

    Condition

    Excellent

    Purchased

    7/7/23

  • Tajay S.

    Verified purchase

    Reviewed 7/14/23, United States.

    I ordered the Samsung Galaxy s20 plus in "excellent" condition the delivery was fast in 3 days and it actually came in an excellent condition the phone was spotless looked brand new I knew I was taking a risk buying refurbished phone but after seeing the reviews and the ratings I chance it but I am happy overall I will definitely advise anyone and recommend people to Back market and especially this seller.

    Galaxy S20+ 5G 128GB  - Black - Unlocked

    Condition

    Excellent

    Purchased

    7/12/23

  • David S.

    Verified purchase

    Reviewed 12/22/22, United States.

    I ordered my Galaxy S20 in December of 2022. I bought it in Top Shelf condition for $242.00. I am %100 pleased. The phone has no scratches, the battery life is excellent, and it arrived quickly. I highly recommend buying a refurbished phone from Back Market! I know I will again when I need another phone.

    Galaxy S20 5G 128GB - Cosmic Gray - Fully unlocked (GSM & CDMA)

    Condition

    Excellent

    Purchased

    12/13/22

  • Sharmon M.

    Verified purchase

    Reviewed 10/24/22, United States.

    I needed to replace my work phone, which I use very little. The options available through my company required me to take on personal responsibility for the replacement phone, plus have the monthly payment for it deducted from my paycheck. No dice. So I looked for a refurbished phone that would also serve as a potential backup for my personal phone. The price was reasonable, and the phone is great! Note, I don't use it very much, but after 4 days of being unplugged it was still 50% charged. Also, love that this model still has the micro SD expansion memory for my music. Very happy so far!

    Galaxy S20 5G 128GB - Cosmic Gray - Fully unlocked (GSM & CDMA)

    Condition

    Excellent

    Purchased

    10/11/22

  • Zephrum S.

    Verified purchase

    Reviewed 9/3/23, United States.

    Great phone- just like it was brand new right out of the box. One of the best buys I've made when it comes to any cell phone, let alone a refurbished one. Have already recommended this site to multiple friends and will continue to do so

    Galaxy S20 5G 128GB  - Gray - Unlocked

    Condition

    Good

    Purchased

    8/16/23

  • Antonio E.

    Verified purchase

    Reviewed 8/1/23, United States.

    I extend my sincere appreciation for the refurbished Galaxy S21 Ultra you kindly provided. Your generosity has not only offered a practical and functional device but also showcased your thoughtfulness. This gesture demonstrates your understanding of my needs and financial constraints, making it all the more special. The fact that you took the time to ensure the phone's quality and usability speaks volumes about your care and consideration. I am truly grateful for this invaluable gift, as it not only enables me to stay connected but also serves as a reminder of your kindness. Your selfless act has touched me deeply, and I am humbled by your generosity. Thank you for making a positive impact on my life and brightening my days with your thoughtfulness.

    Galaxy S21 Ultra 5G 128GB  - Black - Unlocked

    Condition

    Fair

    Purchased

    7/17/23

  • David G.

    Verified purchase

    Reviewed 7/24/23, United States.

    Top notch product! Excellent value, service, price and quality! I love BM their service is the best and the refurbished S21 ultra is amazing!! Thank you guys for helping the environment and saving your customers hundreds of dollars, I almost can't wait to buy another phone!

    Galaxy S21 Ultra 5G 128GB  - Black - Unlocked

    Condition

    Fair

    Purchased

    7/19/23

  • Logan C.

    Verified purchase

    Reviewed 6/29/23, United States.

    I loved how quick my new phone got shipped to me, how easy it was setting it up, and how it felt like I was getting a brand new phone despite being refurbished! I definitely recommend Back Market to all my friends and family!

    Galaxy S21 5G 128GB - Phantom Gray - Unlocked

    Condition

    Fair

    Purchased

    3/22/23

  • Megan D.

    Verified purchase

    Reviewed 6/25/23, United States.

    The phone arrived as stated with tracking available. It looks brand new and had zero issues getting to connect to my phone provider services. I would've had to pay another $150 for the same phone at my local refurbished phone store. I'm very happy I took the chance with Back Market!👍

    Galaxy S20 5G 128GB  - Pink - Unlocked

    Condition

    Excellent

    Purchased

    6/9/23

  • Mario B.

    Verified purchase

    Reviewed 4/16/23, United States.

    I'm not one to buy anything refurbished but as of lately I'm not trying to spend 1000 on a phone every 2 years. So I made the decision to get one from back market and I'm actually impressed with the phone quality and functionality. I am Def buying my next phone here again.and I promise if you get one from this site you will not regret it.

    Galaxy S21 5G 128GB - Phantom Gray - Unlocked

    Condition

    Fair

    Purchased

    3/25/23

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