Seller reviews, items and info

Approved seller with 4/5 Stars ratingTrusted on Back Market for

Overall rating

43 verified reviews

Rating details

  • Battery

    4.4/5

  • Shipping

    4.6/5

  • Lens & Camera

    4.5/5

  • Accessories

    4.3/5

  • Packaging

    4.2/5

  • Overall performance

    4/5

  • Appearance

    4.1/5

Reviews

  • Shirl J.

    Verified purchase

    Reviewed 5/22/26, United States.

    The first one I received didn’t work. I contacted Back Market and they were so nice. They sent me a return label and replaced the broken one right away. It works perfectly! I am very happy with the service I received. They kept in constant contact with me so I know what was happening every step of the way. I’m a Back Market customer for life now.

    Switch OLED 64GB - White

    Condition

    Good

    Purchased

    5/1/26

  • Chris G.

    Verified purchase

    Reviewed 1/25/26, United States.

    Arrived in time, not damaged, in good condition, and works well. What more could I ask for? Thank you.

    Motorola Edge (2025) 256GB - Green - Unlocked

    Condition

    Excellent

    Purchased

    1/16/26

  • Janiyah B.

    Verified purchase

    Reviewed 5/14/26, United States.

    The watch is excellent and holds battery well!

    Apple Watch Series 9 (2023) GPS + Cellular 41 mm - Aluminium Midnight - Sport band Black

    Condition

    Good

    Purchased

    4/28/26

  • Miino R.

    Verified purchase

    Reviewed 1/6/26, United States.

    I ordered the phone the week of Christmas and it somehow arrived the very next day. I haven't had any issues with the device itself, just figuring out case preferences (hinge protection or not). Overall it's been a great purchase and I'm so glad to have the phone I wanted at a price I could afford and to have it be paid in full is the best peace of mind. I would definitely recommend Back Market to anyone looking for quality tech for affordable prices. :)

    Galaxy Z Flip7 256GB - Black - Unlocked

    Condition

    Excellent

    Purchased

    12/21/25

  • John S.

    Verified purchase

    Reviewed 5/21/26, United States.

    Device itself works, it came in quite rough shape needing further refurbishing and addition of missing screws. Charger that was included was DOA, but I have loads of those, odd to include an IPhone 17 charger cable that doesn’t seat well in included charger, or any of my chargers.

    Switch 32GB - Black

    Condition

    Good

    Purchased

    5/15/26

  • Michael A.

    Verified purchase

    Reviewed 4/23/26, United States.

    Working perfectly well

    Galaxy Z Fold4 512GB - Black - Unlocked

    Condition

    Fair

    Purchased

    3/26/26

  • Paul R.

    Verified purchase

    Reviewed 12/25/25, United States.

    It arrived in great shape. It's a great phone with more features than I've ever had, and the camera is excellent. The best part isn't the stellar price, it's the reduction of e-waste, so high marks all around.

    Galaxy S23 FE 128GB - Gray - Unlocked

    Condition

    Good

    Purchased

    12/12/25

  • Srinivas P.

    Verified purchase

    Reviewed 1/15/26, United States.

    It’s flawless and there was a scratch in the screen as mentioned earlier in the images. I see that it has warranty from the Samsung end for 10 months and I am very happy with the purchase.

    Galaxy S25 Edge 256GB - Black - Unlocked

    Condition

    Good

    Purchased

    1/8/26

  • Jimmy R.

    Verified purchase

    Reviewed 4/26/26, United States.

    I little misdirection and a little my fault, but not exactly what I thought. If you were to search this product, it’s very clear that the image has a pin attached to it. After ordering, I found out that pin was not included. The tablet itself is up to par, but I was a little disappointed in the advertisement making it seem if this was a complete package purchase. If I knew I would’ve had to buy the pin myself, I may have gone with an apple product.

    Galaxy Tab S10 FE 128GB - Gray - ()

    Condition

    Excellent

    Purchased

    4/10/26

  • Hunter M.

    Verified purchase

    Reviewed 12/27/25, United States.

    The listing as 'Unlocked' is misleading, but not quite incorrect. The phone I ordered is in great condition, but I was surprised when I turned it on to see the set carrier as AT&T... which was a problem when it wouldn't accept my Verizon SIM card. Initially I was disappointed, but BackMarket responded quick to my questions about fixing this. I was directed to contact AT&T to unlock the phone. Through MUCH clicking around their website and stumbling through an 'unlock request', I found out that I needed to download the AT&T Device Unlock app. This app let me unlock the phone and switch to my Verizon SIM card. So, technically this device was able to be unlocked, but takes extra steps to set up. I imagine other people like me that aren't super tech savvy would have a very hard time figuring this all out, especially with out being warned at time of purchase. As of now, the phone is working great and I am receiving messages and calls as usual through my carrier. The phone still has some AT&T apps that I can't remove, but I guess I can just ignore them. The price was great, and hopefully the device gets a few good years of use without any tech issues. However, this 'Unlocked' listing should have a guide or disclaimer letting buyers know the steps they need to take to actually get the device unlocked. All in all, I am currently happy with the purchase.

    Motorola Moto G Power (2025) 128GB - Gray - Unlocked

    Condition

    Excellent

    Purchased

    12/23/25

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